Shoe stores in New Zealand

“Highly recommend. Mike was great, helped me into a proper pair of runners and was happy to explain the differences between the others I tried on. They do coffee and community out of the same shop too, top marks.”

“Penelope was fantastic today. It was Sunday and busy but she took the time to assess my walking and give me really good options. She made me feel at ease and no question was silly to her. I walked in really nervous and walked out very happy with my Mizanos. Great work and thank you!”

“Awesome service from TJ, really great patience to explain the mechanics and pros/cons of a variety of different shoes! Will definitely go back for my next pair!”

“Went to Bay Shoes in Lower Hutt this morning......had not been there for years. The young man who served me had the most exceptional customer service !!! His knowledge was second to none and nothing was a problem. Didn't get his name but I will only shop there from now on...and I live in Upper Hutt......a true asset to the business !!!”

“Cameron is very polite, helpful, knowledgeable and kind person . Highly recommend his store”

“These guys know their stuff! Really helpful and on the ball to help wherever they can. A bit more expensive than their competition (sometimes) but I'm more than happy to pay the difference due to their excellent service. They also have a great returns policy. Also the more you buy the greater discount you get, so consider that when comparing retailers. Went there to buy some football boots this time and very happy with the purchase after a lot of patience on their behalf trying on many different options. Please support our local, high quality traders like Shoe Clinic! Definitely recommend.”

“Top notch service with a real personal warmth, even though I ordered online. Thank you so much, delighted with my purchase and lovely note”

“Best shoe shop in Auckland - no doubt. Great prices, great service.”

“Robbie and Stacey have been supplying my running shoes and gear for 15 years, they alway get it right and they ship it and pack it to me, they are as good online as they are in store - I’d recommend them very highly.”

“Love Willow shoes and thanks Trudy for your patience and great customer service. Shop looked amazing.”

“I RECENTLY PURCHASED A PAIR OF NEW BALANCE SHOES AND HAD A VERY PROFESIONAL FITTING FROM KAHU WHO WAS RECCOMENDED BY MY PODIATRIST. KAHU WAS VERY PROFESSIIONAL AND PASIONATE ABOUT GETTING ME INTO THE RIGHT SHOE, A NO PRESSURE SALES PERSON.”

“My wife and I recently visited Shoe Science Mount Eden and had an amazing experience thanks to Ben! He was incredibly helpful, knowledgeable and patient throughout the entire process. Ben took the time to understand my needs and provided excellent recommendations, ensuring I found the perfect pair of shoes. His expertise and friendly demeanor made the shopping experience enjoyable and stress-free. I highly recommend Shoe Science, especially if you're lucky enough to be assisted by Ben. Thank you for the great service!”

“Great customer service from Mr Manager at the Wellington store. He was great & made us feel valued. Talked about WOW & how busy they have been over this time & was thankful for our custom. Thank you”

“These guys are amazing, they take the time to work out what's best for you. When the first pair I got over corrected my running, I went back and they immediately suggested another shoe and replaced them. Love the new shoes. Just so helpful and nice, won't buy running shoes from anywhere else.”

“My husband and our 3 children visited your store today. Once we had made contact with the male and female staff members they were very helpful. The store was clean and tidy. We were super pleased with our purchases. Thank you Platypus we will be back again to get our kids feet sorted with school shoes!”

“I recently bought a pair of white chucks and the whole experience was smooth and easy. The size guide was accurate, the delivery was quick, and the shoes looked exactly like the photos. They’re comfortable and well-made. I’d definitely recommend buying from this seller if you’re looking for reliable online shoe shopping”

“Had a great experience buying running shoes for my son. Served by Portia who was very knowledgeable on advising the right shoe specifications for his videoed running style. She was very engaging and helpful.”

“Walked into the store as a customer, and found myself struggling to find the shoe that’s perfect for me to play a new sport. Until I was served by Keeley! She helped me find the perfect shoes that fit my needs and asks me questions that really helped her understand what I was looking for! Overall she is an excellent worker and I will be coming back again another day!”

“Huge range of quality shoes at great prices with friendly staff. Try on to your heart's content with no sales staff hassling you. How shoe shopping should always be.”

“Incredible service! Unfortunately I didn't catch the name of the lady who served me but she was super helpful in recommending products that would be useful to me. She did me a great deal on a pair of shoes and threw in a few freebies which was a nice touch. The store has a wide range of footwear for all your sporting needs. I've been a customer of the store since I was a youth, and always got a 'kick' out of seeing Shaquille O'Neal's basketball shoe on the counter (I don't know if it's still there, but it's massive) Service like this definitely keeps me coming back!”

“I would like to give a very big thank you to James and his family for locating the arcopeico shoes I had not been able to find. He was friendly and kind and went out of his way to help me. Thank you I received my shoe today and they are perfect. Regards Elizabeth franich”

“We visited Blackwell's in 2010 on our first trip to NZ. They have a great range & friendly service. It is great to drop in & buy a memento and then visit the cafe for cake. Pleased to see it going so well after being damaged by the earthquake years ago. We always visit Blackwell's when in the South Island”

“Update 2025. Have just been in to get shoes for my daughter's, extremely helpful staff. Thank you Great prices, great service”

“Heaps of little gems here and very reasonable pricing. Staff and volunteers are lovely. The store is always well stocked.”

“Highly recommend this store, I went in knew what I wanted from online browsing. The retail person came out to help me super helpful, knew what he was doing and saying. Really valued the experience! I would 100% go back. I’m so happy with my shoes and the service.”

“Great repair job of favorite double side zip ankle boots - whole sole reno, excellent job. Reparti included. Thanks, Sander, now i know you're not Sal, are a good bloke!! WIll be back.”

“Absolutely LOVE my shoes!!! I have the Lizzy heels and Ky sandal heels. The quality is next level and definitely worth the price. Beautiful soft leather straps too”

“I went here twice. The first time was to fix my son’s black leather school sandals and it was job well done and my son was able to wear them until his feet became one size bigger . Today I went in to get an additional hole for my belt and it was done perfectly and he did it for free and O want to thank him through this review.”