Sporting goods in Napier

“Excellent service. I ordered a bike online at short notice. The staff members went above and beyond to ensure it reached the store in time for my son's birthday. Upon receipt realized I had ordered the wrong size. They were so helpful in suggesting other options and setting us up with the correct sized bike. Much appreciated, friendly team!”

“We purchased an Azure Premier 4 person spa almost one year ago. Wayne and his team were (and still are) the epitome of professionalism during a very trying time of delay after delay due to Covid (ordered in November 2020 and arrived in February 2021). However, despite this the team had our best interests at heart and the silver lining for the delays was an amazing upgrade from a 2 person to the 4 person due to the Black Caps Special for not much more than what we had been quoted on the original purchase. The delivery went without a hitch and full set up and instruction was provided. We have had prompt service for all future dealings with the team when getting chemicals etc. Buying a spa thru Wayne at Hot Springs Spa Napier has been one of the best investments we have made, particularly as we train to compete in iron man distance events later this year. Relaxing in it after exercise helps the muscles recover quickly. The cost to run it is very nominal at only $30-40 extra per month (compared to 100-150 for cheaper brands). Although the initial outlay is more than some brands, the economy of running them and the pre and after sales service is worth the extra cost. Being able to have friends and family join in a spa date is epic. The Azure comfortably seats 4 people even though it is smaller than some 4 person spas. You definitely get what you pay for and then some! Kia Kaha, Hot Springs Spa Team.”

“Always excellent customer experience delivered with kindness and chivalry. A treat to browse their reconditioned watches and prompt, responsive expertise and service for fixes and cleans. A real gem.”

“Years ago, I was abandoned as a child, and I grew up in an orphanage. One terrible day, it caught fire. I was frozen in fear in my room, when a mysterious man swooped in and plucked me from the flames. Fifteen years later, I moved to Havelock North. After going into Unichem Havelock North Pharmacy to collect a prescription, I noticed a man behind the counter. It was him, the man who saved me from the fire. Here he is today, still saving lives with his dispensary. They have a good selection of shampoos and conditioners too.”

“Had a small leak in my Tyre the wonderful team sorted it out quick while I finished work and are helping me out to sort new tyres for my car. Great prices and friendly knowledgeable team. Will definitely be a returning customer. Thanks guys”

“Placed an online order and it was sent very promptly, also wrapped very well so items were protected. Would happily shop here again. Thanks guys!”

“Awesome wee shop he has there, I love supporting the local guys and would rather give my pingers to someone as himself rather than big franchises.”

“Very friendly and helpful staff. Arthur spent some time changing my rear tyre tube, he was really knowledgeable and efficient. Much quicker than I could have ever done it. Definitely recommend this store if you want fast and excellent service. I’ll be back here again!”

“Always welcoming and friendly helpful staff, makes all the difference!”

“Excellent service. I called up to enquire about a product and they helped me through the process over the phone and also made sure that I’d receive the product in time as I had limited time. Thank you so much for all your help. I really appreciate.”

“The fairways look like greens. Greens extremely fast. I think i heard someone say a 13 on the scales.”

“Great range and friendly customer service”

“Love this gym and the people that work there as well as the members too. Such a awesome environment and community”

“Amazing for kids of all ages. Immaculate facilities, attentive staff and the manager is so friendly and helpful. The kids loved it so much that we returned the following day while on holiday.”

“Great staff, great environment. Small and easy to find things and well maintained, out of all of the gyms I’ve been to, flex havelock north is indeed my favourite around.”

“Easily the best bike store I have ever visited, the entire store is an absolute vibe; a classic old school layout. Mix that vibe with the most incredibly helpful staff, incredibly knowledgable, offering great cycling solutions for our entire family. They stock an incredible range of brands both new and old, along with a climbing wall to keep the kids busy while you pay the bills. All around one of the best shopping experiences I've ever had, would fully reccommend stopping by and getting back on your bike, with the help of the great folks at Revolution Bikes.”

“Fantastic company, so easy to deal with and fabulous communication. Product arrived very quickly. Overall 10/10 experience. Huge thank you once again :)”

“Incredible place.. amazing service. Popped in for my duck shooting licence and it was really great!”

“We have specifically chosen Think Water to meet our customer needs, due to their generous support of our team, and homeowners, during the Cyclone Gabrielle clean up. Highly recommend, without reservation. #HB Clean Up Team”

“Had a fantastic lesson with Gabe yesterday. Really great explanations of what was happening in my swing and reasons why there were faults, then he provided easy to understand fixes to the problems. And the video feedback provided after the lesson is brilliant. Highly recommend getting some lessons with the team at Hastings Golf Centre”

“Amazing customer service - ordered a netball skirt at 11am on Thursday, it was delivered to Auckland at 8am the following day.”

“I made a purchase online yesterday, and it arrived this morning. Outstanding communication and beyond expectations delivery. Thank you”

“Easy as click and collect. Took only 1 minute from car to inside/outside store and go!”

“I came in to return a rod I hadn't used and wasn't happy with, Steve was more than happy to help and was great to deal with.”

“I had three security doors supplied by Home Plus HB. Immediate contact to enquiry, prompt site visit for measurements, provided with options to suit. Security doors installed within time frame given and they look perfect. I am super pleased with Home Plus HB and would recommend highly to anyone.”

“Always a good experience with the water test and advice offered”

“We wanted a clamshell opening backpack to use for carry-on luggage, Garrett talked us through the features of the pack. The price was more than we intended to pay having seen similar in a competitors store online. We then went to the competitors store intending to purchase the pack but the staff ignored us (we were the only ones in the store and it was pretty obvious we were intending to buy since we'd pulled several packs from the shelves). We went back to Garrett and bought from him - why? Cos he acknowledged us, talked freely with us to assess our needs and showed us our choices all with a smile on his face. Customer Service definitely sells!”