Home goods store in New Zealand

“Amazing service whilst holiday browsing - the store was extremely clean and the team extended a very warm welcome during my visit. The young Asian sales assistant was polite and very attentive, giving me personalised recommendations as we walked around the store. Will definitely come back for a second visit with family.”

“Sales representative was brilliant in giving advise for my kitchen and bathroom renovations. He was about giving good customer service and not just wanting to sell.”

“Quick & easy, super fast deliver to Auckland. Thank you!”

“Great service, very friendly helpful guys, cheapest supplier around and I tried the 4 big brands. I brought too many bales of batts and they very happy to accept and refund me. I see in another review something about staff unwilling to move stacks around on a Saturday showed up about the same time on a Saturday on a long weekend and they quite happy to move stacks around (third stack in at the bottom so was a bit of work)”

“Taylor was a great help with ovens today, showed me all the options in detail and ended up doing a Miele experience class to learn all about it thanks to Ciaran!”

“Rosina is such an asset to Adairs Hamilton. Her customer service was top notch. Such exceptional service is a rare thing these days but i commend her for the politeness and kindness she kept throughout the store. She did convince me to become a member too.”

“Good customer service from friendly knowledgable staff. Its great seeing some quality New Zealand made merchandise. Would definitely recommend if your looking for some quality soft finishings to finish off your home.”

“Don't normally post reviews but must give credit for the super service provided at Gerard Flooring. I mailed a requests for a quote and got a reply back within hours. It was fully set out and reasonable so accepted the price. Karen was very friendly and helpful and she even managed to organised the completion of the project that afternoon. Can't get better than that ! Scotty and Joel who laid the carpet did an outstanding job and they were neat ,tidy and professional. Happy all round ,top service sharp job done and would highly recommend .”

“The lady at the shop was immensely helpful when I hurt my foot outside the shop and arranged for a seat and a cold towel. I found a beautiful skirt in 50ies style for only $20 and went home limping but pleased both with her kindness and the fabulous find. Would definitely visit again.”

“I recently purchased a lounge suite from Nood. The entire transaction was done by phone with Rachel. It was so easy and straightforward with great communication throughout. This included information on delivery by Mainfreight which also went without a hitch. Thanks Rachel, you are a real asset to Nood Napier.”

“Truly excellent experience from start to finish with Makayla from Kitchen Story. She got where I was coming from straight off the bat, and improved my initial design thoughts so much that the end result is so much more stunning than I could have dreamed of! The workmanship is top class, and the finished product is just beautiful. No hesitation in recommending Kitchen Story!”

“Rilee was great help. She is an asset to your store. I've bought items several times on different occasions but this time was by far the best as her product knowledge and friendliness was outstanding. Very helpful!”

“They do a outstanding job we use them for our renovations all the time Thony Renovations Ltd”

“Impressive and prompt service from both Rachel and Jason at Jae West. Reinforces for me what good old fashioned service use to look like. I haven't seen the job that they have done for us yet however very pleasant, efficient people to deal with. Thank you very much.”

“The ladies at the Citta outlet store in Christchurch are friendly and always very helpful, they go out of there way to help you find what you are looking for.”

“La-Z-Boy Moorhouse Avenue Christchurch has great customer service. I bought a zero gravity Altos recliner but wanted it before my overseas trip. Jeevan Sharma the salesperson promised to get it to me before the trip and delivered the heavy recliner on his own when the warehouse refused delivery on the due date! This is truly 5 star customer care. Our heartfelt gratitude to you !! FANTASTIC”

“I met Elise at the Christchurch Home Show and was surprised to learn that Kitchen studio offered kitchen renovations. We have a relatively new home, but it had a terrible painted laminate work bench and I wanted to extend the breakfast bar and add more storage. The end result exceeded our expectations, we added an instant hot water tap, some inserts to existing cupboards and a Silestone work bench. Elise colour matched our existing cupboards and the flow is seamless. Ben, our installer solved a couple of sticky problems with ease and was a perfectionist, ensuring that we got the finish we are now proud of... thanks Ben! Kitchen Studio organised the electrician and plumber for us and both arrived on time and did a great job. We are delighted with our 'new' kitchen, a huge thank you to everyone who made it happen :-)”

“We ordered a 3m x 3.8m shed which arrived early and was professionally constructed with no hassles. Very happy to recommend their prompt, friendly service!”

“Absolutely love going into the store. The male British manager is so friendly and helpful always happy walking out there with my purchases. He needs a pay rise!”

“Amazing service and knowledge from Rachel at the Waihi Rd, Tauranga branch. Will be returning and recommending to all! All questions answered with a smile and she helped us solve the issues we were facing with our painting job. Very happy. Thanks Rachel!”

“Great selection of products and fast service”

“Great service from Manager and team. Love my furniture”

“Great team to deal with. Use Autopaint on central park drive for business related matters. We drive across town to have this team help us. Has been on point every time with any colour match we request whether it is from a wrap sample, car panel or just a paint code. Always recieve a professional service and knowledge. Highly recommend.”

“Absolutely awesome service Linda ng was so nice and helpful very knowledgeable and very easy to deal with would definitely recommend her and would definitely be shopping with her in the future”

“super beautiful furniture and funny toy, we couldn’t take our eyes off. A place where children can play，enjoy and relax!!!”

“Had an incredible experience at Nood Newmarket this morning, the team members serving me were amazingly helpful and accommodating! So grateful ❤️”

“Great service at this store, the staff like to get to know their customers and they really do look after us.”

“I work for one of their suppliers. Garth and his team are always a pleasure to deal with regarding any supplier or customer query. The Hutt City branch is a great support to Parmco a top quality 100% owned company with a 7 year warranty.”

“First time I have shopped at Placemakers and what a breath of fresh air compared to the utterly hopeless other large format building supply retailers in Porirua. The staff at Placemakers actually know what they are talking about, they are organized, helpful and offer customer service willingly - instead of trying to avoid customers which is what you get from staff at M10 and Bunnings. The drive through actually has room for vehicles - another improvement on the other two hopeless outfits. Placemakers is where I will be spending my DIY shopping in the future. Wish I had gone there years ago.”

“5 Stars for Mark and his wonderful Team at Bates Joinery. We had extensive wooden joinery made for our house renovation back in early 2000's. Over the years the Cedar French doors through the house were badly scratched by our big dogs. Bates took them away a few weeks ago and returned them in brand new condition after careful machine sanding ( solid wooden doors are the best.) Now rehung by Bates and looking fabulous. I am thrilled with this "after sales " service 2 decades on !! Thanks very much. Rose Roberts”