Animates Vetcare Clinic Milford (Formerly Pet & Vet, Milford)

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Reviews

1. jakob welch ★★★★★

   Thanks to the team for making Matilda feel so safe and calm during her vaccinations. Professional service through and through, I would recommend to anyone and look forward to being back in a few weeks !

   almost 3 months ago
2. Donna Robinson ★★★★★

   It was the nicest possible experience! After many years of being a regular at Milford Pet and Vet, we had to make one last visit to say goodbye to our family cat Tosca. The team here have always been so good with him, but I truly appreciated how you had everything ready, explained every step and also comforted Tosca too. It was hard after 17 years. But getting his ashes and some lovely paw prints was sweet, and then we get a lovely card from your team too. So thoughtful!! Thank you ❤️

   almost 3 months ago
3. Jen ★★★★★

   A great clinic. The reception area is huge which is great for keeping "sensitive" animals apart whilst they wait for their appointment. The staff are knowledgeable, friendly and clearly work hard to make vet visits as calm an experience as possible.

   almost 7 months ago

1. Maggie Hartley ★★★★★

   Excellent consult with my elderly cat who wasn't eating and had been vomiting for a few days. Jess, locum vet, listened to me and we discussed various measures we could take. Felt supported. Meds and fluids given. Meds for home use as well. We will go back for a review in several days. End of life options also discussed. Very happy to have been able to talk things thru.

   1 year ago
2. Mairi Orr ★★★★★

   This clinic has been fantastic. Although part of the wider animates group it still maintains the local vet feeling. They have been so great at helping us with our puppy

   almost 2 years ago
3. Delwyn Campi ★★★★★

   Thank you for your love & care on our recent loss over the rainbow bridge

   almost 2 years ago

1. Cecilia Down ★★★★★

   Very obliging when animal Eye specialist away on holiday. Wrote script to get from pharmacy. Thanks

   almost 2 years ago
2. Helen Kay ★★★★★

   They offer a great service in a modern and well stocked clinic. All staff were caring and professional. Their attention to detail and little things like keeping us in the loop was appreciated. Definitely worth the cost and experience. See you again soon.

   almost 3 years ago
3. Elizabeth Jefferies ★☆☆☆☆

   The nurse and reception staff were wonderful - thank you. The vet we saw however was extremely rude and surly. While he treated our cat okay, he had no people skills, he seemed annoyed we were there at all and that our cat had soiled himself on arrival, barking orders at me to get paper towels and then telling me I'd jammed the paper towel system. We had to endure his rudeness to get our cat seen, but he has put us off ever coming back. I see reading previous comments that other people have experienced rudeness recently too. They will certainly lose business carrying on this way. A little kindness can go a long way - for pets AND owners.

   almost 3 years ago

1. Alfrede Wright ★★☆☆☆

   Today I went to book our cat into cattery & shocked at the increase in price ,booked him into a standard cage for 16days .I then received a call saying because our cat is aggressive he needs to be upgraded at the cost of $40 per day.After using regularly over the years we have never been told this before ,we also use their vet. Sorry we won’t be returning as in the past we have had very caring people looking after Oscar.

   almost 3 years ago

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