📍 98 George Street, Central Dunedin, Dunedin
📍 Address: 98 George Street, Central Dunedin, Dunedin 9016, New Zealand
📞 Phone: +64 800 275 269
🌐 Website: bnz.co.nz
BNZ were so respectful, helpful, kind & understanding. Each person at BNZ that my Mum & I spoke with was consistently kind & effective in getting Mums finances in order, as she was dying. It was very important that all her finances were in order, & they were very respectful of that goal, & were efficient.
Please do not go to this bank. I have never ever wrote a complaint in my life but this amazing bank succeeded me. Writing a full complaint to both this branch and the head office as this place is just a joke.
Absolute Garbage service. Zero professionals working. Switch to other banks honestly. Terrible customer service.
Simply ridiculous. 2 staff, 10 empty rooms and desks where staff could be working. Line is literally out the door. Absolute disaster.
Poor service. The staff I was enquiring to open a joint account doesn't know how to be respectful and handle her customers. I strongly advise for anyone to go to any other branch or bank.
Often only 1 staff member on, que to the door. My little sister and I have a joint account for family holidays and we were told we can't withdraw cash from it anymore in branch, we now have to set up business banking and transfer funds to another account and withdraw cash that way... have tried setting it up but we don't have a printer... bnz used to be so innovative, user friendly and welcoming....what happened?
Our mistake we opened a bank account in the busiest bank of the world. Their online service team is nothing but ducks that quack and tell you a reason why something can’t be done. I have been mucked around for 4 weeks now to add a signatory on a business account. This includes several phone calls and visit to the bank itself. Today my call lasted 2 hours 9 minutes and 26 seconds. Still no promises were made other than making promises! BNZ you should be appalled for such a disgusting customer service and blaming all on Covid
Only 1 person working behind a desk, while two members of staff stand around in the middle of the store doing nothing, twiddling their thumbs. Not sure why they weren’t also placed behind a desk so they could help waiting customers. Not good enough waiting 20 minutes to be served when you are the only other customer in the store, and there are at least 5 members of staff working.
BNZ Dunedin Central is located at 98 George Street, Central Dunedin, Dunedin 9016, New Zealand
You can contact BNZ Dunedin Central at +64 800 275 269
You can find directions to BNZ Dunedin Central by following this map link
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