Convenience store in Napier

“Good for things u need asap and lotto. Lovely family running it”

“Excellent service, Quick and efficient. Staff very friendly. 10 /10.”

“We wanted a clamshell opening backpack to use for carry-on luggage, Garrett talked us through the features of the pack. The price was more than we intended to pay having seen similar in a competitors store online. We then went to the competitors store intending to purchase the pack but the staff ignored us (we were the only ones in the store and it was pretty obvious we were intending to buy since we'd pulled several packs from the shelves). We went back to Garrett and bought from him - why? Cos he acknowledged us, talked freely with us to assess our needs and showed us our choices all with a smile on his face. Customer Service definitely sells!”

“Found them to have gd products Kitset ones realy gd,gd finnish and componatry on them. Excellant service, wonderful staff and management to deal with Alway a smlle at checkout Any querys they are only to happy to help to sort”

“Excellent cafe , Great coffee ☕️ friendly cheerful staff, easy parking , nice food & variety, outdoor seating & tables , fruit & veges , eggs & lollies”

“Excellent service and prompt servicing. Highly recommended .”

“Great place to shop. Superb staff. Well stocked. Most times have what I am looking for. Fab gift ideas/novelties.”

“Firstly when we entered the store we were warmly greeted by Jade. Jade continued to show excellent customer service when I explained why I needed a specific pillow, Jade listened and directed me to the correct pillow. Thank you Jade”

“Cannot recommend this place enough! Gardenia (online manager), Dylan and the Napier staff were super helpful, friendly and awesome to deal with. Thanks again guys, you made something that seemed so difficult for everywhere else to source (including the manufacturer) so easy!”

“I have been with Vet Services for over 10 years now, and I honestly couldn’t ask for a better team to care for our animals. They are always professional, efficient, and compassionate, and I trust them completely with all of our pets. When I lost my dog last year, the support they gave me and my family went above and beyond anything I expected. They showed such kindness and understanding during an incredibly difficult time, and I will always be grateful for the way they cared for both us and our beloved dog. The team at Vet Services Napier genuinely care about their clients and their animals, and it truly shows in everything they do. I could not recommend them more highly.”

“Good staff, good service & good prices”

“Quality products and great service. Very happy with my suite. Ken was so helpful! Highly recommended.”

“Exceptional customer service from Claire. Very knowledgeable and efficient, helped me pick the perfect product I was looking for. I will definitely be coming back to this store.”

“Had to have some emergency repairs, they fixed it almost immediately, and went above and beyond to keep myself and my vehicle safe. Blew me away. Have always had a wonderful experience with Napier Auto Super Shoppe. Lovely friendly staff also, and beautiful Doris the Turtle :) many many thanks guys, I appreciate what you've done, beyond words. Many blessings to you.”

“Amazing service. The girl working there was very helpful and nice. Excellent customer service.”

“Never had an issue here. Good selection of products. I only buy masks for work here and occasionally lollies. Reasonably priced products. Staff are friendly.”

“We shop here a lot. Love the range of items at this supermarket. Staff are friendly and store is easy to navigate”

“I recently had to replace a door handle unit that was 15 hyears old. Others I approached told me that they didn't stock it and that was as far as they would go. When I went to Placemakes, they did some researcxh for me and found that it was still being manufactured and could be ordered. TYnhey ordered it for me, it arrived in two working days, and it fitted perfectly. Polite and obliging staff. It will be my first port of call next time I am looking for hardware.”

“The barista greets me with a smile, remembers my order, and makes the most delicious coffee. It’s more than just great coffee — it’s the kindness and warmth that make this place so special.”

“Great service.. Nice guys.. Great prices”

“There be steal deals, Lower prices then other bottle stores, and with the mates club you can knock a few dollars off most prices!”

“Karamu road store didnt have what I was after o the guy at the counter was really helpful and called Stortford store to see if they had it in stock. Very helpful staff.”

“Wow what a fantastic experience after the horrendous one we had earlier today in the Napier store! Trish could not have been more helpful, she went the extra mile phoning 3 stores trying to source the shoes I was after. Trish please go to Napier store & teach the staff about customer service & friendliness. Thank you.”

“Wonderful cafe, staff are friendly and attentive, cosy deco, relaxing environment, good to have coffee or a feed to catch up with family and friends. The food is wonderful, nicely presented, quality is great, I had the eggs benedict which was fresh and tasty. The hotcake stack was also superb, and the power brekky on point. An all round great cafe. Highly recommended.”

“Awesome staff there. Always make you feel welcome.Always remember your name. Love it”

“What seems to be your standard bakery is easily one of hawkesbay best pie stops had a beautiful steak and mushroom cheese pie great pastry and good gravy all for $5 which is the most unbelievable part will definitely be comming back here again”

“Shopping experience was great! Got the shoes I wanted with the great help from a staff member. Very comfy... Very good!!!”

“I am a regular of your store who also visited on the eve of lockdown. As usual your staff were friendly, courteous and encouraging of the lovely feeling of camaraderie that existed among shoppers. You have wonderful staff, thank you”