Hardware stores in New Zealand

“Exceptional service, really appreciate it thanks Emily”

“Thank you, Therese with sourcing a replacement for our damaged latch, you have been so helpful with finding a new latch fitting. thanks so much again”

“Awesome service, friendly as great prices”

“Always good service and a good range of products. They usually stock locally sourced timber when they can. Good trade account service and deliveries too”

“Greg the customer service team leader at Mitre 10 Mega New Lynn went the extra mile to ensure I received first class service. I cannot speak more highly of him and his dedication to ensuring good customer service. I am very happy in all respects with this store and would not hesitate to recommend the store to others.”

“Awesome service and good prices fast and affordable pricing”

“Love these guys! Honestly if I could give more stars I would! Great staff, friendly and always have a good laugh and do a great job. Best shop manager I have come across (sorry if wrong but think his name was Tim?) Absolutely nothing is a problem. Only had one tool I have brought back, he replaced it and the new one has been flawless, and every time I step in the shop I get great service and he even replaced a 24 inch chainsaw bar for free. I say it every single time I leave, will see you guys again soon!”

“Super helpful staff great selection of hardware, garden goods and more. A bit busy on a Saturday but there was even a sausage sizzle on the go - what could be more Kiwi?”

“Great for trades people. Looks like this is where their focus is. Very neat and clean in the store. The staff are friendly and they can help with advice, if you need it.”

“Spent a while in here looking for options to cover the floor in the garage to convert to a home gym. Plenty of options were presented with pro's and cons. Range of pricing also discussed when discussing options fit for purpose. The staff member who served me was interested in helping come up with a solution. Easy access and parking, I went in early Saturday morning.”

“Great service no problem sourcing stock not normally held with very reasonable prices”

“"We"ll see ya right " It's not just their catchphrase it is their motto .Even as a small cash sale customer I was looked after like major developer .Product delivered on site, and on time, the team went out of their way to make this project happen seamlessly for me nothing was a problem Thanks Travis and team”

“Special thanks to William who dealt with my request. The item was delivered this morning. I am impressed with the service.”

“I recently had to replace a door handle unit that was 15 hyears old. Others I approached told me that they didn't stock it and that was as far as they would go. When I went to Placemakes, they did some researcxh for me and found that it was still being manufactured and could be ordered. TYnhey ordered it for me, it arrived in two working days, and it fitted perfectly. Polite and obliging staff. It will be my first port of call next time I am looking for hardware.”

“Great place to shop for building materials”

“Exceptional service these guys really do go above and beyond. We had a complex job with many cuts and difficult site access. Eugene and Nat talked us through the whole process and came up with ways to protect the stone during transit and installation. Their professional craftsmanship made our stone the centerpiece of our kitchen.”

“Great range of product and helpful staff Under Level 4 is providing same day delivery to the local area. Great to circumvent the couriers delays in a pinch!”

“Great service, very friendly helpful guys, cheapest supplier around and I tried the 4 big brands. I brought too many bales of batts and they very happy to accept and refund me. I see in another review something about staff unwilling to move stacks around on a Saturday showed up about the same time on a Saturday on a long weekend and they quite happy to move stacks around (third stack in at the bottom so was a bit of work)”

“A friendly helpful team, and a good range of products”

“Awesome customer service, always smiling, and always call back if they need to find something out for you. Can't fault!”

“The young lady working there was so helpful! Her name was Trudy and she gave the best customer service, gave me some very helpful information and made the whole process super easy! Will definitely be returning :)”

“Great service at this store, the staff like to get to know their customers and they really do look after us.”

“I work for one of their suppliers. Garth and his team are always a pleasure to deal with regarding any supplier or customer query. The Hutt City branch is a great support to Parmco a top quality 100% owned company with a 7 year warranty.”

“First time I have shopped at Placemakers and what a breath of fresh air compared to the utterly hopeless other large format building supply retailers in Porirua. The staff at Placemakers actually know what they are talking about, they are organized, helpful and offer customer service willingly - instead of trying to avoid customers which is what you get from staff at M10 and Bunnings. The drive through actually has room for vehicles - another improvement on the other two hopeless outfits. Placemakers is where I will be spending my DIY shopping in the future. Wish I had gone there years ago.”

“Minimal stock so did not have what I needed”

“Caro great help with choosing bathroom and kitchen fixtures. Achieved so much in such a short time due to her knowledge and experience. Very pleased with our purchases. Thank you Caro.”

“Popped into the store thinking I knew what to get but Chris took the time to discuss my project and identify a much cheaper and more suitable product for it. If I had gone along with my own plan I would have been short on product and could not have completed it with how much the costs would have blown out of budget. Extremely appreciative of the time and knowledge Chris provided, especially without making me feel bad for my obvious mistake. Excellent customer service. I will definitely be returning for further DIY projects and am happy to recommend others to do so too.”