📍 Hastings
Placed an online order and it was sent very promptly, also wrapped very well so items were protected. Would happily shop here again. Thanks guys!
Ordered 2 helmets online and one of them was too small. Communication with Nicolas about exchanging it was smooth as. Shipped the helmet back and received the replacement all in less than a week!
I received brilliant service from Renae and Nico. Communication was excellent throughout. I had a new shock installed and a full fork service. The bike is transformed.
I'm based in Wellington and a Trek Bike owner, I tend to end up needing spares for my bike and every time I need something this team usually have it in stock, an if they don't they will try help you out. Delivery is very fast and you get updates along the way. I highly recommend this lot, especially if you like a few free sweets with your delivery.
These guys are amazing! My son broke his rear derailleur two days before a race, and even though they had a huge backlog of work, they bent over backwards to fit a new one in between jobs, and make sure he could race. I can't recommend them enough - great customer service. Thanks so much!
I've always received amazing service each time I visit the store. Renae, Nico and Dan are friendly and knowledgeable and never falter from giving expert advice. In current times it's nice to receive good old fashioned customer service and even when the phone rings, like it did when I was in store yesterday, they still put their customers they're dealing with in person first. Customer service like this is very rare these days!
OMG, what a service. It was an awesome experience that I had with the guys from this shop. Communication was flawless. Products were ready for dispatch 30 min after I placed the order so I received them the next morning (so less then 24 hours from ordering to delivery). Some sweets were in the parcel as well to make the experience even sweeter. Keep up the excellent work guys.
You can contact Cycle Nation at +64 6 877 6254
You can find directions to Cycle Nation by following this map link
157 Emerson Street, Napier South, Napier 4110, New Zealand
283 Gloucester Street, Taradale, Napier 4112, New Zealand
232 Emerson Street, Napier South, Napier 4110, New Zealand
205 Emerson Street, Napier South, Napier 4110, New Zealand
256 Emerson Street, Napier South, Napier 4110, New Zealand
244 Gloucester Street, Taradale, Napier 4112, New Zealand