Bike shop in New Zealand

“My children have been using the Kids Ride Shotgun Pro system for almost two years. The incredible excitement and wonderful, indescribable memories will stay with me and my "bubbles" forever!”

“We have purchased a few pieces of equipment from Elite over the last 10yrs, with positive interactions. Would like to give a specific recognition to Paul, for his great service, support and overall professionalism. A model for others to emulate.”

“This review is given to Kyle who served me yesterday. Oh wow, what a great human being! Amazing customer service, smiley, friendly and very helpful. I walked out feeling great knowing there are very cool people out there doing their bit. Please if you have someone like him working for you show appreciation. Thank you Kyle, you made my day!”

“My wife and I went to Torpedo 7 Botany today to look at ski and snowboarding gears. Kyle was excellent, he is very knowledgeable and took time to explain in detail what gears would suit us. Possibly the best service we have received in any outdoor gear retailer in New Zealand. Highly recommended!!”

“I bought a bike holder yesterday. The staffs was friendly. They introduce the product and agreed to help me install it after serving other customers. While I was waiting by my car, another staff just finish loading sth for another customer came over helped me install it and showed me how to do it myself and also told me what needed to be aware of. Good job guys, very happy.”

“their staff who work online are sharper than most stores for the website some other stores papakura, otahuhu are very slow.”

“Came in to look at ski goggles, Hugo was very knowledgeable and went well above our expected customer service helping finding right size and type. Very impressed. Thank you Hugo!”

“Fabulous service and very knowledgeable from the Marc and the bike repair team. Very pleased turn around was quick and ready for a race. Thanks so much, highly recommend.”

“Awesome customer service by Saskia; many thanks for the smooth exchange. They immediately attended to the defective product and replaced it rightaway without any dramas. Will definitely return and shop with Torpedo7 Newmarket again.”

“The young man who served us was extremely knowledgeable and gave us some really good advice. Got a fantastic discount through the NZMCA also!”

“We arrived on time but due to having to try on wetsuits we hit the counter a little after close. The ladies were super kind. The gent even went out the back to check for my size and thickness. The price was amazing. Well with the shopping experience.”

“Paul at Torpedo7 Te Rapa was extremely helpful with an issue I was having with my Giro bike helmet. He went out of his way to contact the supplier for spare parts and then followed up on a replacement without hesitation. Great service from Paul and the team. Cheers”

“Friendly staff, good atmosphere and good food”

“I had an excellent experience with Ily at Torpedo7. He was incredibly professional and knowledgeable, helping me choose the right snowboard with great patience and expertise. His service attitude was outstanding—friendly, attentive, and very supportive. What impressed me most was that he even stayed after hours to make sure everything was sorted out for me. I really appreciate his dedication and would highly recommend him to anyone looking for expert advice and top-quality service.”

“I have purchased a paddleboard on boxing day ( just 6 days ago) at $499.99. Now I see the price has dropped to $329. I requested a price match, expecting a hassle. To my surprise, it was resolved effortlessly and the refund was issued instantly. Special thanks to James for his outstanding service”