Sports equipment store in Auckland

“The staff is extremely friendly and helpful. I highly recommend everyone buy things from here. VH”

“I must command the excellent service I got today at the Warehouse Albany. A product I needed was not on shelf. The customer support went out of her way to find one in the shop but none was available. So she phoned another shop (Glenfield) and had one reserved for me to pick up on the same day. Excellent service. Thank you Helen Hadlee”

“I have experienced some challenges with the customer service at this particular warehouse. I continue to shop here due to its convenient location. My five-star rating is specifically for my Boxing Day shopping experience. I sought assistance from three different individuals, all of whom were unable to help me. This five-star rating is dedicated to 'Ben,' who graciously took the time to retrieve items from boxes as they were not yet on the shelves, and to the young lady at customer service, who typically works at the self-checkout. Both individuals provided exceptional assistance.”

“I came in looking for a product. Unfortunately it wasn’t in stock however Kara was incredibly helpful and looked high and low for the product. She even checked in the stockroom to locate the item. Exceptional service.”

“Have visited this store on multiple occasions, and their customer service never falters. Keegan was super attentive and answered all of my questions with a great level of knowledge. The girl with the glasses was also super helpful and friendly, also suggesting products that fit the needs of what I was looking for. Thank you team, I will continue to be a loyal customer here.”

“I've seen some bad reviews recently so thought I'd add a positive one based on my experience yesterday. I am postpartum so struggling to find clothes I fit that are affordable. Finally after looking for what I wanted at other shops where the clothes didn't fit me AND were very expensive, I went to the warehouse and found what I was looking for, and they were cheap too. I asked a long haired blondish woman who was absolutely lovely, about sizing, because I was carrying my baby it was hard to try things on. She was very accurate and my clothes fit perfectly. Thank you!”

“Wanted to leave a good review for the store manager Savanna, came in earlier in the week, querying some products for a hike that I’m going on next month with my whole family. She was able to give me an itemise list of all the things that I would need and let me know to give the store a call in the next couple of weeks to see if the items had gone on sale. I will for sure be back and thank her and the team for taking the time to explain everything that I might need and I will be purchasing all of the products through mountain warehouse.”

“This is my go to shopping place. The prices are awesome. Most Grocery items are cheaper than the supermarket. Seriously check this out you will be pleasantly surprised. Staff are great, parking is a breeze. Theres something for everyone no matter the age.”

“This review is given to Kyle who served me yesterday. Oh wow, what a great human being! Amazing customer service, smiley, friendly and very helpful. I walked out feeling great knowing there are very cool people out there doing their bit. Please if you have someone like him working for you show appreciation. Thank you Kyle, you made my day!”

“Excellent customer service and great people. We went there in a rainy day. My 8 month girl had a natural call. The shop manager lent their staff room for us to do a nappy change! Amazing people!”

“Came across the Clearance Centre quite by chance. Went looking for a treadmill (our old one had finally died) and spent a good hour trying out the equipment and asking questions. Did not buy anything and must have appeared to be tire kickers! A few days later went back and bought the machine we were happy with after looking around. A good saving been clearance but has a full warranty. Also bought a Multi Gym (with the money we saved) at the same time. The staff had been great no pressure up to this point. Delivery was made on time and the items installed where we wanted them without fuss. While trying out the equipment by ourselves (we tested them before the guys left) we noticed the Multi Gym was not as smooth as we thought it should be. The manager (I think Steve) was called and he came around the next morning, found the issue and returned later the same day (at the time he said he would) and corrected the mistake. He then checked all the fittings and made a few tweaks. Great bunch of guys and highly recommended.”

“Had the best customer service experience ever in the store. Specially sharing my experience with the Indian one. She was really nice, helpful and kind. She knew how to handle my situation. Not only this, I stayed a while and saw her helping out others too in a similar fashion. God bless her soul. We do need more of such people.”

“I bought a bike holder yesterday. The staffs was friendly. They introduce the product and agreed to help me install it after serving other customers. While I was waiting by my car, another staff just finish loading sth for another customer came over helped me install it and showed me how to do it myself and also told me what needed to be aware of. Good job guys, very happy.”

