Kitchen Things North Shore

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Reviews

1. Aaron Dombroski ★★★★★

   Have been dealing with Andrew while ordering a new oven with some complex requirements to suit our needs. Andrew has been absolutely awesome with his understanding, his time back and forwarding with us and the manufacturer and his over all customer service has been excellent. Due to his level of customer service we have now changed our original supplier for all of our other kitchen renovation products we’d required and will now be getting them from Andrew as well

   almost 7 months ago
2. Margaret Burden ★★★★★

   The lady at the front desk was extremely helpful when I went to the store with queries about my new Miele steam oven, putting my mind at ease .

   almost 8 months ago
3. Marina Safronov ★★★★★

   We came and received a very kind and very informative and detailed service from a lady named Lynn. In addition, the products are high end and most of them were cheaper than all the other stores on identical items.

   almost 8 months ago

1. Michael Baldock ★★★★★

   Absolutely awesome service Linda ng was so nice and helpful very knowledgeable and very easy to deal with would definitely recommend her and would definitely be shopping with her in the future

   almost 9 months ago
2. Scorpio Kiwi ★★★★★

   I want to express my sincere gratitude to Lynn at Kitchen Things North Shore. She understood my specific needs and really cared about getting me the right solution, she went above and beyond, spending time researching the options and keeping in touch with me. I would highly recommend Kitchen Things and would call them again if I need anything further for our new Kitchen.

   1 year ago
3. Suey Bignall ★★★★★

   If you want excellent customer service ask for Sales Consultant Domenica Houlihan. Professional, prompt, polite and people-focused with great advice and guidance.

   almost 3 years ago

1. Ian Salmon ★★★★☆

   Helpful staff, quality appliances. Slightly more expensive than some other suppliers, but the service is worth it.

   almost 3 years ago
2. Shaun Wimpory ★☆☆☆☆

   Without a doubt the worst online shopping experience I've ever had. Placed two separate orders for different goods (both of which were "in stock" items). Both orders were delayed due to "we are combining the delivery of both orders". After 3 weeks the truck finally arrives, but only with 1 of the orders. No communication was ever initiated from Kitchen Things regarding the delays, we had to personally follow up ourselves always getting a vague excuse. We were even told 3 days prior to delivery that both orders were in the same shipment and will be delivered together. In the end we asked for a refund for the undelivered first order, and after no response to two emails, and four weeks later we rang and demanded our money back. Magically it only took them 24 hrs to process the refund. I will never shop at Kitchen Things again, and would never recommend anyone to purchase from them given how terrible their customer service and after sales communication is.

   almost 4 years ago
3. John Karl ★★★★★

   I have just called Kitchen Things North Shore about a problem with a Franke faucet. They coould not have been more helpful. When I called they had all the details of the products we have bought from them based on the phone number I was calling from. When the product did not come up under this number we located it under an alternative number. Invoice has been emailed so I can now make a warranty claim with Franke.

   almost 5 years ago

1. Michael Warton ★☆☆☆☆

   Whats worse than the constant Smeg product issues is the unbelievably bad customer service from Kitchen Things. My advice is don''t buy Smeg and certainly don''t buy from Kitchen Things North Shore. They do not return calls or provide support when the products they sell fail.

   almost 5 years ago

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