Pet stores in New Zealand

“Shout out to the male staff member (sorry we didn’t get your name) on Sunday afternoon @ papamoa store. We needed a new tv remote after our doggies had destroyed the original. Thank you for guiding us to them & making sure we had the right one. Great customer service. Well done.”

“Great place for a shopping experience. Laid out well with no hindering isle stacks. Signage and ticketing is better with honest prices or discounts. The rewards card is alright in accumulated points but the basics like milk, bread, flour, eggs, sugar etc... should accumulate better points. Otherwise great teamwork.”

“Please ignore last review was a mistake, my partner and I have been coming to this store for years and Fenil’s smile and service will keep us coming back :)”

“An example of excellent customer retention, the value of good people, and a drive to "make things right". Oliver (assistant manager, Petoni) won me over after my absolutely terrible service at the Lower Hutt branch - almost forcing me to demand refunds for a Tawa desk I bought with a woman whom I struggled to communicate with and appeared to have the decision-making capability of a deer stuck in the headlights of an oncoming car, and identified as a manager named "Kalkatana". In frustration, I called their 0800 number and after me misidentifying the branch in my fluster (I am new to Wellington), was put in contact with Oliver Munn from Petoni (only a few weeks on the job) and their management team sorted out everything. He even delivered the desk to me. He was apologetic, courteous and has retained me as a "Warehouse Stationery" customer with his quick thinking and decisive action. I will be buying more from Petoni branch, never again from Lower Hutt until changes are made. Thanks, Oliver - and I assume the branch manager had some part in this too! Thanks!”

“Bought some Flea and Worm treatment for my small dog on the Wednesday afternoon and it arrived Thursday morning. Really awesome service. Will definitely be back. Thanks guys.”

“I tried the Cubita shampoo bar for my dry scalp, and I’m really impressed with the results! My scalp felt refreshed and nourished right after the first use, and the dryness improved noticeably. I love how gentle yet effective it is, leaving my hair healthy without any harshness. Definitely a great product that delivers what it promises. Highly recommended.”

“Daisy (5 months) had her first puppy groom at Scissor Hounds with Nico. Nico was gentle and kind with her and Daisy pup came out looking beautiful and much more comfortable. Thanks Nico. We look forward to seeing you again.”

“Just had my first order from this online store arrive today and I ordered it on Friday just before the weekend so very punctual delivery considering it came from outside Auckland and all products paid for arrived safely. Great value with the twin pack deals since I had previously bought them during sales at pet retailers and online at another site that had loyalty points I used but nothing beats getting reliable delivery with budget saving value. Thank you Co-Pilot Ai for finding this hidden gem. The testimonials also were reassuring but the 'action' in this case spoke just as loud as the 'words'. Will consider buying other items in future.”

“♿ wheelchair accessibility There are 2 entries There are steps to walk down into store Or a door with wheelchair accessibility Which is ground level entry next to the traffic lights The service especially the owner has been very helpful to my self and family at times sharing friendly advice or suggestions large sized store also a section for body builders or fitness people with supplements and advice.”

“Fast response and delivery (3 days to rural address - excellent). Emails kept me I formed of key events, right up to when it was delivered. These guys know what they are doing.”

“Amazing customer service & super knowledgeable! You can tell they really care about animals”

“Great products at a competitive price. Delivery is second to none and the team are very helpful, fun and friendly. Love the stick drawings and the personal notes.”

“Very friendly team, beach setup/decor with lots of plants. Very busy Cafe with relaxed atmosphere, lots of green plants, can tell the owner is into sustainability - reusable mugs for "have here" customers (looks like you choose your own mugs too), biocups made from plants not oil for takeaway coffee, and even the takeaway cup holders were made of milk cartons! The coconut Latte I had was very nice. Will definitely be back!”

“These guys really care about you and your pets. We take our dog and cat here, both have had surgery and they looked after them both during and after so well. They don't push for "add on" sales either as they are independent.”

