Building materials store in Auckland

“Well priced tools and a wide variety of tools.”

“Just want to pass my thanks onto the guy who today helped me find an inexpensive solution to use my laptop for a monitor on my musicians Video Camera. We had a few technical challenges, but got it sorted using an HDMI Video Capture Dongle and a simple USB C to A plug. Everything works as it should and the connections are simple and tidy...I'm so pleased! Your staff member was very knowledgeable and patient...a credit to Jaycar New Lynn. Didnt get his name, but the docket says Operator N80933 approved by ASM....hopefully this will help you identify him to pass on my appreciation.”

“Sulco had the feeler gauge that I urgently needed. Drove all they way from Mt Albert. When I entered the shop I was greeted in a pleasant and polite manner. I had the item in my hands in about 15 minutes. Excellent service.”

“Nice and friendly Young lady that helped me find what I needed. Prices were also very reasonable.”

“Fantastic product and an awesome team. We install Beyond Tiles and always recommend it as a top-quality alternative to traditional tiles. Great range, clear communication, and consistently excellent service.”

“Great service at this store, the staff like to get to know their customers and they really do look after us.”

“Always super helpful, good stock levels and good pricing”

“Popped into the store thinking I knew what to get but Chris took the time to discuss my project and identify a much cheaper and more suitable product for it. If I had gone along with my own plan I would have been short on product and could not have completed it with how much the costs would have blown out of budget. Extremely appreciative of the time and knowledge Chris provided, especially without making me feel bad for my obvious mistake. Excellent customer service. I will definitely be returning for further DIY projects and am happy to recommend others to do so too.”

“Had a mishap where I needed a pair of bolt cutters to get into a case. These guys not only helped me but also let us borrow a pair for free so I could enjoy the rest of my holiday in peace. Great work and customer service.”

“Great advice, service and prompt delivery of all our bathroom renovation fixtures. Also a very competitive price. Highly recommended.”

“Heaps of nicely priced new and second hand tools. + They're open all the time...which is bang on brilliant!”

“I must share my experience because one guy who is working in plumbing world and his name is Mr David. Today may 3rd time visit to the place and every time I preferred this guy because he just know what a customer need even I watch him to help other customer always a huge smile and even he know more then customers need and always suggest the best option in my case even as a non professional person he disagree with my choice and give me the best and economical solution which is in my opinion high class customer service so I must say first I think he is the manager of the branch because how he handle every customer it not a job of a salea man but as a employee I think plumbing world should be proud to have him with them best wishes to him and great job again”

“Great range of products. Brilliant service and advice, thoroughly recommend Carters who were very happy to sell us just one length of garden edging and deliver it.”

“Amanda was great to deal with. Prompt responses to emails, & my product is coming to me 2 weeks earlier than first stated (once I told her how urgent is was). I would recommend this company for great sales and after sales service, backed with a great product. Thanks Abodo!!”

“I wish to convey my thanks to the Albany branch staff for their professionalism and service they gave me last week for my delivery of scoria,dainage hose and stocking. They made this a easy process over the phone ,pricing delivery and charges as well as the puntuality of delivery. I do use landscape supplies always for this sort of products but as a private buyer only once or twice yearly.”

“The best flooring supplier in NZ”

“Although there were some glitches in communication around what we thought we had purchased and what we received, the customer service we received was outstanding. Ajju worked with us to find solutions, always answering our calls with professionalism and a positive attitude. The team at the warehouse was equally helpful. We truly appreciated the support and attitude of everyone involved.”

“They sourced a part for a very old Mitutoyo Vernier Caliper. Very pleased to keep the old girl going. Great service and communication. Thanks”

“Went here on Sat Morn 18/5 and served by Phillip (name on Invoice). Fantastic service, first part supplied did not fit, but second option works brilliantly. He was happy to offer advice and pointed out what to do on one of the cistons in the showroom. Will definatly return if i need other plumbing supplies.”

“Good value building materials, great team, really helpful.”

“Perfect shopping experience. I was impressed with the professional quality of the customer service people.”

“great place, good prices, great deals”

“The service provided at the Resene branch in Silverdale is great. Staff are nice and helpful.Highly recommended”

“I can’t speak highly enough of the team at PlaceMakers Waiheke. Time and again, the standout feature of this branch is the quality of the staff – knowledgeable, approachable, and genuinely committed to helping you get the job done properly. From the moment you walk in, you’re treated like a person rather than a transaction. The team take the time to understand what you’re actually trying to achieve, whether you’re a trade professional working to tight deadlines or a DIYer who needs a bit of guidance and reassurance. There’s no impatience, no talking down, and no sense that you’re “in the way” – just calm, practical advice delivered with real expertise. What really impresses me is how well the staff know their products. They don’t just point you towards an aisle; they explain options, flag potential issues before they become problems, and offer sensible alternatives when stock is limited (which, on an island, is sometimes unavoidable). That level of proactive thinking saves time, money, and frustration – and it’s something you don’t always find elsewhere. The service is also consistently friendly. Even when the store is busy, the team remain upbeat, polite, and efficient. You get the sense that they genuinely care about the local community and take pride in being a reliable backbone for Waiheke’s builders, tradies, and homeowners. Yes, it’s an island store and the range can’t match the mainland, but the staff more than make up for it. Their willingness to help source items, suggest workable solutions, and go the extra mile makes PlaceMakers Waiheke an essential part of getting anything built or fixed on the island. In short, this is a branch defined by its people. Excellent service, deep product knowledge, and a refreshingly human approach. Highly recommended.”

“Good service an best prices in town.”

“Great yard... Has a huge range of everything you need. Staff are amazing, helpfull and knowledgeable. Highly recommend”

“The young woman on the counter went the extra mile in assisting me to find replacement fittings for a louvre window. We spoke to the product researcher in the office who said he’d look it up. It is very rare for that kind of personal service and I’m very grateful for her thoughtfulness, initiative and focus on customer service. Thank you!”

“Easy parking. Often have very good specials. Easy to use the ‘buy on line’ computer as the goods we wanted were not in store. But it was couriered at no extra cost to our home address. Very pleasant and helpful staff.”

“Great tool shop. Huge range of Makita and Hitachi power tools. Lots of other accessories of the likes of drill bits, cutting discs,etc. They also offer repair and maintenance services at very reasonable prices”