Store in Napier

“Gillian was extremely approachable and knowledgeable about the products. She was able to recommend a bed based on the criteria we gave her. She was relaxed and gave us assistance whilst giving us space to make a decision. Great service. Thanks”

“Jarna does such beautiful work + is so lovely in person. Studio is so pretty too! Will definitely keep coming back for more!”

“Nick was amazing and was able to fix my IWatch with a new screen very quickly and did a fantastic job. Very friendly and was full of knowledge. I definitely recommend this company.”

“Very Interesting, knowledgeable guy running the place. He has a great story too! Fair prices and great selection of books. The sort of bookshop you will always return to. Really happy to find it.”

“Fantastic service as always from the team at Greenmeadows Auto Super Shoppe who look after our GTR and Golf R. Prompt, great price, AND even went the extra mile to shine the tyres and leave the car smelling great. Thank you legends!”

“Very good mechanic! Jason is professional and honest, I recommend!”

“Nice work team. Great service. Fixed both tyres in 10minutes. Cheaper price and good quality tyre. I will not go anywhere now . Have a great day”

“Absolutely amazing service at Bay Tyres! The team are so genuine, honest, and helpful — it’s clear they truly care about their customers. I’m so glad we have a business like this in our Napier community. You feel looked after from the moment you walk in, and the whole process is stress-free and efficient. I honestly can’t recommend them enough!”

“Seriously great coffee. First time I’ve come here and couldn’t have asked for a better coffee to start 2026!”

“First time I’ve been here, I had an intermittent problem with my EBike they asked all the right questions and nailed the job, top customer service by this team for sure, try them you won’t go wrong !”

“Excellent firm to deal with prompt service excellent communication plus, onsite service technician extremely proficient and came prepared with spare parts so could complete job in one visit. Would certainly recommend them to anyone requiring spa or pool services...10/10 for this company”

“Great people to deal with. Built us a mattress topper for our motorhome bed which was a comfort game changer for us. Several of our motorhome friends have used them for these excellent toppers. They are fantastic and I totally recommend them. Was really worried when I saw they had closed the Napier factory store but they are back up a running in Havelock North by the old mushroom farm.”

“This store has a massive range of protein powders and supplements that would be great for anyone to use! As well as lovely staff making the environment warm and welcoming!!”

“Excellent service. I ordered a bike online at short notice. The staff members went above and beyond to ensure it reached the store in time for my son's birthday. Upon receipt realized I had ordered the wrong size. They were so helpful in suggesting other options and setting us up with the correct sized bike. Much appreciated, friendly team!”

“Full of cool, weird and wonderful objects, locally made art and some clothing. Find a gift, something for yourself, or just have a wander round, something might catch your eye. Definitely different to your average gift shop (that seem to be popping up in every town, all selling the exact same imported junk).”

“First went to the music machine almost 20 years ago. From my first interaction with Richie and the rest of the crew, I knew this was a very special music shop. Knowledge and expertise on gear, the music business and the scene in Hawkes Bay are just some of the reasons this shop is so special. 20 years later, they are still at it and a much loved institution in New Zealand. The only question I have is whether Richie still has it on the football pitch!”

“First time I visited the plant company I was blown away by the expansive range. Love the website as it provides all the information I need to help choose the right plant. The staff are great at helping out with their expert advice. All the plants I’ve purchased from them have thrived. I tell all my friends and family and recommend it as the place to go for quality plants. Thanks Plant Company, loving my garden.”

“We purchased an Azure Premier 4 person spa almost one year ago. Wayne and his team were (and still are) the epitome of professionalism during a very trying time of delay after delay due to Covid (ordered in November 2020 and arrived in February 2021). However, despite this the team had our best interests at heart and the silver lining for the delays was an amazing upgrade from a 2 person to the 4 person due to the Black Caps Special for not much more than what we had been quoted on the original purchase. The delivery went without a hitch and full set up and instruction was provided. We have had prompt service for all future dealings with the team when getting chemicals etc. Buying a spa thru Wayne at Hot Springs Spa Napier has been one of the best investments we have made, particularly as we train to compete in iron man distance events later this year. Relaxing in it after exercise helps the muscles recover quickly. The cost to run it is very nominal at only $30-40 extra per month (compared to 100-150 for cheaper brands). Although the initial outlay is more than some brands, the economy of running them and the pre and after sales service is worth the extra cost. Being able to have friends and family join in a spa date is epic. The Azure comfortably seats 4 people even though it is smaller than some 4 person spas. You definitely get what you pay for and then some! Kia Kaha, Hot Springs Spa Team.”

“Always excellent customer experience delivered with kindness and chivalry. A treat to browse their reconditioned watches and prompt, responsive expertise and service for fixes and cleans. A real gem.”

“Such customer-focused, helpful service (thanks Maree!) made signing up for my lock-up completely stress free. Highly recommended.”

“Years ago, I was abandoned as a child, and I grew up in an orphanage. One terrible day, it caught fire. I was frozen in fear in my room, when a mysterious man swooped in and plucked me from the flames. Fifteen years later, I moved to Havelock North. After going into Unichem Havelock North Pharmacy to collect a prescription, I noticed a man behind the counter. It was him, the man who saved me from the fire. Here he is today, still saving lives with his dispensary. They have a good selection of shampoos and conditioners too.”

“Had a small leak in my Tyre the wonderful team sorted it out quick while I finished work and are helping me out to sort new tyres for my car. Great prices and friendly knowledgeable team. Will definitely be a returning customer. Thanks guys”

“Great selection of wine by glasses - not just Smith & Sheth brands but all over the world. Amazing staff and services. Highly recommended.”

“Highly recommend Gourmeats. We get our meat from here regularly for work and have done for years. Fantastic service and amazing range of delicious meats”

“A beautiful florist with amazing bouquets of flowers. Very reasonably priced with wonderful gifts and vases also! Definitely the place to come if you are in need of a gift or some flowers xx”

“My experience has been a pleasant and worth while experience. From this I have a chance to prove my ability to keep to the agreement that has been made. I'd like to thank you for this opportunity and give a 5 star rating.”

“Placed an online order and it was sent very promptly, also wrapped very well so items were protected. Would happily shop here again. Thanks guys!”

“Sandra was very helpful. Made my decision for my purchase so easy as I well informed by her. Thank you Sandra for excellent service.”