Shoe store in New Zealand

“Shane and his team are fantastic. I took in my large suitcase that had a zip broken, and they were super efficient and finished a day early, all while doing an amazing tidy job. Thanks to them I was able to pack that night before I headed to a work conference in Australia for 3 days, then straight onto Bali after that! All which wouldn’t have been possible without my suitcase. Thank you team!”

“LOVE this store for online shopping. Goods arrived so quickly. Highly recommend!”

“Completely restored both mine and my mums Birkenstocks, the cork had completely come away and now they look brand new!”

“Super impressed right from the assistant at the Merivale store. I went in browsing and she asked if she could help. I said no one seems to have navy sandals and she immediately asked if I had seen ones on the website and showed them to me. I pondered for a day as also saw they were in a powder blue colour. Anyway I ordered and my shoes arrived within a week. Very impressed and excited. Thanks for the great service.”

“Cameron is very polite, helpful, knowledgeable and kind person . Highly recommend his store”

“Highly recommend. Mike was great, helped me into a proper pair of runners and was happy to explain the differences between the others I tried on. They do coffee and community out of the same shop too, top marks.”

“I like this shop, there is a variety of good quality brands of shoes. There is always a good promotion. The staff is very friendly.”

“Went to Bay Shoes in Lower Hutt this morning......had not been there for years. The young man who served me had the most exceptional customer service !!! His knowledge was second to none and nothing was a problem. Didn't get his name but I will only shop there from now on...and I live in Upper Hutt......a true asset to the business !!!”

“Penelope was fantastic today. It was Sunday and busy but she took the time to assess my walking and give me really good options. She made me feel at ease and no question was silly to her. I walked in really nervous and walked out very happy with my Mizanos. Great work and thank you!”

“I went here twice. The first time was to fix my son’s black leather school sandals and it was job well done and my son was able to wear them until his feet became one size bigger . Today I went in to get an additional hole for my belt and it was done perfectly and he did it for free and O want to thank him through this review.”

“Athena shoes has a fantastic range of beautiful, comfortable and high quality footwear. Andreas and Vicki are incredibly helpful and knowledgeable. After trying on shoes, they were customised with a shoe editing machine to get the perfect fit. I highly recommend their fantastic shop to friends, family and everyone else!”

“Kind, helpful staff. Good shoes and reasonable prices. Never had shoe shopping for my weird wide feet be so painless.”

“These guys know their stuff! Really helpful and on the ball to help wherever they can. A bit more expensive than their competition (sometimes) but I'm more than happy to pay the difference due to their excellent service. They also have a great returns policy. Also the more you buy the greater discount you get, so consider that when comparing retailers. Went there to buy some football boots this time and very happy with the purchase after a lot of patience on their behalf trying on many different options. Please support our local, high quality traders like Shoe Clinic! Definitely recommend.”

“If you want to know about fish and darts I highly recommend to go and see this guy. I am not sure with his name David or but genuinely good fellow and knows his stuff..”

“Best shoe shop in Auckland - no doubt. Great prices, great service.”

“Emil was incredibly helpful and patient, he knows the products well and his excellent customer service shone from the minute we entered the shop. He was excellent at sizing and producing shoes for my mum who is in her 80s. Qoobue was also lovely during purchase transaction. Such a good experience, super helpful and really lovely - highly recommend visiting this well stocked and organised shop - especially for the outstanding customer service!”

“Love Willow shoes and thanks Trudy for your patience and great customer service. Shop looked amazing.”

“Top notch service with a real personal warmth, even though I ordered online. Thank you so much, delighted with my purchase and lovely note”

“Great selection, including lots of 'smart casual' (nicer than sneakers but not overly dressy), which nobody else in Christchurch seems to stock any more. Really friendly service, guy was helpful but gives you enough space. I don't usually write reviews but Mikko impressed me and I'll definitely go back.”

“Fantastic customer service. Extremely helpful. Happy to support an awesome local business.”

“Robbie and Stacey have been supplying my running shoes and gear for 15 years, they alway get it right and they ship it and pack it to me, they are as good online as they are in store - I’d recommend them very highly.”

“These guys are amazing, they take the time to work out what's best for you. When the first pair I got over corrected my running, I went back and they immediately suggested another shoe and replaced them. Love the new shoes. Just so helpful and nice, won't buy running shoes from anywhere else.”

“Such a great shopping experience today, thank you! New outfit plus lovely reassuring banter with other customer in store and lovely staff member (sorry I don’t have her name!).”

“Great customer service from Mr Manager at the Wellington store. He was great & made us feel valued. Talked about WOW & how busy they have been over this time & was thankful for our custom. Thank you”

“My wife and I recently visited Shoe Science Mount Eden and had an amazing experience thanks to Ben! He was incredibly helpful, knowledgeable and patient throughout the entire process. Ben took the time to understand my needs and provided excellent recommendations, ensuring I found the perfect pair of shoes. His expertise and friendly demeanor made the shopping experience enjoyable and stress-free. I highly recommend Shoe Science, especially if you're lucky enough to be assisted by Ben. Thank you for the great service!”

“Excellent selection ofmens shoes, the bestin Auckland.”

“Awesome service. Thank you. Very friendly and responsive. Urgent order packed and shipped within a few minutes. 100% recommend:)”

“My husband and our 3 children visited your store today. Once we had made contact with the male and female staff members they were very helpful. The store was clean and tidy. We were super pleased with our purchases. Thank you Platypus we will be back again to get our kids feet sorted with school shoes!”

“I RECENTLY PURCHASED A PAIR OF NEW BALANCE SHOES AND HAD A VERY PROFESIONAL FITTING FROM KAHU WHO WAS RECCOMENDED BY MY PODIATRIST. KAHU WAS VERY PROFESSIIONAL AND PASIONATE ABOUT GETTING ME INTO THE RIGHT SHOE, A NO PRESSURE SALES PERSON.”

“Great shop, friendly staff. Just love Merrell products. Today it was the Hydro Moc's, Perfect. Saw a nice shell thats just come in on the way out. Will have to go back and get that as well.”