Hardware stores in New Zealand

“Had a mishap where I needed a pair of bolt cutters to get into a case. These guys not only helped me but also let us borrow a pair for free so I could enjoy the rest of my holiday in peace. Great work and customer service.”

“Great customer service and a good range of products available.”

“Heaps of nicely priced new and second hand tools. + They're open all the time...which is bang on brilliant!”

“Perfect shopping experience. I was impressed with the professional quality of the customer service people.”

“I can’t speak highly enough of the team at PlaceMakers Waiheke. Time and again, the standout feature of this branch is the quality of the staff – knowledgeable, approachable, and genuinely committed to helping you get the job done properly. From the moment you walk in, you’re treated like a person rather than a transaction. The team take the time to understand what you’re actually trying to achieve, whether you’re a trade professional working to tight deadlines or a DIYer who needs a bit of guidance and reassurance. There’s no impatience, no talking down, and no sense that you’re “in the way” – just calm, practical advice delivered with real expertise. What really impresses me is how well the staff know their products. They don’t just point you towards an aisle; they explain options, flag potential issues before they become problems, and offer sensible alternatives when stock is limited (which, on an island, is sometimes unavoidable). That level of proactive thinking saves time, money, and frustration – and it’s something you don’t always find elsewhere. The service is also consistently friendly. Even when the store is busy, the team remain upbeat, polite, and efficient. You get the sense that they genuinely care about the local community and take pride in being a reliable backbone for Waiheke’s builders, tradies, and homeowners. Yes, it’s an island store and the range can’t match the mainland, but the staff more than make up for it. Their willingness to help source items, suggest workable solutions, and go the extra mile makes PlaceMakers Waiheke an essential part of getting anything built or fixed on the island. In short, this is a branch defined by its people. Excellent service, deep product knowledge, and a refreshingly human approach. Highly recommended.”

“I notice a Few Souls on their way to the Funeral Directors lost their way. ended up here at P.Makers - leaving a one Star Token in the comments. // Not I. I Dropped in for 2 bags of Cement. Young lady SUPER helpful. Showed us the stacks in the Store room. I didn't even know cement came in so many frig'n varieties. Select 2 bags and back to check out. // Then the CHARM started: "are you too YOUNG for a gold card Sir" she politely asked ("!!" I looked behind, side to side, up down.. Nah! must be Me!!) Well phuk me!: wadaya sya wen u are 74 an can't believe such pilot yumor nevamine the spel'n? mY Best day out shop'n this yeaR.”

“The young woman on the counter went the extra mile in assisting me to find replacement fittings for a louvre window. We spoke to the product researcher in the office who said he’d look it up. It is very rare for that kind of personal service and I’m very grateful for her thoughtfulness, initiative and focus on customer service. Thank you!”

“Just went into get some timber and was served by Joe, was super helpful and friendly and his service made my trip to placemakers an enjoyable experience”

“Super nice and welcoming staff! Shout out to Ryan, he was so helpful and very knowledgeable”

“My first time shopping here and there is absolutely nothing to complain about. I like the website with good descriptions and specs too. I was quite excited to get such good items at the great prices.”

“Great tool shop. Huge range of Makita and Hitachi power tools. Lots of other accessories of the likes of drill bits, cutting discs,etc. They also offer repair and maintenance services at very reasonable prices”

“Glad I decided to return to placemakers morrinsville having being served by Andy. I will definitely be returning for the exceptional service i received.”

“Probably the best Placemakers out there. They delivered our trade mortar to Pauanui without questions, something Placemakers Thames wouldn't do for us. The staff are always helpful. Always went the extra mile to get what we're looking for. Highly recommended.”

“Exceptional customer service! All staff were attentive, helpful and knowledgeable. It was a pleasant surprise and we will definitely shop there again. On a side note, the building is in need of air con!”

“Lovely helpful staff, been told i’m the favorite customer they the sweetest”

“Competitive prices, Awesome team to help with all your Building needs”

“Fantastic products and service.”

“Had exactly the product that was needed. Very helpful & friendly staff that assisted with carrying & placing product in vehicle for me. Many thanks.”

“Excellent service from the great team at RBC Solutions. Super fast turn around on my small job at an excellent price. Highly recommend.”

“I got iPhone repair efficient quick and reasonable price”

“We dealt with Chelsea in your Frankton branch - really helpful, great to deal with & awesome service”

“Good range and good people. Plenty of toys for the man cave”

“Great range of cookware. Good people to deal with. Thanks.”

“Awesome team great service a one stop shop you can build your ho.e from the ground up and the pricing is very competitive to the market excellent delivery service. Thanks Clint and Wayne for the great service you deliver.”

“Super helpful, great products, great sense of humor, a pleasure dealing with you thx”