Pet store in Auckland

“Great prices, lovely staff and has a good selection. It's our go to spot to get supplies for our pets”

“Because I've set up my dogs flea treatment on the auto ordering I never miss. Pet direct reminds me, able to add to my order and it arrives within days. Reliable and efficient service...thumbs up.”

“Im so glad that ive found this awesome business. I purchased a 2pck Chuckit balls for my dog and he loves it so much! Their service + delievery is incredibly fast which didnt have to keep me waiting for it to arrive that also came with handwritten thank you note with a cute joke on it. 100/10 overall im very happy with my purchase and will definitely shop here again! ”

“Highly recommend! Highlights is the explanation of the installation process and Greg’s depth of knowledge and top tips he shared. I also appreciated the pre-work and how thorough they were to make the job as smooth as possible.”

“Amazing customer service & super knowledgeable! You can tell they really care about animals”

“I have not visited the store, but have shopped online many times and also rung the staff for advice, and am very happy with the prompt, courteous, friendly and knowledgeable help I have received. My dog is very difficult to feed as he has had major digestive issues since birth, but he loves Mighty Mix and we are exceedingly relieved to have found something he enjoys and will eat.”

“Our wild dog Cherry loves going to Pets in the City. She runs around all day long, plays with the other dogs in big dog park and sleeps soundly in her pet hotel room at night. They look after her like gold. Highly recommended!!”

“Our new puppy and our dog, both Shih Tzus, love their new beds. Service was excellent. Highly recommend Brooklyn dog beds.”

“Fabulous groom for my old girl, concerns brought up about her ears which was appreciated. Would definitely recommend”

“I used to take my cat to Vetcare on Great North Road. I was pleased to find that when that business closed, all my pet's records had been transferred to Auckland Pet Hospital. Recently, my elderly cat's health failed. The staff were super efficient, highly professional, and kind and caring as my cat had reached the point where his life was ending. I am very grateful for the empathy given to me as I shared the last minutes with my cat, which had been my constant companion for so many years. Lots of thanks to Auckland Pet Hospital.”

“I have done my fair share of research when looking for a vet and I am confident to say that I trust this vet with my pet! They have an amazing team, a lovely receptionist and the nurses and doctors are super informative and friendly!”

“Everyone I've spoken to has been nothing but helpful and caring, and Margaret deserves special mention for going out of her way to make sure my kitty was accommodated for at short notice. No brained to recommend again”

“It is amazing what a change of ownership can do. From never having stock and staff that had almost lost the will to live, we now have no problems getting what we need, with people who are just so happy to help. I would now highly recommend this company for your animal needs. I feel sad now having to move out of Auckland and now begin looking for a new company. I wish them all the success. It's been a pleasure dealing with you all.”

“This store is my kid’s favourite place to come. They definitely like to come again and again.”

“Excellent consult with my elderly cat who wasn't eating and had been vomiting for a few days. Jess, locum vet, listened to me and we discussed various measures we could take. Felt supported. Meds and fluids given. Meds for home use as well. We will go back for a review in several days. End of life options also discussed. Very happy to have been able to talk things thru.”

“The young employee there was very helpful in helping me find what I needed to find and she was not mumbling under her breath or anything under those lines. I am very happy with the service that had been provided to me and I am looking forward to shopping there more because of the great quality in the bird seeds and other supplies I had purchased and the amazing employee that complemented me and made sure my experience was truly amazing, and I know this is for a shop but I felt the need to say how happy I was with my service.”

“Such good people have been coming here for years ! Always looks after me when I come in and has very affordable prices. Would highly recommend this pet shop.”

“Love this place. Excellent selection of the best products for your furry friend. Staff are always helpful and the kids love having a look around too. Loki the pet shop Parrot is a family favorite.”

“Ordered a “steam brush” online, it was processed straight after I ordered it and itarrived in under 24 hours. Excellent service. Very pleased with the brush - it works exactly as described.”

“Had the product I wanted. It arrived promptly and in one piece. Very happy all round”

“So glad I stumbled upon this cool shop, handy location so close to my work. Family owned store by the looks, super friendly and helpful. I buy all my friends and family birthday and Xmas presents from here now, easier to buy for a pet than a human!”

“Great prices, fast (free!) delivery, and amazing customer service!”

“Lovely friendly staff who really care for our animals. They also have a cool opshop next door while you wait!”

“A well stocked pet shop. Had a look through the shop and there is so many pet products I haven't seen before. They sell tropical & cold water goldfish with all the accessories. Also hand raised birds & fancy looking guinea pigs”

“Highly recommend this grooming service. The lady is so nice and patient. I always take my babies to have the grooming here.”

“Really good job my baby looked amazing. Only problem was that the groomer didn’t speak English. Great job overall !!!!”

“Trucks take up the entire road Sucks to be the other businesses at the end of the road 10/10”

“Amazing customer service, very helpful and friendly female staff member from 5/11/24. helped me find the right product for my senior dog. much appreciated.”

“Excellent service.. Took my cat in there for major clean up after getting attacked by Dogs. They took care of him like it's their own pet. Even got a vet on a phone just to get a second opinion. Words can't describe the high level and quality of service I received which even included a follow up phone call a few weeks later to check if my cat was doing okay. . Highly recommend.”

“This place is awesome and you can’t cut it any other way. They were out of hot meat pies when we arrived but they did have a meat pie in their cold case that they could heat up so what’s the difference? It was tasty! The desserts were incredible and the sandwiches were lovely as well. They also had lots of different groceries so we picked up different snacks and beverages. They even had nag champa! We ate our sandwiches on a little table overlooking the beach. This place is a gem and it was open super early in spring around August-September.”