Furniture in New Zealand

“I found Kitchens 2 Go were very professional to work with from the start right up to the install. Our installer was extremely helpful, efficient and had a good sense of humour. I would thoroughly recommend Kitchens 2 Go to others. My pantry not only looks good and it works very well for us. Babu & Luxmi”

“We loved the sofa and coffee table from BoConcept. Recently had a small issue with the parts. Ben was a great professional to deal with. Communication and service were top class among quite a few furniture dealers we had experience with. Highly recommended!”

“I had a great experience with Scott at Beds r Us in New Lynn. He was extremely accommodating and helpful and even managed to give me a few laughs while I was buying my bed. I would highly recommend this store if you are looking for personal, hands on advice and service. Old school in all the best ways.”

“I’ve been dealing with Appliance Outlet, and my experience has been nothing short of excellent. The team is incredibly helpful, friendly, and always quick to respond to any queries I had. They went above and beyond to ensure I got the best deal possible. The customer service is outstanding, and the entire process was smooth and hassle-free. I would highly recommend Appliance Outlet to anyone looking for quality products at great prices. A truly reliable and trustworthy team!”

“Brought a new queen bed, and I had to change my base from a whole base to a split base due to limit space in our staircase. It was an easy process to do the exchange. Great friendly service in store, delivery was abit slow but got there in the end. Bed is great and very comfortable, good quality sleep with this product.”

“A final progress comment for this project. My kitchen is now fully completed! Although it's still small, but it's cosy bright and modern. I am very satisfied. I believe Kitchen Studio has done their best for my kitchen, they have magically transitioned it from an old style to a modern and half open plan completely new look! I would like to say a big thank you to the Kitchen Studio Northshore Director Paul Collins. He followed my case by himself, visited the site several times. He is an excellent leader and a quick decision maker. From my experience that in his business he definetly put customer first as well as providing the highest quality of the design and products. I also would like to say thank you for my designer Nisa. She is very patient person. She provided me 3 options of the design and modified all the details to fit my need. I have just experienced from an unhappy customer to a super satisfied customer. This could only happen in the Kitchen Studio Northshore. No wonder it is the most trusted brand in NZ! I would strongly recommend Kitchen Studio North Shore to my friends, family and clients. _______________________________________________________________________ A quick update with the progress. After I posted a comment on 30/06/2020. The director of the Kitchen Studio Northshore Paul straight away sent me emails, messages and gave me phone calls. He met me on site the next day morning. I was very impressed with his efficient. Paul was very patient. He listened my story and proposed a few solutions straight away. The next day, he followed up my case and insisted to come over again next week to make sure things are under the right direction. Very good customer service and excellent leadership. So far I am satisfied with the solution. I rate 3 stars for now and we will see how it goes when everything is fully finished. Posted on 30/06/2020 Super disappointed with the schedule. Fully paid the fees on time. Started the job on 5/05/2020, but I was told today that I still have to wait till 22/07/2020 to get my splash back glass installed. They haven't even measured it yet. All these days my kitchen is just sealed and pending there. Not acceptable and it is misleading to me. Especially at the begining I was told by the designer that I am not able to use the kitchen for only 1 week, but now it has been over a month. My builder told me that the entire house renovation is gonna finish this week. However, my kitchen is still on the way. Electrician is not able to install the switch and connect all the appliances till the splash back glass is installed. Gave them a call, I was trying to ask them to speed it up and solve the problem. The explanation from the manager was: bench is not installed yet, it takes time. Only bench is installed then they can measure the splash glass. My debate is, you contracted with the builder to install my kitchen, it is your responsibilities to follow up the whole schedule and delivery the services. Never over promise anything. I told the manager that I am not going to recommend kitchen studio to my friends and family. I was questioned back from him: so what other brands can you recommend? Ummm, arrogant. I am trying to be nice to hide all these names. I hope it is only just me had a bad experience. The others have better experiences from the kitchen studio.”

“I have decided to write this review as the service I received from this company was outstanding and exceeded my expectations. I had previously supported another carpet cleaning business for numerous years and decided to try AA Carpet Cleaning. This business has a winning forumula, "Their people combined with superior cleaning equipment, knowledge and expertise and genuine desire to service their customer in the best possible way. Matthew took my service call and arranged a prompt cleaning service with his top technician under 24 hrs to meet my request. Jonathon represented AA carpet cleaning as their technician. He was on time, courteous and very respectful of our property and belongings. He was genuinely interested to find out what problematic stains we may have and explained the process he would use. He worked efficiently and was very thorough with the cleaning process. Johnathon operates at a level beyond a typical employee with his high standard of professionalism. AA Carpet cleaning operate at a 5 star level with the owner co-ordinating the cleaning jobs you know you are in good hands. You will be impressed with their service. It is second to none. I am delighted to know there is a great service I can use and will support from now and in the future.”

