Home goods store in Auckland

“Outstanding service start to finish from Clarence and Irene. Despite being busy we were greeted with warmth and professionalism. They both were attentive, knowledgeable and genuinely cared. Thank you again for such a wonderful experience Terry and Rina”

“I recently visited to purchase new furniture, and Elaine was incredibly diligent in explaining everything and responding promptly to my email enquirers. She is truly a professional. Additionally, the delivery team was very impressive. It was the first time in New Zealand that I had delivery staff take off their shoes before entering my home. While some staff would comply if asked, most do not. I greatly appreciated this gesture, as I am someone who is extremely particular about keeping my carpet clean. Although I still have to wait a few months for one of my couches to be delivered, the sealy mattress and stressless recliner sofas are extremely comfortable and beautiful.”

“I hate Shopping and had to buy some pants and shirts. I was lucky that an exceptionally professional, experienced and helpful team member named Alex has helped me to get everything I needed in the shortest time possible. THANK YOU Alex”

“Easy parking. Often have very good specials. Easy to use the ‘buy on line’ computer as the goods we wanted were not in store. But it was couriered at no extra cost to our home address. Very pleasant and helpful staff.”

“Came in to get a bargain deal on some pots. Opening time was 0800 which was better than the surrounding shops that opened at 0900. Ample parking out and surrounding even though it was Boxing Day sales. There was plenty of staff to ask for help finding things and working the counter so the queues didn’t back up. Prices were better on some items than other retail outlets around it. No issues with mobility and navigating the store the isles were not cluttered so good for wheelchair or mobility access.”

“I had an excellent experience at Briscoes Wairau today. The customer service was outstanding, and I would especially like to commend Sarah for her exceptional assistance. She took the time to explain the different types of pillows in detail, ensuring I understood the options available. Her professionalism, patience, and dedication made the shopping experience smooth and pleasant”

“As a loyal customer, I have always enjoyed shopping at Nood, but my most recent visit truly exceeded my expectations. Ruben's understanding and willingness to assist my exchange issue made my shopping experience exceptionally pleasant. It was evident that he is not only knowledgeable about the company policy but also passionate about providing excellent customer service. The level of professionalism and courtesy exhibited by Ruben truly sets this outlet apart. His patience and dedication to customer satisfaction are truly commendable. I will not hesitate to recommend this store to those are in search of a truly outstanding retail experience with Nood.”

“The young woman on the counter went the extra mile in assisting me to find replacement fittings for a louvre window. We spoke to the product researcher in the office who said he’d look it up. It is very rare for that kind of personal service and I’m very grateful for her thoughtfulness, initiative and focus on customer service. Thank you!”

“Fantastic company to deal with. Kim Proebstel in customer services went above and beyond to help me out finding an upgraded desk top when i got a bigger office - an unusual request. The furniture is high quality too. Highly recommend.”

“Farmers at West City Mall is an excellent shopping destination that offers a wide variety of quality products. The store is well-organized, making it easy to navigate through the clothing, homeware, and beauty sections. The staff are friendly and helpful, always ready to assist with product queries or finding the right sizes. I also appreciate the seasonal sales, which offer great value for money.”

“We have purchased separate cupboards previously from Kitchen Plus and were very happy with quality. We therefore used them for a second kitchen downstairs where they drove to Waipu and measured. They installed a new kitchen within 3 weeks and we were extremely happy with the result. We would definitely recommend them to anyone wanting good service and a good product.”

“I forgot to bring home a dishwash brush I purchased from Briscoes. As it was only a brush, I thought no more about it. Then I get a call from Briscoes asking if I'd left a brush behind, I said yes and they couriered it to me. That's service!”

“Upmarket Mercy Opp Shop on Ponsonby Rd. Friendly staff with good energy & helpful & cheerful . I always buy something everytime I go there . Parking outside , free for a quick visit. High end second hand items, not the cheapest but have a lot of decent quality items. Always have customers visiting & in a nice area surrounded by lots of shops .”

“Really helpful staff, stylish products, and super deals in the sales.”

