Store in Wellington

“Really friendly team with service that felt above and beyond.”

“You can find different taste of ice-cream here, more than 20 flavor. I have mascapone and black doris plum (even it rain:) very yummy.”

“Got my car serviced here, super happy with it. Arjun sorted everything, explained stuff clearly and gave a good deal for alignment + service. Really friendly and helpful, good detailed advice. Appreciate the service, would recommend to anyone.”

“Great pricing, good products and easy to find what I was looking for”

“Great customer service always respectful friendly and helpful.”

“The breakfast resembled a classic English breakfast, and the mocha had no sugar residue, which was great. The host was lovely too. Overall, it was a perfect 10 out of 10 experience.And he was wearing a football shirt, so more, better”

“Love this place the staff are really friendly, great bespoke range of product across spirits, wine and beers. Nice local craft beer range too. The staff really care about the product too and are interested. Can't recommend it enough”

“Nice selection of Hemp clothes, crystals, salt lamps & knick-knacks.”

“Friendly guys at the shop and good price to repair puncture. Life savers! Would highly recommend to others. They did it so quickly too much appreciated”

“Wonderful polite telephone manner when I rang this morning & spoke to Janette . Great service 100% .Thank you Peggy Wood”

“These guys are the best! Have had to use them a few times and they have always provided same day service! Professional and great pricing. Thanks again”

“Great Staff very friendly and good prices”

“Staff are friendly & helpful. Went in for new windscreen wiper blades. They helped find the right type straight away and fitted them to the car. Very happy with the service and the result!!”

“Friendliest staff around. Always a pleasure visiting this place”

“Wonderful staff, great selection of everything you need... Recently moved to the area and popped in for a browse. Staff could not have been nicer or more helpful. Had 2 great conversations, enlightened on the stock and what's happening in the local scene. Walked out with restaurant recommendations, a bunch of snacks and a plethora of drinks. Superb”

“I had a problem with some boots purchased in February. I took them into the Willis Street store and had world class service from Jordan and Sarah. Thanks team! Really appreciate your work.”

“Outstanding. Took my car in with no notice looking to bug a replacement. They fixed it instead, saving me money. The whole thing took just 20 minutes and the manager and staff couldn't have been more friendly and helpful.”

“We were served by the shop manager who was very friendly and knowledgeable about the boots and handles we bought. They had both that we wanted in the correct size.”

“I can't speak highly enough of the team at Unichem Marsden Village Pharmacy. Carmen and Sharyn know you personally, are always friendly and super helpful, even when they have such a heavy workload. Really appreciate all of your wonderful work!”

“Tim was great! He is knowledgable about this trade and is customer focused. Some are just after the sale, but Tim will suggest the best one for you. He will think about everything from purchase to delivery (if it fits the turns in your house) down to installation. He even offers smart suggestions in keeping your items top quality!”

“Nice variety. Reasonably priced. Great service.”

“I have been dealing with Jo ex Palmerston North and now on the Kapiti coast. Jo is the most amazing lady , she is the definition of what customer service should be. Jo has been completely open , she is prompt , professional and above all she goes out of her way to get you what you need. I have not found her equal in many years , she is a refreshing surprise in the world of consumerism a window back to what we expect customer service to be. Jo communicates clearly and in a very timely manner . We can't thank her enough for her diligence , professionalism and care. If you're buying Kitchen goods on the Kapiti coast make sure you go and see this lady. Thanks again Jo for your help and expertise. Andy.”

“Wanted to spend a bit of money today & thought I would treat myself. Could already see there had been a bit of a rush and the person working was a tad rushed but she was so so lovely & helpful in grabbing different sizes plus the general chit chat was great , I think the person who served me was called Stella but yeah was super happy & will be back as per usual as it’s one of my fav stores ☺️”

“Easy parking and big aisles. The garden section is great with nice healthy plants and big variety”

“Really impressed with the service provided by the kitchen/laundry department. The Häfele flat pack cupboards and drawer units, and the Elfa shelving system turned our laundry from drab to fab. Now it's an awesome space with marvelleous storage!”

“Very helpful young guy at tye counter. He pointed me to what I needed. All good”

“We love the cafe in this Mitre 10. Their fries are much better than all other Columbus Coffee in town. Apart from the cafe, we look for interesting plants there as well. It never let us down.”

“5 star review for the lovely young Pasifika woman (apologies I didn't catch her name but wanted to make sure she was identified) who assisted me on the 25th of June around approx 5/6pm with my dehumidifier. I brought in my dehumidifier (almost at 2 years old) due to electrical faults and concerns, wanting to check my warranty and if I could get some help. Initially I was assisted by an older lady who misunderstood my request thinking I was after a return/refund, after I had specifically asked for some help with my machine that had sparked when I plugged in & was wanting to know if it was still under warrant and/or if someone could help fix it. She then proceeded to tell me I needed a receipt even after I showed my online contact with Mitre 10 noting the staff could call the shipping store upon arrival to assist and get the receipt details as it was an online order, but she told me to ring the store myself. As I went outside to grab the machine from my car & brought it back in with my daughter, I hear the woman telling the young lady I was after a refund/return which was in fact untrue, I quickly corrected her and this is where the young lady came in and helped me out. As I purchased online there was no physical copy but she was super helpful as I showed her the email contact with Mitre 10 & online details i could provide, The young lady got the initial staff member to call up the shipping store and was just super helpful and sorted it out fast and efficient. Great customer service, attentive, listened to what I needed and I was able to get a replacement as I was still within my 2 year warranty. The difference in service was visible & I think shes a great example of perfect customer service. Thank you very much to this young lady- approachable, super helpful and super happy with the outcome.”