Customer support in Napier

“Excellent firm to deal with prompt service excellent communication plus, onsite service technician extremely proficient and came prepared with spare parts so could complete job in one visit. Would certainly recommend them to anyone requiring spa or pool services...10/10 for this company”

“You guys rock! Thanks so much for my beautiful valentines flowers, it is the most beautiful bouquet of flowers I have ever had. Sunflowers, roses, lilies - and they smell devine!”

“I had a lovely lunch today, bacon and broccoli salad, it was so good. Great coffee also, friendly ladies.”

“Great little shop. Super nice people who own it and the retail guy Mike is always helpful, knowledgeable, takes his time and never makes you feel rushed. An easy 5 stars”

“Very happy with the service from Conroy's; from the price to the communication and organisation. Truck arrived on time as stated, loading was very smooth and quick with great staff who took every care of our stuff. The unloading was the same. The driver had to negotiate a tricky rural road which he did with no trouble. The weather was wet and windy but the two guys worked through it and unloaded us quick and well despite the inclement weather. I do not want to move again, but if I did I would not hesitate to use Conroy's.”

“Absolutely beautiful Posey, delivered well within the requested time. My daughter loved them and they made her day. Looking forward to using your services again in the future. Thank you so much!”

“OOO My!!! I love OOMA. I discovered your shop when I was in Dunedin(??? - oops - Napier!) in December and bought some gorgeous resin pieces. (Correction : my dog bought them for me for Christmas! She has great taste.) Since coming back home to Australia I've shopped on line - and WOW, how good is the service. The 'vibe' in the store is that the stock has all been carefully selected, curated if you like, with style, substance and sustainability in mind. Highly recommend.”

“Tia is bubbly and makes getting coffee here a great experience”

“We have worked with Hotshot Sports Equipment happily for a few years now, they are very easy to communicate with. Fantastic team and products, would highly recommend!”

“A really good trader. Fast delivery and reasonable price and good descriptions of the products.”

“Fantastic, friendly staff and stunning bouquets!!! I went in today for an odd request and they helped me straight away and nothing was any trouble! Really kind! I highly recommend them and the shop is beautiful, clean and has a range of little extras too. It smells incredible too!”

“Angie was a wonderful sales assistant: Friendly, extremely knowledgeable and kind. I stopped into Bendon on a road trip from Wellington. I felt very comfortable and left with three bras that fit, which is usually a challenge. Thank you Angie!”

Dental@ provides dental care with a considerate, professional approach. Services include spray tanning, tooth extractions. The practice aims to make visits straightforward and as stress‑free as possible.

“Good for things u need asap and lotto. Lovely family running it”

“Such wonderful service and friendly staff @ Max Napier. Highly recommend”

“We wanted a clamshell opening backpack to use for carry-on luggage, Garrett talked us through the features of the pack. The price was more than we intended to pay having seen similar in a competitors store online. We then went to the competitors store intending to purchase the pack but the staff ignored us (we were the only ones in the store and it was pretty obvious we were intending to buy since we'd pulled several packs from the shelves). We went back to Garrett and bought from him - why? Cos he acknowledged us, talked freely with us to assess our needs and showed us our choices all with a smile on his face. Customer Service definitely sells!”

“Exceptional customer service from Claire. Very knowledgeable and efficient, helped me pick the perfect product I was looking for. I will definitely be coming back to this store.”

“Great store, has fabulous range of products not available in some stores. If you have time, go and mooch it is amazing what you will find. They have many healthy alternative products and gluten free. I am not but have noted their range. The owners are very helpful and pleasant.”

“Never had an issue here. Good selection of products. I only buy masks for work here and occasionally lollies. Reasonably priced products. Staff are friendly.”

Cafe Nosh runs with a coffee-and-cabinet menu and a relaxed feel. Cabinet bakes and slices round out the stop. Breakfast plates are tidy and satisfying. Team members keep things friendly and on task....

“We have just returned from an amazing holiday in Japan. Petra was our agent at Best Travel and we couldn’t have asked for better. Thank you for all you did Petra. I’ll be back in to see you soon ready to plan the next one.”

“It was so pleasant worker's were very helpful directing where to pick my shopping up wonderful experience.”

“Excellent customer service. Staff is really helping and look after everyone's need. Moreover, this store provides excellent service during lockdown situations during covid 19 level 4. All in all its a single roof solution to your day to day needs. Cheers to staff at foursquare markets,greenmadows”

“Our experience with Kreshla has been excellent. Nothing has been too much trouble. She is lovely to deal with and also shows great patience in explaining everything. I know you might find things a little cheaper if you did all the planning yourself online but for that little extra(and honest Flight Centre looks after everthing e.g transfers, flights (domestic & Int.), aircraft seating,seating, accommodations (layovers and destinations), insurance (a MUST for any Int. travel) and lots more. Simply takes away all that hassle and if there is that rare hiccup during your trip you know you have a easy contact to sort it out pain-free. Highly recommend!!”

“She has got new very junior staff. The way the boss lady spoke to them was not only encouraging, supportive, respectful and informative, giving rationale for why things should be done. What true leaders/mentors are made of. And the food was delicious, I got battered mussels and hotdogs on a stick.”

“Professional, friendly, caring and knowledgeable. Thank you Ed and Bri for helping me to heal my ITB when I thought all hope was lost. Highly recommend.”

“Typical Tip Top Kiwi customer service. Went to purchase a boogie board cover, unfortunately or board was too wide but the staff member went out of his way to accommodate or needs. Highly recommend...the guy behind the counter the best service.”

“Fantastic customer service . Really great to deal with and fixed an issue immediately I highly recommend”