Sport store in Wellington

“Tried to call, but went to voicemail and they instantly called back, very helpful and listened intently to what I was asking and offered some good advice for me to move forward with - thank you”

“Went there to just have a look. Was served by Genesis and she was amazing. I didn’t feel like a customer at all, felt like I knew her for ages. She helped me pick out shoes and it sounded like she knew what she was talking about. Best customer service I’ve had in a long time! 12/10 would definitely shop there again”

“Yesterday I come in with a list of items I needed for Christmas. I was a bit embarrassed as the list was longg but Jesse, the goat, helped me find everything! From a controller, games (both new and pre-owned), figurines - He helped me find *everything*, I was so so grateful!! He was multitasking the entire time as well, helping other customers with gift recommendations and popping to the back to check if items were in stock. Insane level of customer service. Despite taking up nearly half an hour of his time, he also made sure all the discounts were added and matched the online prices. Bro deserves a raise, keys to the city and an all expense paid trip for the holidays. Special thanks to Jed too, who was also multitasking during the Christmas rush but made time to check I had everything. Y'all deserve a great holiday and an amazing 2026. Thank you thank you!!”

“Even at the tail end of the day young and enthusiastic staff were very helpful. Quality of product - first class as always.”

“Great selection for a little local, so handy having the nz post service and the staff are always so lovely :)”

“The service was amazing and the process went very smooth. Highly recommend.”

“Was helped by Carlos who 3D scanned my foot and showed me all the best options of shoes for my foot. Was extremely thorough and detailed when explaining everything to me. Guttered the size was out of stock but ended up grabbing them from the online store. Great service! Great experience!”

“Some time ago I brought in my puffer jacket to be mended after it got ripped when I was knocked to the ground in a car accident (thankful for a quality jacket that helped cushion my fall). The staff were really lovely and the team in Chch who did the repair did a wonderful job, and charged a very reasonable fee. Love my jacket, it keeps me super warm even on the coldest winter days and it’s lasted for years. Thanks heaps ☺️”

“Really helpful staff making sure the shoes fit well”

“I enjoyed the experience. The staff were lovely and very helpful and grabbed me different sizes, when I requested for a change in size from Medium to Small while in the charging rooms. Very soft Clothing- Track Pants. Loved the new Apparel & Colours. Couldn't find the right colour Green Mint which I was looking for a Photo shoot, so I got to know my size atleast and shopped online... There was also a Sale for 5 for 35 - Lingerie. Thanks Team.”

“Visited this store today on the hunt for a new perfume. I was served by Heather and she was absolutely amazing. Such an easy conversation and she knew exactly what to offer me. Heather was not afraid to share your opinion on the products and it shows her passion and knowledge for the job. As a retail store manager myself, I can tell when someone loves her job and Heather was one of those people! Thank you so much Heather for my experience today, you were a delight!”

“Easy layout lots of styles Leather formal shoe options Good shoes for the cost and a ton of sports shoe options *Edit - if you require wheelchair access note location of accessible ramp near crossing (the shop is raised up a little from carpark area)”

“Really great gear, excellent value for money and service well beyond brilliant. Thanks team, love your work.”

“If you want to learn Tai Chi then look no further; learn direct from a true master right here in Wellington. With direct lineage from the founders of Tai Chi be taught in a traditional manner and learning correct form and technique, creating better health and a stillness of mind helping to achieve a greater sense of inner peace.”

“EZE.golf is an excellent app for our golfing visitors, a reliable and convenient way to pay for green fees, we highly recommend.”

“Beautiful store and the BEST experience.”

“I've always struggled to find ski boots that fit me well, but The Board Factory changed that. They took precise measurements, recommended the perfect pair, and even moulded them for a better fit. I took them back to Europe and, after skiing all day without discomfort, realised just how great a job they had done. I couldn't be happier! On top of that, their team was incredibly knowledgeable, helpful, and professional while still being friendly. Highly recommend!”

“Great value for money - so impressed with the products. I've purchased the resistance bands from the website and then got an email about the massage guns that Konia Performance now stocks and couldn't believe the price - my friends have been buying these for over $500!!! So happy couldn't recommend enough - fast delivery too! 10/10”

“Fantastic service, easy to deal with. Highly recommend”

“I went in to Lorna Jane today to buy some new gym clothes and had a great experience being served by Florence. Even though I tried so many things on, she was really patient and continued to be helpful the entire time.”

“Great range and passionate staff, Thanks for all your help today, will see you in the water!!”

“What a fantastic team you have in this store. I had the ultimate 5 star experience with Katie in the women's, lingerie department. Katie was helpful, kind and really pleasant to deal with. Thank You Katie! Jordan (always a customer service star ⭐️) and Yvette for also helping out. What a professional team! These guys obviously love their jobs.”

“Excellent service, knowledge and products. I love dealing with Sandi who goes above and beyond everytime. The products are beautiful and such excellent quality too.”