Women shoe store in Lower Hutt

“Went to Bay Shoes in Lower Hutt this morning......had not been there for years. The young man who served me had the most exceptional customer service !!! His knowledge was second to none and nothing was a problem. Didn't get his name but I will only shop there from now on...and I live in Upper Hutt......a true asset to the business !!!”

“Purchased some Asics Trail shoes. The young man, was very helpful and got in an extra pair for the me to try. Great advise and knowledgeable about the product. Excellent service. Spot on about the right size. Super happy with them. Highly recommend.”

“Such a great shopping experience today, thank you! New outfit plus lovely reassuring banter with other customer in store and lovely staff member (sorry I don’t have her name!).”

“Great service and I am really pleased with my new shoes.”

“Amazing customer service from Rosemary! She was so helpful and lovely. She is a great asset to your team!”

“Wow simply love this store when they have offers. Very reasonable prices and the clothing material is soft and last longer. Highly recommend it when u need more clothes for lesser amount.”

“My family have personally shopped at this location numerous times, and have always had a lovely experience here. The retail assistants are friendly and approachable and the manager here has such positive energy. Peter Alexander is a fortunate company to have such a fantastic team representing them at Queensgate :)”

“Can't wait to go back again to explore a bit more. A mysterious place where you enter and have the feeling that it's beautiful around.”

“Danny went above and beyond today to help me find a t-shirt size, even though I wasn't too stressed about it he still made the effort and ended up finding 2 tees so we brought them both. This sort of customer service is so rare these days!”

“Would love to share my experience at the Lower Hutt branch Dotti where I visited yesterday around 10am. I had an outstanding experience. Super friendly customer service,very efficient. Sorry I couldn't get the shop assistants name. Upon arrival at the shop she greeted me in a professional manner and was very prompt to answer my queries. Would highly recommend Dotti Lower Hutt if your looking for good bargains,ample stock n sizes plus an excellent customer service.”

“Excellent service, will definitely come back next time”

“I bought my first pair of ballet shoes from here and they arrived super quickly. Sadly they ripped after a couple months, so I emailed to see if they could get them replaced - I had a new pair of brand new shoes within a couple of days!! 10/10 service, cannot recommend more :)))”

“My Partner Paul and I went into Queensgate lower Hutt 8/3 looking to purchase the Suit package we were served by a lovely girl who was in training, most helpful and friendly. Paul was very happy with purchase well done team.”

“Even at the tail end of the day young and enthusiastic staff were very helpful. Quality of product - first class as always.”

“Amazing customer service from Rosemary! She was so helpful and lovely. She is a great asset to your team!”

“Janet D was welcoming and knowledgeable about the shoes, I purchased.”

“⭐ Excellent Service at Kmart! I went to Kmart to exchange an item but had lost my receipt. Chinnu was incredibly helpful — she went the extra mile to find my transaction even though I had the wrong date. Her patience and dedication made the whole process so easy. Super service — thank you, Chinnu!”

“had a great experience today with the team! ruby answered my phone call and put a clothing item on hold for me, she was lovely! then lucas helped me make an exchange, he was very friendly, great experience because of him for sure!!!!”

“Such a beautiful selection of clothing, accessories and furniture.”

“I usually don’t write reviews, but this time I really felt I had to share my experience at Skechers, Queensgate. I had a wonderful visit today. A young lady named Vandhana served me, and she was absolutely amazing. I tried around six pairs of shoes, and while some people might get irritated with that, she stayed so patient, active, and helpful the whole time always with a smile. I ended up buying three pairs of shoes and left feeling genuinely happy with the customer service I received. I had visited the store last Monday and, honestly, the experience was a little disappointing. But today was completely different this time it was amazing”

“Went in today with my family as i saw you had a sale on shoes, was looking for some new kicks for the kids but unfortunately there were no sizes available for the ones we wanted - no big deal. The staff member that was serving us was absolutely lovely and really helpful, I'm not too sure of her name (long dark hair) she was working the front this late afternoon. Honestly hands down the nicest person that has ever helped us, she was so kind to my 5 year old daughter - my child practically wouldn't let her go. Also i must mention it wasn't just us that she was exceptional with, a few other customers came in while we were browsing around and we took notice how polite/helpful she was to every customer. This girl needs a raise and a promotion!!!!!”

“Staff are super friendly and helpful, clothing are high quality but a lot of them runs large, if you’re a xs or just shorter in general it’s hard to find clothes that fit;-;”

“Just a shout out to the very polite and friendly girls working last Saturday when I asked one of the girls for some help finding a certain garment she was so helpful and then when I went to pay for my purchases the young girl serving was polite asked how my day was going etc very pleasurable experience.”