Giant Wellington

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Reviews

1. Nicole Howarth ★★★★★

   Can't go wrong with these guys! John, JB and Roman will do everything they can to make sure you, and your bike, are happy. Nothing is ever an issue and they are super helpful with their advice and recommendations. I've used these guys for regular service and maintenence, as well as just bought my latest bike from them. They have my full trust and confidence, and it's always a great experience dealing with them. And....they like dogs. Love your work guys, and thank you!

   almost 4 months ago
2. Edward Hodgson ★★★★★

   The absolute best chaps in the city for all things bikes. I’ve been to Giant multiple times with questions and issues on my bike and they’re always super friendly and very knowledgable, often happy to chat or fix something basic free of charge. Special shoutout to Roman who always seems to be available when I’ve needed something fixing!

   almost 9 months ago
3. Murray Martin ★★★★☆

   Bought a bike a year ago and got good service / advice. Bought more items at the free 12 month service. Knowledgeable and go out of their way to help. Giant are a good brand.

   almost 2 years ago

1. Cameron De Leijer ★★★★★

   Bought a new bike, service was great and always in contact about the bike update! Thanks Team!

   almost 2 years ago
2. John Doe ★☆☆☆☆

   Got them to service my front and rear shocks. Ended up 4 weeks later having to get them serviced again at a better shop, found they never replaced the seals and didnt even put any oil on the new insert seals (pictured below), they were dryish when pulled out. The shocks guy also found a few other things done wrong. Do not get your shocks service here if you value your bike

   almost 3 years ago
3. Bre C ★★★★★

   The staff is so helpful! John was so great, spending time to break down the differences between a hardtail and full-suspension! He has so much knowledge about biking and the Giant brand! I had been to a few shops in the area, but his customer service was so great I stopped shopping around! The shop even helped me install my new bike rack! I am soo happy with my bike and can’t wait to pop in for more “niceties.”

   more 7 years ago

1. Andrew Southerton ★★★★★

   Mike (and the other guys at Giant Wellington) just want you out and having fun on your bike. I've bought multiple bikes from them as well as regularly popping in for service, advice and kit. Never pushy. Always reasonable. Honest and hard working. Certainly much better service than the sales driven, pretentious and corporate style bike shops around town.

   more 7 years ago
2. Siva Gopal Thaiyalan ★★★★★

   John and the team highly knowledgeable about cycling and their bikes, and possess excellent customer service. I bought the Giant Contend 1 (2018) last Sept, and being new to road bikes, John was meticulous in setting up the bike for me and also guiding me on riding techniques as well. The after-sales service is impeccable too - the purchase of the bike include free checks of the bike at 6-week, 6 months and a year! I walk-in to the store now and then for advice and minor tweaks on the bikes, and they have always served swiftly me with smile! Highly recommend the bikes and the people here! And I am loving my bike!

   more 8 years ago

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