“On Monday 22 September 2025, the team at the Animal Medical Centre worked for over 3 hours to remove LFC - liquid filling concrete - from the paws and other places of my cat Morgan La Fay. When Morgan got home and had recovered from sedation, she was completely back to normal. How Morgan came to walk through LFC is a long story which I will not recount. I do need to say 2 things, though, to make clear what a miracle the team achieved. The first is that, by the time I got her to the vet on Monday afternoon, the LFC had been on her paws and other places for 24 hours. She sounded like a ballet dancer en pointe when she walked around and kept hitting her ear with her back paw when trying to scratch it. The second is that Morgan is a cat with a very definite list of "nots" - do not walk towards me, do not pick me up, do not put me in a cage, do not leave me with strangers, do not touch my paws ... and on it goes. I knew she would have to be in a crush cage and I knew that even crush cages have their limits. The AMC team got all the hard-baked concrete off Morgan and left her with no ill-effects. That truly was a magnificent piece of work. I cannot speak highly enough of their ingenuity, patience, dedication, and veterinary knowledge and I am deeply grateful to them all. Thank you again to everyone who helped.”

“The team at Clive's are always super lovely and helpful, regardless of whether it's in person or over the phone. I am a massive fan of the online repeat prescription form and the collection and reminder texts that you send - so simple but makes a massive difference when you're always on the go! :)”

“I find their service simple and easy here for me and my family toward their staff kindness and welcoming approaching and tone of their voice, very appreciated Karam and his team . Your service we highly recommend to anyone like us who just trying to settle in this beautiful country. Thank you”

“Very big Thank You!! to Barb and Dave from warblers retreat for the perfect Eco Nature Registry style wedding. Absolutely amazing grounds with so much immersive nature surrounding you. The Canopy venue is truly beautiful, the perfect private setting with everything you need. Our guests were very impressed! Barb definitely made our wedding day as stress free as possible with all the help we needed to make our day perfect. we couldn’t be happier with using barbs celebrant services, The perfect celebrant for our day, Barb made us feel very comfortable and relaxed, allowing us to really enjoy our ceremony. Highly Recommended from newly weds Mr&Mrs Dawson.”

“This man is absolutely amazing- Chris has always been such a pleasure to deal with. So friendly and welcoming. The Waterloo community are lucky to have him.”

“Great & friendly management and staff with all the products you need.”

“First time I've used this pharmacy. Service was good and friendly. Will definitely use again.”

“Wonderful caring vets. My SPCA foster pup was severely taken ill and they not only saw us straight away they phoned to check on him each day. Professional vets and super customer service on front desk too. Can’t recommend them enough”

“I never thought I would appreciate a pharmacy enough to write a Google review but here I am! Ban and Mohamad are kind and diligent pharmacists who go above and beyond in caring for their customers. They have picked up on dangerous drug interactions missed by doctors when prescribing them, they are respectful of patient privacy when discussing medications around other customers, the vaccinations Mohamad gives are quick and painless, and they give excellent recommendations. I am always so impressed by how they always have ensure you’re well informed about what you’re being prescribed, even printing out information sheets and talking through complex dosages. They also have incredible integrity - they realised I had been charged full price for an item on discount so they contacted me a week later to let me know they were crediting my account. They provide service, attentiveness and care that you just can’t find at the big franchise pharmacies. I love supporting Coast Care Pharmacy and have had many friends switch to them after hearing me talk about them and subsequently join the loyal fan club.”

“I almost never write reviews, but the great service I've had here deserved an exception. The folks at Wellington Compounding Pharmacy have been consistently friendly, helpful, and accommodating, especially Edward. I'm sure to be a lifelong customer. Thanks you guys!”

“This was the nicest hotel from our holiday in NZ. From the moment we stepped in the door, service was excellent. Having a laundry machine in the room was a huge bonus to refresh our suitcase. Location was wonderful; we only walked a few minutes to get anywhere. Highly recommended hotel in Wellington!”

“Great kai for my dogs have been shopping here for years, will continue. One of the staff can be a bit abrupt and a know it all but I ignore her.”

“Beautiful product! I couldn't be happier with my pups new bed (he couldn't be happier either). Love that these are made locally and you can tell the quality is amazing! Super quick delivery too. Soooo happy I invested in a decent bed for my doggo, definitely worth every $”

“Fantastic service from vets Kat & Chris, along with the rest of the team! Everyone was consistently good from start to finish. They understood our urgent need and acted accordingly. Very pleasant and professional people to deal with. Highly recommend!”

“100% recommend! Patrick and Jacquie are awesome, very friendly, prompt with communication and have a great sense of humour! They made me feel very comfortable leaving my fur babies in their care. The cattery is awesome, lots of fun for cats to have. Very clean and tidy environment.”