Jewelry store in Lower Hutt

“Thank you to Brendan Sloan. very very greatful especially coming up to the christmas time. Very straight foward fast replies, kind understanding & amazing customer service! Thank you Brendan so much!!”

“Such a great shopping experience today, thank you! New outfit plus lovely reassuring banter with other customer in store and lovely staff member (sorry I don’t have her name!).”

“Great place to buy all your stuff from groceries, clothing. Homewares, toys even printing as warehouse stationary is inside”

“Danny went above and beyond today to help me find a t-shirt size, even though I wasn't too stressed about it he still made the effort and ended up finding 2 tees so we brought them both. This sort of customer service is so rare these days!”

“Would love to share my experience at the Lower Hutt branch Dotti where I visited yesterday around 10am. I had an outstanding experience. Super friendly customer service,very efficient. Sorry I couldn't get the shop assistants name. Upon arrival at the shop she greeted me in a professional manner and was very prompt to answer my queries. Would highly recommend Dotti Lower Hutt if your looking for good bargains,ample stock n sizes plus an excellent customer service.”

“I recently visited Portmans after seeing a sale advertised on their website. Although the sale was only available online, I wanted to try on items before purchasing them. The customer service was excellent. The two ladies assisting me were very friendly and frequently checked to ensure I had the right sizes in the changing room. In the end, I was served by Lizzie, who went above and beyond. A big thank you to her! She signed me up in the system to give me the online discount in-store and even provided me with a tailoring service voucher after I found a pair of pants I loved but were too long.”

“I have shopped at Affordable Jewellery Supplies several times, and will continue to do so. Customer Service is second to none, with advice and information freely given by the owner. All items i have purchased have been well packed and very good quality. The times i have had a question about availability, i have been answered the same day. AJS has become my go- to shop for all things jewellery, including tools.”

“I was really pleased by the whole experience of dealing with The Sewing Depot. On the website, there was no option for shipping to Australia, so I sent a message and from there, the whole process was quick and painless. There was fast turnaround of email responses (as opposed to the black box so often experienced), options for shipping, and advice that the goods had been shipped. They arrived within the time advised and the whole cost was less than other online sellers. I would definitely shop with The Sewing Depot again and I recommend it to other potential customers.”

“An absolutely amazing store to do business with. There products are high quality at awesome prices. I brought 2 pairs of DVS shoes, they didnt fit my big goofy feet, the Bro Olly at Empire Skate was the most kind and helpful person at talking me through a super easy exchange process so i could return the shoes in exchange for a larger size. Amazing communication thankyou Olly and such a pleasure to deal with. Empire Skate most definitely has me as a satisfied and happy customer for life, i will be making many more purchases from your store. Appreciate you all. A huge big shoot out to the bro Olly, i can not thankyou you enough. Many thanks, Josh”

“If you’re ever in Petone, you should definitely stop here and make your own jewelry! It’s such a fun activity and there are countless beads and charms to choose from (and it’s really affordable). The two ladies working there are really kind and help you with anything!”

“I have taken many a piece of jewelry to Jewel and Warren and the team have always gone above and beyond. Matthew has amazing customer service skills. They have just fixed my mother in laws necklace that another jeweler said could not be fixed and she is super happy with the care and attention they gave her necklace and the fact they were willing to try to fix it meant so much to her. Happy to fully recommend this wonderful jewelry to all. Debz”

“Mike spent ages, carefully repairing a unique trophy, and then would only charge a very modest amount for his time. His craftsmanship is first rate.”

“It's a beautiful shop that holds its name well. so many different crystals they got everything you need. And the salesperson is so lovely she knows a lot you can definitely trust her for any questions you got about crystals. I highly recommend that shop.”

“We love the cafe in this Mitre 10. Their fries are much better than all other Columbus Coffee in town. Apart from the cafe, we look for interesting plants there as well. It never let us down.”

“Frequent visitors to this store because of how well catered it is for kids. Our 3 year old had an accident at Bunnings Petone on the weekend and the staff were so incredible - knew the process,everyone helped accordingly and followed up with a phone call later that day and a gift sent via post. Couldn’t have felt better looked after and cared for - thank you team !!”

“Always visit when I am in town. I also always make a purchase or two. A must visit if you love designer label at great prices”

“Good open late so always go shopping here after work”

“Awesome store I get all my dvd's from here plus heaps of other cool things to look at.A+++ Scott and Matt are always good for a laugh,great work team.”

“Small but perfectly formed. Always a pleasure.”

“I buy all my clothes and jewels from this shop only. I have travelled widely abroad and been to so many shops and i only trust and spend my money here at Rachnas. The owners are very well respected , very hardworking, helpful, kind and have good quality products. I definitely recommend this shop.”

“What an absolutely amazing service from young Kimi at the front counter. Kimi was well mannered, very knowledgeable and a kindred soul to be served by. He went above and beyond by helping me try many different watches, explaining the benefits and also taking my personal style into account. Apart from that he is a very personable sales person and definitely took customer care to the next level, spilled a good yarn too and closed my long day with a good deal. Big appreciation for pascoes lower hutt for hiring such aspiring individuals who take customer service a step further. Keep it up Kimi!”

“October 2025. Popped into Lovisa last week. Wonderful service and the girls were most helpful. Well displayed items and easy to find the perfect gifts for my daughter’s birthday.”

“Harmony was amazing at customer service. She went well beyond what was expected to bring joy and customer satisfaction. She has integrity, giving my sister the Stewart Dawson professional customer service.”

“Just a shout out to the very polite and friendly girls working last Saturday when I asked one of the girls for some help finding a certain garment she was so helpful and then when I went to pay for my purchases the young girl serving was polite asked how my day was going etc very pleasurable experience.”

“Am so impressed by the service and the exceptionally friendly, helpful staff. They replaced the gem in my ring under warranty and I am so pleased with them. Highly recommend visiting this store for beautiful - and different - jewelry.”