Bank credit union in New Zealand

“The people at the welcome desk were so very helpful and kind. Shout out to Paula Power who was a superstar and got my account opened in less than an hour! Fantastic service all round.”

“Staff are friendly and helpful and know your name.”

“Many thanks to Trent and Selina who were so helpful at the Chartwell branch today and yesterday and today. A very good branch - no long queues and cheerful and professional advice.0 Qcuþx xx a”

“Very helpful ar all times awesome ladies.”

“Great service very helpful when asked for advise on some medical treatments”

“Was so lucky to get helped today by the beautiful Kataraina, she is an absolute asset to your team and easily the best BNZ staff member I've encounted!”

“I had a great experience setting up a bank account for my son, thanks to the excellent service from one of the staff members. She was thorough, friendly, and patient throughout the entire process. She took the time to explain everything clearly, making it easy for my son to understand. Her professionalism and approachable manner made the experience smooth and stress-free. Thank you for such great service Rinay Wilson of Rolleston branch !”

“All banks in new Zealand are great . Bnz is good service and has atm all over the country.”

“Had a great experience here! Andrea was super friendly and helpful.”

“Excellent branch. The two women who welcomed me were extremely welcoming and patient with my English. I know opening a bank account is stressful and difficult for some people in NZ, but thanks to her everything went wonderfully.”

“Excellent communication with very fast service recommended to all”

“We recently had the pleasure of opening personal accounts and a joint account at BNZ Hamilton branch with the assistance of Ms. Sezi. From the moment we met her, she impressed us with her professionalism, patience, and exceptional customer service. Ms. Sezi took the time to guide us through the entire process, explaining every detail clearly and ensuring we fully understood everything. Her kindness and willingness to help went above and beyond our expectations. She truly made the experience seamless and stress-free. We are incredibly grateful for her support and cannot thank her enough for her professionalism and dedication. If you're looking for someone who will take the time to teach you A to Z, Ms. Sezi is the one to meet. Highly recommend her and the BNZ Hamilton branch for outstanding service! Thank you again, Ms. Sezi!”

“Many thanks to the staff in the Hornby branch with much appreciation in particular, to Hunter. With much patience, respect and assistance to my elderly mother with ongoing continued support. Nothing was in the "too hard" basket. Hunter is an asset to the team & we wish him all the best for his future & sincerest thanks for his help.”

“I have been into the bank twice in the past 2 weeks and have dealt with Jess who was wonderful. She was so helpful and friendly, it was great to get such awesome service.”

“Professional and friendly staff from the lady manning the inquiry desk to the lady who helped me verify details for a bank account opening. Even though it was busy, I could see they made it a point to make everyone feel they were being attended to.”

“Today we went for a withdrawal in Westcity Bnz and one staff i think named Rizwana approaches us and she gave us alot of information about getting our car insurance and also helped with opening our cards for overseas travel as my husband was travelling the next day. Very friendly and great attitude, appreciate the kind support provided to us.”

“I am very happy that I decided to open my account at ANZ Botany. The staff, who assisted me, was very friendly - thought me everything I need to know, answered all my questions, and gave me a card immediately. As a new student here in NZ, I felt at peace and secured. Thank you ANZ BOTANY.”

“Very helpful and patient staff mainly the lovely man from Delhi A. And also Vishnu from Hyderabad. Both very pleasant and easy to deal with”

“BNZ were so respectful, helpful, kind & understanding. Each person at BNZ that my Mum & I spoke with was consistently kind & effective in getting Mums finances in order, as she was dying. It was very important that all her finances were in order, & they were very respectful of that goal, & were efficient.”

“Anne was extremely helpful and assisted me with an international transaction. She handled everything efficiently and with such a friendly attitude. Truly amazing service!”

“The Managers and the staff in this branch are doing their best to help us as their clients. I give them the 5 stars. While the banking system in NZ needs a big improvement to catch up with the rest of the world, I don't know who is responsible for this but I only give them 3 stars”