“My wife and I went to Torpedo 7 Botany today to look at ski and snowboarding gears. Kyle was excellent, he is very knowledgeable and took time to explain in detail what gears would suit us. Possibly the best service we have received in any outdoor gear retailer in New Zealand. Highly recommended!!”

“Awesome customer service by Saskia; many thanks for the smooth exchange. They immediately attended to the defective product and replaced it rightaway without any dramas. Will definitely return and shop with Torpedo7 Newmarket again.”

“I have purchased a paddleboard on boxing day ( just 6 days ago) at $499.99. Now I see the price has dropped to $329. I requested a price match, expecting a hassle. To my surprise, it was resolved effortlessly and the refund was issued instantly. Special thanks to James for his outstanding service”

“Best experience with the girl members last couple of weeks on Wednesday. I went in to get my first ski jacket. Even though I don’t have any knowledge of them. 3 ladies on Wednesday shift very helpful, very recommended to go in. Great experience ever, will go back again after my trip for sure!!!”

“Atomic EV in Orakei Bay Village is an absolute Goldmine for anyone curious about the electric vehicle (EV) world. This store offers a range of products the includes safety gears, PEV accessories and at an affordable price! Andrew, (the owner) is very friendly, always responsive whenever I emailed about any problem that came up during my order, they even loaned me a wheel when I was waiting for mine to arrive which was really nice of them! Overall my experience with Atomic EV has been outstanding! If you need anything related to PEV's Andrew is the man to talk to about. Don't miss out on exploring the future of personal transportation at Atomic EV it's an (Adventure) ^_^ waiting to happen!”

“I am a massive fan of Valka Yoga products. I purchased my mat about a year ago and it still looks like new. I absolutely LOVE it and I use it everyday. It has such a beautiful energy that I usually leave it out ready for tomorrow, instead of packing it away. It’s inspirational! Also, I highly recommend the copper drink bottles. After about a year of use my husband and I continue to use these everyday and we’re 100,000% satisfied with the quality. They’re truly forever bottles. I have the copper bracelet too, but it’s now a part of me, I forgot about it, so it’s not in the photo. I get a lot of comments because it’s so dainty compared the ugly copper bracelets you see at pharmacies. Finally, EVERYONE needs to buy a yoga belt. These days we spend so much time on devices… I’ve noticed that even teens are looking hunchbacked. I’m hyper flexible so don’t really use it in my yoga routine, but I couldn’t live without it as a posture brace. There are so many YouTube tutorials showing how to use a belt for posture correction/back pain and it’s also my to go to for shoulder stretches. I was always impressed with the personal service, quality of product, prices, and speedy fast delivery. ❤️ You Valka xx”

“We've used Westees a few times now over the years and we've never been disappointed! Johnathan does an amazing job. Westees will always be our go too!”

“It's been a great experience purchasing my gear from Pickleball Stuff. They always answer my questions quickly and they are personal and friendly. Thank you for your service.”

“Amazing service with clear, friendly communication. Our order arrived super quickly, and the Year 8 hoodies we ordered for our school look unbelievably good! The quality is outstanding, and the whole process was so easy. We absolutely love dealing with this company and couldn’t recommend them highly enough.”

“We did an open diver course with Kiwi Scuba Divers. Alex and Jenni are amazing ! So patient and knowledgeable, we are so glad that we did the course with them. And in the shop, all staff are so friendly and helpful, giving us lots of great advice. Gear from the shop is great quality too!”

“Surfed at Muriwai surf school on Nov 15th with Myma and Thomas. Had the BEST experience!!! Myma is amazing!!! Very patient with extremely good instruction! We were in a group of 8 and everyone was able to get up ! The location is fantastic and absolutely beautiful. Both Thomas and Myma gave great instructions and kept us all very safe. Even though there were 8 of us it felt like we were in a private lesson. Both Thomas and Myma spent plenty of one on one time with everyone and we all had an amazing experience. Highly recommend!!!”

“Exceptional customer service. Great cost and quality. Delivered very quickly”

“the store sells quality products with incredible after services. my son enjoys the class. the tutor is responsible and patient with kid.”