📍 215 Russell Street North, Hastings, Hastings
📍 Address: 215 Russell Street North, Hastings, Hastings 4122, New Zealand
📞 Phone: +64 6 878 4668
🌐 Website: kathmandu.co.nz
I came in twice today, wanting to buy a 5+person tent. Both times, i was ignored, the floor staff too busy to acknowledge me. I managed to find what I needed across the carpark at Mountain Warehouse, and I was greeted with a smile the second I walked in.
Easy as click and collect. Took only 1 minute from car to inside/outside store and go!
Great assistance with a few key items.s we needed. David knows his stuff and very much appreciated his assistance.
I purchased a pair of walking boots during the new websites online sale, and instead of being sent to the Kapiti Coast store as selected, they were incorrectly sent to Hastings for click and collect. When I contacted the Hastings store, the manager Helen acknowledged this had happened multiple times. She said she’d call me back with an update but didn’t follow through with that. I found out today—only after chasing it up myself—that the boots couldn’t be transferred, and a refund would be processed instead. That was 21 June, and yet I still haven’t received my refund. I don't consider this acceptable....from 11 June to 5 July (today) - no boots,no refund Never again. I'll go to Dwight's next time.
Good service at the counter, mostly knowledgable on product. Not as much stock as past visits - but has been a while since last visit. Good pricing with current sale on.
Expensive. Good quality stuff but when a water sipper flask says $20+, apparently 50% off in a sale, it would still be costly compared to some other makes brands
My shopping on Sunday 24th. What an absolute pleasure to deal with the 2 guys working. Didn’t get their names but the tall English guy and Spanish (?) guy are superb ambassadors for this store. They helped us with our purchases and we left as big fans of Kathmandu. Please thank them both.
Fantastic customer service. Friendly knowledgeable staff. Highly Recommended. Had sold out in product I wanted, immediately rang Napier Store and reserved 1 for me, nothing was too much trouble. Great to see such professional fantastic service from a young staff member.
Kathmandu Hastings is located at 215 Russell Street North, Hastings, Hastings 4122, New Zealand
You can contact Kathmandu Hastings at +64 6 878 4668
You can find directions to Kathmandu Hastings by following this map link
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