Store in Napier

“The best lashes and brows in New Zealand! I’ve been to a lot of salons over the years, but nothing compares to the girls at Lash & Brow Academy. Their attention to detail, professionalism, and warm, welcoming vibe make every appointment such a treat. My lashes and brows have never looked better — I get compliments all the time! Highly recommend them to anyone who wants flawless results and an amazing experience every time.”

“Excellent service. I ordered a bike online at short notice. The staff members went above and beyond to ensure it reached the store in time for my son's birthday. Upon receipt realized I had ordered the wrong size. They were so helpful in suggesting other options and setting us up with the correct sized bike. Much appreciated, friendly team!”

“First went to the music machine almost 20 years ago. From my first interaction with Richie and the rest of the crew, I knew this was a very special music shop. Knowledge and expertise on gear, the music business and the scene in Hawkes Bay are just some of the reasons this shop is so special. 20 years later, they are still at it and a much loved institution in New Zealand. The only question I have is whether Richie still has it on the football pitch!”

“Nice work team. Great service. Fixed both tyres in 10minutes. Cheaper price and good quality tyre. I will not go anywhere now . Have a great day”

“Absolutely amazing service at Bay Tyres! The team are so genuine, honest, and helpful — it’s clear they truly care about their customers. I’m so glad we have a business like this in our Napier community. You feel looked after from the moment you walk in, and the whole process is stress-free and efficient. I honestly can’t recommend them enough!”

“Excellent firm to deal with prompt service excellent communication plus, onsite service technician extremely proficient and came prepared with spare parts so could complete job in one visit. Would certainly recommend them to anyone requiring spa or pool services...10/10 for this company”

“Always excellent customer experience delivered with kindness and chivalry. A treat to browse their reconditioned watches and prompt, responsive expertise and service for fixes and cleans. A real gem.”

“Very Interesting, knowledgeable guy running the place. He has a great story too! Fair prices and great selection of books. The sort of bookshop you will always return to. Really happy to find it.”

“Had a small leak in my Tyre the wonderful team sorted it out quick while I finished work and are helping me out to sort new tyres for my car. Great prices and friendly knowledgeable team. Will definitely be a returning customer. Thanks guys”

“Sandra was very helpful. Made my decision for my purchase so easy as I well informed by her. Thank you Sandra for excellent service.”

“Excellent experience. Professional, friendly and helpful. Will definitely be a repeat customer.”

“A perfect flat white made with locally sourced Hohepa milk. The owner is a fantastic friendly guy who surfs longboards. They do takeaways, but I'd recommend taking a load off and enjoying your relaxing cuppa in-house. Highly recommended.”

“Seriously great coffee. First time I’ve come here and couldn’t have asked for a better coffee to start 2026!”

“First time I’ve been here, I had an intermittent problem with my EBike they asked all the right questions and nailed the job, top customer service by this team for sure, try them you won’t go wrong !”

“Friendly and helpful staff and good price aswell was in and out within 40 mins for all tires changed no complaints great service”

“Fun day. Bikes were excellent with baskets so you can easily carry water etc. lots of vineyards close by. If you buy wine in selected winery they will be picked and bring back to the bike station…a very nice touch.”

“Highly recommend Gourmeats. We get our meat from here regularly for work and have done for years. Fantastic service and amazing range of delicious meats”

“Amazing service from the team at Fonemate. I’ve repaired iPad Pro screen twice now (kids right). The service is amazing. They install your screen cover and cases so you don’t have to do it yourself.”

“We purchased an Azure Premier 4 person spa almost one year ago. Wayne and his team were (and still are) the epitome of professionalism during a very trying time of delay after delay due to Covid (ordered in November 2020 and arrived in February 2021). However, despite this the team had our best interests at heart and the silver lining for the delays was an amazing upgrade from a 2 person to the 4 person due to the Black Caps Special for not much more than what we had been quoted on the original purchase. The delivery went without a hitch and full set up and instruction was provided. We have had prompt service for all future dealings with the team when getting chemicals etc. Buying a spa thru Wayne at Hot Springs Spa Napier has been one of the best investments we have made, particularly as we train to compete in iron man distance events later this year. Relaxing in it after exercise helps the muscles recover quickly. The cost to run it is very nominal at only $30-40 extra per month (compared to 100-150 for cheaper brands). Although the initial outlay is more than some brands, the economy of running them and the pre and after sales service is worth the extra cost. Being able to have friends and family join in a spa date is epic. The Azure comfortably seats 4 people even though it is smaller than some 4 person spas. You definitely get what you pay for and then some! Kia Kaha, Hot Springs Spa Team.”

“Great selection of wine by glasses - not just Smith & Sheth brands but all over the world. Amazing staff and services. Highly recommended.”

“I can't recommend Kylie enough! I was in desperate need of a last-minute appointment, and she kindly squeezed me into her schedule. Not only was she accommodating, but her work was absolutely top-notch. She took the time to understand what I wanted and delivered beyond my expectations. I walked out of the salon feeling amazing and so happy with my hair! She is a true professional with a great eye for detail, and I’m so grateful to have found her. I’ll definitely be back!”

“Placed an online order and it was sent very promptly, also wrapped very well so items were protected. Would happily shop here again. Thanks guys!”

“I’ve had a consistently excellent experience with Kennards Hastings. The team is friendly, professional, and always willing to go the extra mile to help. The facility is clean, secure, and well-maintained, with easy access and great parking. The booking process is straightforward, and the staff are incredibly knowledgeable and accommodating. Whether you're storing personal items or business equipment, Kennards Hastings makes the whole process stress-free. Highly recommend to anyone looking for reliable and hassle-free storage solutions!”

“Very good coffee and a delightful cheese scone-I tried some with jam and it was great lovely sweet and savoury combination. The birds were at the ready for any dropped crumbs. Some nice artwork on display as well.”

“Such an awesome little spot for coffee with a view. It was super busy when we arrived but still welcomed with great customer service. Basic cabinet food- only 1 option for vegetarians. The milkshake was a 10/10 would definitely have again!”

“Recently took my car in and John & his team were great. I was very impressed with their honesty, expertise, and friendly service. They genuinely care about their customers! Highly recommend!”

“Great service, very informative & helpful. Helped us immensely with knowing what needed done to our vehicle! Highly recommend”