Furniture store in New Zealand

“Awesome customer service from beginning to end furniture I purchased was Absolutely amazing the lounge suite studio went beyond their service for me delivery on time great team work. Will definitely order furniture from them again in the future. Keep up the good work guys.”

“We were looked after by Faye. I don't know who she thought we were, but we are not the King and Queen, yet she treated us like royalty. We were welcomed into the shop, and nothing at all was an issue. We went around a number of shops, and no one came close to the wonderful, professional, and friendly service we were given at Bed*R*US Tauriko. Faye is a real credit to the company, and they can be rightfully proud of her. We highly recommend Beds*R*US Tauriko. They are an asset to the BOP. Thank you Faye, you're a wonderful, genuine person with high integrity.”

“I had the absolute pleasure of working with Anna Partington at Kitchen Mania (Milford) and can’t recommend her highly enough! From start to finish, Anna (and the team) went above and beyond to make sure my kitchen design was perfect and that the final installation was everything I hoped for (and more). She was professional, attentive, and genuinely cared about getting every detail right. Thanks to her expertise and support, I now have a kitchen I absolutely love. If you’re looking for outstanding service and a flawless end result, ask for Anna!”

“My 30 year old trusted office chair, needed re-upholstering. Saw two places, decided on Kadima due to their range of cloth and immediate availability. They squeezed my job through to get it done in two days. Chair is better than new. Wow. And such pleasant people to deal with. I know where to go next time :)”

“Neha was very thorough and I found she was off great service and knowledgeable. She let me decide ( definitely not pushy) friendly and gives her Best-100%.!! Will be back again .”

“HK Kitchens recently renovated our kitchen. They did an amazing job and we can’t rate them highly enough. Their prices were very reasonable and affordable. We were living onsite while the renovations were being done and their staff were very professional and respected our privacy. The kitchen was completed quickly and to a fantastic standard. Any concerns were addressed quickly no questions asked. Highly recommended. Thank you HK kitchens!”

“Had an issue with the coating. As soon as I told them, they sent a replacement out and a bonus utensil. They arrived really quickly. Can't fault them on customer service!”

“Bought hiking backpack on a Monday night and arrived Wednesday afternoon. Delivered from Auckland to Kaitaia, Northland (rural area). Super fast delivery, reliable, good deal for a high quality brand, and was packed really nicely. Will buy again and highly recommended! Very happy with the service.”

“Me and my wife finally re-did our kitchen for our family home a couple of years ago. 2 Years on, the kitchen is still in brilliant condition, functioning great and surviving two wild children (touch wood). I understand customer experience from my line of work, and every step of the Kitchen Mania experience has had that in mind. From the initial engagement they were clear at helping steer us through the journey, providing advice and consultation every step of the way. The delivery of the kitchen was SUPER quick, super professional in their comms and where there was a need for a minor tweak a week later, they came out promptly, sorted it with no dramas. Couldn't get a better experience and when you've got a big change with lots of moving parts for the home, you want a group of people that can manage this professionally and with excellence.”

“A very big thank you to the Cranfields team. Such excellent customer service – at a level that seems to rarely exist these days: warm, prompt, and informative. Their comms and delivery certainly exceeded our expectations. And the products are second to none. This is a one stop shop for select and luxury items for everyday enjoyment.”

“Great service - ordered drumsticks on Sunday and were packaged up ready for Monday delivery.”

“Sheryl was so amazing, we had a dreamy dress up play date, and left with a whole outfit, the styles and prices were so good! Our new favourite store on the shore!”

