Sports equipment store in Christchurch

“Probably the best customer service I've ever had. The owner and the staff that I talk to all live and breathe the sports they sell, so they know their stuff and most of the gear in house is what they like to ride, wear or use for maintenance, so you know you're in good hands. If you're new to the country, they can also point you in the right direction for waves or powder. They have good connections to their suppliers and really go all the way for their customers. I had trouble with my winter wetsuit and even though it fell out of warranty (by a few weeks), they were ready to help me out. Absolute legends!”

“Fantastic friendly professional service.”

“Graeme has all the credentials. Olympian and Commonwealth silver medalist. Great to learn from.”

“First time playing mini golf at McDuffs today. $35 for 2 adults and 1 preschooler. Grounds are well maintained, with the castle being the main feature. Had a good time! Highly recommend.”

“Great customer service, young lady was attentive and helpful but NOT stalky/pushy , which is great ! Went out of her way to see if what the golfer wanted was in another store also. Nice relaxed shopping environment , young man on the till who served us friendly and great to deal with. Your Managers should know , esp in the current retail environment out there, you were both a credit to your store !”

“After driving nearly 3hrs to Chch to buy 2 kayaks Peter was amazing. We were let down by another supplier just down the road..... should have gone to Peter first. 5 star service, knowledge and much better price. Children are thrilled as are we. Cheers Peter. Thoroughly professional. We will return.”

“Been with them a few months, but can see the dedication and hospitality provided by the staff here, all in all top tier service A++. Lucky enough to tag along to an award night they had for a challenge and you can see that this is more than a just a gym. They motivate everyone which was seen with some crazy results and it's like one big family. Doesn't get any better, like who even gifts an apple watch for winning. Show me a better gym. I'll wait.....”

“Always very helpful and friendly staff.”

“These guys care about their customers and go the extra mile. I’m buying all our family bikes here in future.. have a had a few repairs done there. Great people and so good to have that locally.”

“Absolutely Outstanding Service – Highly Recommend! I had such a fantastic experience at Evo Cycles Hornby! From the moment I walked in, the team was friendly, knowledgeable, and genuinely passionate about bikes. I brought in my bike for repair, and not only did they diagnose the issue quickly, but they also explained everything in a clear and honest way — no jargon, no upselling, just solid advice. The repair was completed ahead of schedule and my bike now rides smoother than it ever has before, it genuinely feels like new. They even gave it a quick clean and tune-up as a courtesy, which was such a nice touch. It’s rare these days to find service this good. The staff clearly care about what they do, and it shows in both the quality of their work and the way they treat their customers. I wouldn’t take my bike anywhere else now. Whether you’re a casual rider or a serious cyclist, I wholeheartedly recommend Evo Cycles Hornby — they’ve earned a loyal customer for life!”

“99 Bikes Northwood went above & beyond when it came to customer service & satisfaction. Vishal was very informative & helpful in choosing an eclectic bike to suit our needs, he was very patient with us ! In addition, manager Joe was very understanding regarding price difference & made sure we were happy. Thank you to the team at Northwood. Highly recommend.”

“Great service from the manager today. 1st person I asked about something just direct me to the jackets and said can pack them all up small!!!!! Then the manager came along and basically gave advice, suggestions, looked for jackets out the back. Excellent.”

“We were served by Austin after asking for knowledge about snowboarding as we are new. Austin was unbelievably helpful and understanding in showing us around the snowboards and teaching us what would work well for us. We couldn’t have gotten a better representative to serve us. Would 100% recommend this place to anyone looking at getting into sports or shopping for used gear. W Austin”

“Marcus supplied us with basic climbing gear. We arrived knowing nothing. He explained what we needed, supplied it, demonstrated how to set it up and how to use it. We left adequately kitted out and confident about how to use it. Brilliant. Thanks Marcus. Take a bow. We hope you get a raise.”

“i bought a couple of items the other week and Herrick one of your employees was fantastic he was super friendly and helpful when it came to finding the correct items for my type of hunting. was a top bloke and ill be back to see him for sure”

“Great prices for quality outdoor gear. Helpful staff”

“Great selection and excellent service. Shout out to Kaitlyn for helping me find a helmet and answering all my questions - thank you!”

“wow! so the customer service by the two lovely ladies working Saturday afternoon shift (Anne and Lyndal) was exceptional! friendly, informative, patient and ever so helpful!!! thank you ladies, you made my day :)”

“It's a really friendly New World it's a bit further than our local one but we worth the trip. Fresh meats, pies, pastries and great selection of fruit and veggies it also has ready made section that has a fantastic fresh bowl with rice, edamame and chicken.”

“Went in to purchase a bike lock, not requiring the top of the line and got shown a good range and description and the pro's and con's of each lock. Very informative and got to use my members voucher. Everyone I have dealt with when ever I in the store at Hornby are fantastic.”

“Great selection of hiking and outdoors equipment, great prices that reflect the quality of items also. Staff prioritize customers so you always get good service . Friendly staff”

“The lady in the shop was really helpful in helping me decide on the correct shoe size and such. She also offered to take my old shoes away and gave me the laces to keep - a good idea - and ensured a shoes box was not wasted so I could wear them straight away. A great shop.”

“Thanks so much for providing such great service Atria when I got my daughter's puffer jacket zip replaced. Louise Galloway from Dampier Bay Design who fixed the zip did an amazing job. It's so refreshing to experience such friendly, efficient and helpful service!”

“Fantastic service (on Tuesday morning & afternoon this week 21/9/22 )from the hard working staff. Nothing was a problem while they helped with gear choices and clothing sizes etc. well done all of you. Much better knowledge and well staffed compared to other camping/hiking stores in chch. ☺️ Also great bargains and fantastic products.”

“Great service when I went and got my click and collect was ready and waiting”

“Got my touring skis , bindings + skins . Thanks Marko Well informed advice & focused interest with intention. Slainte”

“I initially came in for a rental and ended up being served by Alex, who has a wealth of knowledge about skis. He assigned me a pair of skis that suited me for the weekend. Came back today to return them and he was quick to assist further with a pair that I wanted to purchase. I spent a lot of time deliberating - Alex was patient, understanding and advised according to my preferences. I dont think I'll need to rent a pair for myself again, but will definitely recommend Alex and Snow Mania for their customer service.”

“Top notch HnF store, don’t go anywhere else for all my fishing needs. Rusty is a top bloke absolute guru and always keen on a yarn and to share his knowledge, has given me awsome tips and tricks wouldn’t have caught many trout without it! Also good pricing and huge variety of everything Cheers guys!”

“I was shopping for my little cousin for Christmas and I was helped out by a lovely staff member his name was Oscar, I didn’t end up buying anything but now I’ll know for next time I come in. I’ll definitely be coming back! Such a friendly guy thank you!!”

“Shop attendant was so helpful ! Lots of stock”