“Me and my wife finally re-did our kitchen for our family home a couple of years ago. 2 Years on, the kitchen is still in brilliant condition, functioning great and surviving two wild children (touch wood). I understand customer experience from my line of work, and every step of the Kitchen Mania experience has had that in mind. From the initial engagement they were clear at helping steer us through the journey, providing advice and consultation every step of the way. The delivery of the kitchen was SUPER quick, super professional in their comms and where there was a need for a minor tweak a week later, they came out promptly, sorted it with no dramas. Couldn't get a better experience and when you've got a big change with lots of moving parts for the home, you want a group of people that can manage this professionally and with excellence.”

“Chris (and James) provided some of the best customer service I think I've ever received from a supplier. So friendly, nothing was too much trouble, very prompt in their correspondence (including quotes and invoices), plus they dispatched and shipped my products to site so quickly I couldn't believe it. In Residence will always be my first point of call when specifying any bathroom products or hardware for clients. A pleasure to deal with and we absolutely love all our Perrin & Rowe tapware. Thank you!”

“We are very happy with the result in our kitchen delivered by Great Surfaces. The team were excellent to deal with and our expectations were exceeded. Highly recommend!”

“Ordered an outdoor shower from ABI Interiors on the recommendation of our plumber. Unfortunately he/we miscalculated the height of our eaves and it wouldn't fit under. ABI customer service was EXCELLENT, with a full credit arranged on return of the product to their warehouse in original order and packaging. Good communications throughout. Would buy from ABI again with confidence. Many thanks. Rob”

“Best customer service experienced in years. Richard was fantastic and so was Cary (sorry if name incorrect). Brought a mattress and now have gone back for me. Very happy with the service :)”

“Cutshop designed and cut the storage box for the front of our made-in-christchurch electric cargo bike. Came out real nice, thanks team!”

“Brooke and the team were great to deal with. Our site visit, design and kitchen build all happened at great speed. Easy communication and switched on install team meant the kitchen was in and finished in no time. We now have a super functional and on trend kitchen which we are very pleased with. Thanks Team!”

“I don't write reviews but... We had a kitchen installed by Creative Kitchens over 10 years ago, and after a flood needed a lot of repairs. The organisation, workmanship, attention to detail and professionalism were second to none.”

“Bought hiking backpack on a Monday night and arrived Wednesday afternoon. Delivered from Auckland to Kaitaia, Northland (rural area). Super fast delivery, reliable, good deal for a high quality brand, and was packed really nicely. Will buy again and highly recommended! Very happy with the service.”

“Friendly and helpful service. The staff who have helped me with my sofa seem as enthusiastic about colour and fabric as I am, which makes me feel like they care about the furniture and fabrics that they sell.”

“Exceptional craftsmanship, superb customer service throughout the entire process. Absolutely delighted with the results-complete transformation of two couches in desperate need of some love. Can’t recommend Living Room highly enough”

“A very big thank you to the Cranfields team. Such excellent customer service – at a level that seems to rarely exist these days: warm, prompt, and informative. Their comms and delivery certainly exceeded our expectations. And the products are second to none. This is a one stop shop for select and luxury items for everyday enjoyment.”

“We have upgraded our mattresses at home from this store (4 in total). Recently the last one, a queen size mattress. Quality, price, and service from Seema is exceptional and the best. We highly recommend this store for your bedding needs.”

“Cherry Tree has been a huge money saver for us. We highly recommend it to all of our friends, especially those with young children. We easily get our 'fee' back each year just from the money saved in buying nappies! All of the other savings are just a bonus!!! The people who work there are very helpful and the owner, Simon, really makes you feel like you're at home! We have been members for 7 years and will keep going for as long as they are around!!!”

“Both Sakun and Vikas are very helpful and offer competitive price.”

“Great customer service. Friendly and so helpful. New floor looks great. Make sure you talk to the team here for your flooring needs.”

“We absolutely adore our new kitchen and couldn't be more thrilled with the outcome! The entire process, from start to completion, was incredibly smooth. The kitchen designer impressed us with innovative ideas, introducing both creative design concepts and material suggestions we hadn't considered. Their patience and understanding in accommodating our multiple change requests were truly commendable. The final result exceeded our expectations, and if we ever require another kitchen in the future, we know exactly where to turn! Highly recommended!”

“Very impressive. Unique range. Very helpful assistant.”

“Thanks to Mark and the team for superb customer service. We appreciate your recommendations and flexibility with our timeframe, friendly service and the quality of your product!”

“Really friendly and helpful service to find what I was looking for.”

“Andrew was very helpful when ordering my product requirements. Scarlett was also great when I picked up the items. Keep up the good work. As a side note: You designed and installed our kitchen with Mike Greer Homes 2 years ago. We love it. You captured our vision perfectly. 10/10”

“Lovely shop the most helpful staff beautiful materials, gifts and lampshades. They also make lampshades and cushions with the materials you can choose. A great find - will be back again.”

“I'd been thinking about purchasing a soy/nut milker for a while and was very pleased when I discovered that Carrie that them for sale. I had a couple of questions about the make and model she was selling and she responded the questions very promptly. I went ahead with the purchase and was very happy with the Soyabella was delivered to my home on the South Island within 3 days of payment being received. I'm really looking forward to using this very handy machine.”