“A final progress comment for this project. My kitchen is now fully completed! Although it's still small, but it's cosy bright and modern. I am very satisfied. I believe Kitchen Studio has done their best for my kitchen, they have magically transitioned it from an old style to a modern and half open plan completely new look! I would like to say a big thank you to the Kitchen Studio Northshore Director Paul Collins. He followed my case by himself, visited the site several times. He is an excellent leader and a quick decision maker. From my experience that in his business he definetly put customer first as well as providing the highest quality of the design and products. I also would like to say thank you for my designer Nisa. She is very patient person. She provided me 3 options of the design and modified all the details to fit my need. I have just experienced from an unhappy customer to a super satisfied customer. This could only happen in the Kitchen Studio Northshore. No wonder it is the most trusted brand in NZ! I would strongly recommend Kitchen Studio North Shore to my friends, family and clients. _______________________________________________________________________ A quick update with the progress. After I posted a comment on 30/06/2020. The director of the Kitchen Studio Northshore Paul straight away sent me emails, messages and gave me phone calls. He met me on site the next day morning. I was very impressed with his efficient. Paul was very patient. He listened my story and proposed a few solutions straight away. The next day, he followed up my case and insisted to come over again next week to make sure things are under the right direction. Very good customer service and excellent leadership. So far I am satisfied with the solution. I rate 3 stars for now and we will see how it goes when everything is fully finished. Posted on 30/06/2020 Super disappointed with the schedule. Fully paid the fees on time. Started the job on 5/05/2020, but I was told today that I still have to wait till 22/07/2020 to get my splash back glass installed. They haven't even measured it yet. All these days my kitchen is just sealed and pending there. Not acceptable and it is misleading to me. Especially at the begining I was told by the designer that I am not able to use the kitchen for only 1 week, but now it has been over a month. My builder told me that the entire house renovation is gonna finish this week. However, my kitchen is still on the way. Electrician is not able to install the switch and connect all the appliances till the splash back glass is installed. Gave them a call, I was trying to ask them to speed it up and solve the problem. The explanation from the manager was: bench is not installed yet, it takes time. Only bench is installed then they can measure the splash glass. My debate is, you contracted with the builder to install my kitchen, it is your responsibilities to follow up the whole schedule and delivery the services. Never over promise anything. I told the manager that I am not going to recommend kitchen studio to my friends and family. I was questioned back from him: so what other brands can you recommend? Ummm, arrogant. I am trying to be nice to hide all these names. I hope it is only just me had a bad experience. The others have better experiences from the kitchen studio.”

“Ordered an outdoor shower from ABI Interiors on the recommendation of our plumber. Unfortunately he/we miscalculated the height of our eaves and it wouldn't fit under. ABI customer service was EXCELLENT, with a full credit arranged on return of the product to their warehouse in original order and packaging. Good communications throughout. Would buy from ABI again with confidence. Many thanks. Rob”

“We have upgraded our mattresses at home from this store (4 in total). Recently the last one, a queen size mattress. Quality, price, and service from Seema is exceptional and the best. We highly recommend this store for your bedding needs.”

“Came in just before Christmas to look at beds. Kathleen was amazing and helped me to find the correct bed in the price range that worked for me. She was an absolute darling. The rest of the staff were great as well. My bed was delivered quickly (before Christmas) and the delivery drivers were great as well. 100% will recommend BedsRus. Loving my new bed!”

“Thank you so much Robyn and team. Great service, showed us how to cut tiles, and supplied all the stuff we needed including trim and silicon. All with big smiles and such a helping attitude. Thoroughly recommend”

“Thank you for the donation of a new tree for the garden at Cambridge Kindergarten and to the wonderful staff who helped us choose and plant this amazing big tree in our playground. Already the monarch butterflies and tui are visiting the garden. With your wonderful help the children of today and the future look forward to caring for the tree, enjoying the seasons and the shade it will provide. Kia ora”

“I had Deep and Ross deliver my bed today a great team, great service, very friendly and helpful and recommend them highly”

“Brought a new queen bed, and I had to change my base from a whole base to a split base due to limit space in our staircase. It was an easy process to do the exchange. Great friendly service in store, delivery was abit slow but got there in the end. Bed is great and very comfortable, good quality sleep with this product.”

“Thanks to Mark and the team for superb customer service. We appreciate your recommendations and flexibility with our timeframe, friendly service and the quality of your product!”

“Lovely shop the most helpful staff beautiful materials, gifts and lampshades. They also make lampshades and cushions with the materials you can choose. A great find - will be back again.”

“Excellent service re sending several suitcases of excess baggage as I moved back to Auckland. Protective wrapping on all suitcasss and arrived on the day they said they would plus a boxed item to Te Awanutu arrived in perfect condition. Grt service.”

“Ordered a 2026 diary yesterday & it was delivered today,that would have to be the best delivery service ever ,thank you Maria & for the mars..The quality of the diary is excellent & great to see its a NZ company.Have a great year.”

“Best service ever - and this includes after sales. I purchased 2 chairs from here 6 years ago. Due to a mishap at my house, the wee plastic feet needed replacement. Furnish were so helpful at not only locating some for me, but also couriering them to me at no cost. Highly recommend this shop. Wonderfully helpful people always.”

“Little & Fox were amazing. Right from consult and measurements appointment right through to choosing fabrics and installation it was seamless. So professional and everything is just perfect. Cannot speak highly enough……”

“We loved the sofa and coffee table from BoConcept. Recently had a small issue with the parts. Ben was a great professional to deal with. Communication and service were top class among quite a few furniture dealers we had experience with. Highly recommended!”

“I had a great experience with Scott at Beds r Us in New Lynn. He was extremely accommodating and helpful and even managed to give me a few laughs while I was buying my bed. I would highly recommend this store if you are looking for personal, hands on advice and service. Old school in all the best ways.”

“Both Sakun and Vikas are very helpful and offer competitive price.”