Sulco

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Reviews

1. joseph hirst ★☆☆☆☆

   Released mine and 100s of others personal details without permission.. I asked to have all my private details removed from their system.. however I’m still getting emails. This is against the privacy act. Absolutely useless

   almost 5 months ago
2. Prabhakar Rao ★★★★★

   Sulco had the feeler gauge that I urgently needed. Drove all they way from Mt Albert. When I entered the shop I was greeted in a pleasant and polite manner. I had the item in my hands in about 15 minutes. Excellent service.

   1 year ago
3. Beyond Autos ★☆☆☆☆

   Their salespeople lie to customers and treat them like fools. All they want is money. Teach them to provide quality service.

   1 year ago

1. Chen Tony ★☆☆☆☆

   Try to avoid this company if you can, doesn't care about you once they sell you the product. Bought an air compressor and it failed 2 months and try get it repair. But they just doesn't contact you back. Sales team was all right, but service team is a nightmare.

   1 year ago
2. Michael Stevens ★☆☆☆☆

   DO NOT PURCHASE ANY TOOLS FROM SULCO!!! Should be an option to give 0 stars specifically for sulco tools. Horrific service, been waiting for a replacement for something they’ve sent me from 2 months ago! They treat their sales reps terribly and their customers even worse. Tried to speak to them on multiple occasions and have been told they can’t do anything to help. Amazes me how they’re even still open. AVOID THEM AT ALL COSTS!

   almost 2 years ago
3. Marcos Rearte ★☆☆☆☆

   On January 19 I placed my order for a tool kit and paid for it. The seller who used to come through Upper Hutt told me that they would be there in a week and that they were in stock in Auckland. They haven't arrived yet. Every time I write to him, he tells me that they are in a container. The truth is that this is causing me problems since I use the tools to work every day. I hope there a retribution for this great inconvenience that I am having. I regret trusting this company. 7/27 It's been more than 6 months and I'm still waiting for tools. It was a scam to trust Sulco.

   almost 2 years ago

1. Sophie Vaughan ★☆☆☆☆

   Would not recommend doing business with this company. After sales service is disgusting, they have no care or regard for amending any issues. Avoid this company at all costs.

   almost 2 years ago
2. george ★☆☆☆☆

   Terrible terrible service, every time I visit this place I know I'm going to lose time waiting around to be served, you look into the offices and they are just tapping at the computer while 5 customers wait in the showroom. Then you wait sometimes up to an hour for them to pick the tool. There isn't a more frustrating exercise than dealing with Sulco.

   almost 2 years ago
3. Sean Du Plessis ★☆☆☆☆

   If I could give zero stars I would. Being a technician in one of Aucklands largest dealerships, the service is non existent. Calling multiple reps with regards to tools. Either never show up or never answer my calls/texts. I have never needed to beg a sales rep to sell me something like I have with Sulco. I regret buying all my Milwaukee tools because the warranty process is soo painful. The rep never shows up to pick up the tools and when you get the tool back after a repair it is exactly the same. I should of gone with snap on tools instead. Do not even bother calling customer support as no one there knows how to do their job either.

   almost 2 years ago

1. Jono Watts ★☆☆☆☆

   Over promise and under deliver Reps say they are going to follow up with issues and nothing ever gets done about the issues raised Was charged a huge bill for a repair on a truck tyre changer only to get it back faulty again. When they're were asked to resolve the issue no one was willing to do anything about it. Very poor after sales service on machinery worth 40k Happy to take the sale but don't want to know about it if there is issues after the fact. Would avoid this company at all costs! F-

   almost 5 years ago

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