📍 126 Hastings Street, Napier South, Napier
📍 Address: 126 Hastings Street, Napier South, Napier 4110, New Zealand
📞 Phone: +64 800 275 269
🌐 Website: bnz.co.nz
I was have bank account with bnz years ago now but my account was and account card was stolen from me but all my money was saved be moved to other account in Australian bank account with St George bank
Amazing experience here had some trouble with my cards popped in while out of town and the staff were exceptionally friendly and went the extra mile to sort me out.
Terrible customer service. Loyal business customer for many many years! I stood waiting 30mis at the teller counter to be served. I understood they were busy and like everyone else, understaffed and i had no problem waiting. I watched in disbelief as the staff finished up with the customer they were dealing with then moved straight on to someone who had just walked in the door! Absolute waste of my time! Your staff need better training in face to face customer service, or is that what you ware trying to get rid of!!
Teller very helpful
What kind of retail establishment closes down for lunch? Especially a bank where people take their lunch break to go do business. Shocking. Other than needing any help in person the bank itself and it’s app is pretty great. Would be 5 stars if they didn’t close for lunch. Maybe try alternating lunch times for your staff or take a late lunch like all other retail shops.
Staff are friendly and helpful and know your name.
Staff are friendly and helpful and know your name.
BNZ Napier is located at 126 Hastings Street, Napier South, Napier 4110, New Zealand
You can contact BNZ Napier at +64 800 275 269
You can find directions to BNZ Napier by following this map link
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