Great product so far. Worst customer experience. Needing to chase an unfinished job for nearly two months and still not complete. When we chased up to get updates we were promised that we would hear back the following day, which turned into weeks before needing to chase again. We ordered some extra screens and parts of the order went missing through poor internal communication and no one seemed to know what was going on.
Contacts & Location
📍 Address: 55 Hands Road, Middleton, Christchurch 8024, New Zealand
📞 Phone: +64 3 338 9063
🌐 Website: stratco.co.nz
Photos
Reviews
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Bree Cumming ★☆☆☆☆
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Raewyn Collins ★☆☆☆☆
Really disappointed with stratco Christchurch after confirming 3 times with John the shed colour was Flaxpod . There was no mention the roof would be galvanised. Ended up having to get roof painted at our own cost.
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Rob Benton ★★★★★
Recommended ALPOLIC for a fascia. Amazing outcome. Super professional and efficient!!!
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Megan Gard ★★★★★
Amazing customer service! Recently renovated out house adding ACP and a fence with Stratco. Quality is fantastic, very helpful and knowledgeable team to work with.
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Jovan Petero ★☆☆☆☆
The worst experience I've had to endure from any company. It first started with the unprofessional unfriendly not very helpful phone reception to start the process of ordering a tool shed. Just thought she was having a bad day so didn't worry about until I ordered a tool shed online in October 2021. I didn't get any confirmation of the order until I rung the office. I asked for a delivery date and was told week of the 17 Jan 2022, along time to wait. I was told to pay 20% deposit and remiander before delivery. The invoice that was sent was a photo copied receipt and a bank deposit slip. So 21 Jan 2022 contacted a person from the company and they then mentioned that they were waiting for the remainder of my payment. My frustration was at peak now as I didn't have a date of delivery, so how can I pay the remainder if I don't have a delivery date. Mentioning that in an email and voicing my concern that a full payment for a job that hasn't been completed yet is unheard of. We are still waiting and not impressed with the lack of communication and how lack of professionalism from this company.
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Kylie Cowley ★★★★★
We ordered a 3m x 3.8m shed which arrived early and was professionally constructed with no hassles. Very happy to recommend their prompt, friendly service!
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Shona Mitchell ★☆☆☆☆
I was wanting some help and advice with changing the roof on my existing verandah /pagola which Stratco installed prior to me purchasing my present home.. I had been given contact details of Steve, their salesman by a builder. After contacting him explaining what i wanted. He suggested that he would look up when the existing verandah was installed to get the dimensions and then would send me info on a product he recommended would be suitable plus a quote to change it. I was very impressed with the service but that was short lived as 10 days later I hadn't received anything. I phoned again leaving a message with my details. Still no acknowledgement another10 days later. I then phoned the office only to be talked over and informing me they were very busy. He then said he would speak to Steve and get back to me. Two weeks later. NOTHING! I am very disgusted in their lack of service but more importantly their attitude to me. I do not understand why but will never deal with them again or recommend them
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H M ★★★★★
Best source of Fencing materials. DIY my fence and got all the materials I need from them.
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FAQs
What is the address of Stratco Christchurch?
Stratco Christchurch is located at 55 Hands Road, Middleton, Christchurch 8024, New Zealand
What is the phone number of Stratco Christchurch?
You can contact Stratco Christchurch at +64 3 338 9063
How can I get to Stratco Christchurch?
You can find directions to Stratco Christchurch by following this map link