Sporting goods in Napier

“Amazing customer service - ordered a netball skirt at 11am on Thursday, it was delivered to Auckland at 8am the following day.”

“We wanted a clamshell opening backpack to use for carry-on luggage, Garrett talked us through the features of the pack. The price was more than we intended to pay having seen similar in a competitors store online. We then went to the competitors store intending to purchase the pack but the staff ignored us (we were the only ones in the store and it was pretty obvious we were intending to buy since we'd pulled several packs from the shelves). We went back to Garrett and bought from him - why? Cos he acknowledged us, talked freely with us to assess our needs and showed us our choices all with a smile on his face. Customer Service definitely sells!”

“Always a clean and presentable supermarket like most new worlds, however personally I've not yet come across a new world that makes pies like the supermarket. -Gourmet steak and blue vein pie 9.2/10 Very suprised this hasn't won any awards. They dont spare it on the blue vein, and steak peices are very high quality. If you love blue vein cheese, you'll love this. - Steak, bacon, and cheese pie 8.6/10 All aspects of this pie are on point. Would have been higher if it was the same.shape as the steak and blue vein. However, it's still a great pie.”

“Excellent service from Milo in Gardening. Went above and beyond to demonstrate an item for me and was very friendly. Great asset to the store. Thanks.”

“Knowledgable staff. Helped me find out the right size boot for me”

“Helpful, young, dynamic, effervescent staff with fantastic product knowledge on what's in stock, finding your perfect garment sizings with current trends. They offer mix-and-match and promotional (save money!) recommendations, as well. A funky establishment exuding the coolness vibe.”

“Cannot recommend this place enough! Gardenia (online manager), Dylan and the Napier staff were super helpful, friendly and awesome to deal with. Thanks again guys, you made something that seemed so difficult for everywhere else to source (including the manufacturer) so easy!”

“I got a new pare of pants and was served by a very nice lady and these pants are very warm than you jordan”

“Quality wise all items are fabulous and services are awesome. They always give there best in customer service and help me to find my next camping gears. Good work team.”

“The kind of store that you go to buy one thing and leave with a bag full of stuff you think you need. Some shelves are often left untidy due to customers not returning items they no longer want and this can be annoying at times. Recommend for kid's clothing as there is a large selection of reasonably priced stock. Other redeeming feature is the opening hours, 8am to 12 midnight for those last minute purchases!”

“Great selection of products. Able to get new fishing licenses and sun hats.”

“Amazing staff always super helpful and friendly”

“Wow what a fantastic experience after the horrendous one we had earlier today in the Napier store! Trish could not have been more helpful, she went the extra mile phoning 3 stores trying to source the shoes I was after. Trish please go to Napier store & teach the staff about customer service & friendliness. Thank you.”

“Absolutely awesome service and advice from Azaria at the hastings store Highly recommend for make up and skin care”

“Been coming here for many years to rent skis and boots. Fast service and the price is reasonable. The staff are very happy to help. Edge to Edge is very convenient for those living at Skotel”

“Shopping experience was great! Got the shoes I wanted with the great help from a staff member. Very comfy... Very good!!!”

“The best Farmers store in Hawkes Bay, large range of quality products, great prices”

“Great service and friendly staff”

“Warm, friendly staff with excellent product knowledge, able to efficiently and easily suit you to the right shoe for your needs. Three times over the years I've found myself browsing and re-browsing the mens' shoe section, eventually trying, with difficulty, to decide between several pairs of shoes. (If only I could have them all!) I tend to note the look and function of the shoe I'm after, the [real leather] excellence in quality I find, and even the shoe costs, as well (note: Hannahs has excellent quality and value for money!) I've always found myself spending more time than I want to looking for shoes. Thankfully, it is always the staff to the rescue! They know what's on promotion, which shoes are discounted and which are the most suitable and practical for me, and they do it all so very smoothly and efficiently - it is truly a science and these guys are the professionals! I should mention I spotted several shelves full of shoes in one corner of the store, all reduced to clear .. and the prices were around half price! Awesome service and support, Hannahs team - thank you! :)”

“The F-Type Jaguar cracked a radiator pipe, I booked it into Bayswater European (Napier) and they did a great replacement job. They checked and noted any minor repairs for future services. I mentioned the warning beep on the air spoiler being annoying and they turned it off for free. They contacted the insurer and completed the paperwork. What more can you ask? Thanks Hugh and the team.”

“I would like to say that our highlight of our visit to Napier was the hospitality and kindness shown by Allan. He not only found a bike that would suit my young daughter's height, he patiently explained to us how to use it. My bike lost its electric assist on our ride. Allan, came down in his car to help out. After we dropped our bikes back, Allan even offered to drop us off at the town center. Thank you for being such a great person. A great lesson especially my kids learnt that day. We will pay it forward. Thank you Allan for giving us more than bikes that day.”

“Really good products. I definitely recommend to purchase from the shop. Great service”

“Typical Tip Top Kiwi customer service. Went to purchase a boogie board cover, unfortunately or board was too wide but the staff member went out of his way to accommodate or needs. Highly recommend...the guy behind the counter the best service.”

“Great service, very friendly and informative, supportive in my choice for my husband and I, responds well to texting questions”

“Fantastic customer service . Really great to deal with and fixed an issue immediately I highly recommend”

“Great crew.. awesome clothes and shoes. And bloody brilliant barbers”

“Michelle is absolutely wonderful for water analysis, explaining what to do and why, and sorting out exactly how to get your spa and swimming pool water started and fixed. She will spend as much time with you as you need, and write everything down (especially if you have to relay to the other half). She has saved us literally hundreds of dollars and we have the clearest and sparkliest spa and now coming up swimming pool (from ground zero) - everything has happened exactly as she told us, text book style. I nearly went to a box shop expecting to spend hundreds, thankfully, as Michelle has had us on the straight and narrow with the spa, I drove past the box shop where I was parking, and decided to ask Michelle. She went through my box of existing products and I only needed a $35 bottle of product. Gear - as in robot pool cleaner. We had expected to spend about $1900...for our purposes (above ground steel wall pool) we didn't need to spend that much. $1500 savings - our robot doesn't need to walk the sides but none of the other shops had told us this! Thanks Michelle - no wonder you have such a loyal and consistent customer base!”

“I LOVE my rockit board (in fact have 2!). I use the smaller one at my sit-stand desk, & the larger one is in my gym garage. Can definitely recommend, including if you're recovering from injury.”