“I wanted to take a moment to thank Sue from YSL for the excellent service she has provided to me on the 14th of December 2026. “Great job, Sue! That clever sales trick was pure genius—smart, smooth, and effective. It helped me to decide on the spot without a doubt! Sue went above and beyond in showing few samples of perfumes and was very friendly though she had more than 1 customer to serve at that time. I would go back to her to buy more! Thank you again Sue for your great customer service and assistance.”

“Dream Sofa - 12 weeks feels like a long time to wait. But it’s not when you get this beauty forever!”

“Pretty huge iconic store in Manukau mall. It is an unsaid rule in our to visit this store if we are in Manukau mall. Ample variety of almost everything available. I or rather my better half particularly like the range of cosmetics. The kids section has a lot of variety. Some furniture and kitchen appliances also available but not a huge selection. The staff is helpful and courteous. Parking is not a problem since it is in the mall.”

“Great staff. Friendly and not overbearing. Big selection of products on display.”

“Great experience dealing with Neil and the guys at Jacob demo. Came and picked up some French doors we had removed on the same day I contacted them and received payment quickly. Would definitely recommend to anyone looking to sell old doors”

“Kia Ora, just wanted to leave a 10 STAR review for a beautiful Tongan women named Taila she has such incredible customer service and her kindness radiates from her. When I first met her she was wearing a beautiful Kiekie (traditional Tongan clothes) for the week of the language, while assisting me in what to gift my partner she educated me on all of the things she learnt while barbering. The experience felt so personal and her connection felt so sincere it was like making a true friend. Will 100% be back again.”

“I am always a fan of Le Creuset products. Bought a Cast Iron for my good friend as a birthday gift and she loved it. The staff was helpful during the whole process.”

“This furniture shop has a great range of quality furniture for every room in one's home plus some for outdoors. They can be somewhat expensive but their quality I believe does match these prices. The timber used is top class mostly imported but local as well especially Rimu. The mechanisms on all their furniture is also great quality and generally has very good warranties plus they do have good back up service for any repair requirements when the items get older.”

“The best flooring supplier in NZ”

“I can’t speak highly enough of the team at PlaceMakers Waiheke. Time and again, the standout feature of this branch is the quality of the staff – knowledgeable, approachable, and genuinely committed to helping you get the job done properly. From the moment you walk in, you’re treated like a person rather than a transaction. The team take the time to understand what you’re actually trying to achieve, whether you’re a trade professional working to tight deadlines or a DIYer who needs a bit of guidance and reassurance. There’s no impatience, no talking down, and no sense that you’re “in the way” – just calm, practical advice delivered with real expertise. What really impresses me is how well the staff know their products. They don’t just point you towards an aisle; they explain options, flag potential issues before they become problems, and offer sensible alternatives when stock is limited (which, on an island, is sometimes unavoidable). That level of proactive thinking saves time, money, and frustration – and it’s something you don’t always find elsewhere. The service is also consistently friendly. Even when the store is busy, the team remain upbeat, polite, and efficient. You get the sense that they genuinely care about the local community and take pride in being a reliable backbone for Waiheke’s builders, tradies, and homeowners. Yes, it’s an island store and the range can’t match the mainland, but the staff more than make up for it. Their willingness to help source items, suggest workable solutions, and go the extra mile makes PlaceMakers Waiheke an essential part of getting anything built or fixed on the island. In short, this is a branch defined by its people. Excellent service, deep product knowledge, and a refreshingly human approach. Highly recommended.”

“Pretty big store with plenty of variety of household items. Briscoes have always some kind of sale going on. So we always wait for sale on the item I need. Towels, toaster and other kitchen items, travel bags and accessories etc all available. The quality of goods is excellent. I hardly have to return any faulty items. Ambiance is good and it’s always welcoming to come over for shopping. The staff are friendly and courteous. Help out when you need something. Plenty of parking available around the store.”

“Although there were some glitches in communication around what we thought we had purchased and what we received, the customer service we received was outstanding. Ajju worked with us to find solutions, always answering our calls with professionalism and a positive attitude. The team at the warehouse was equally helpful. We truly appreciated the support and attitude of everyone involved.”