Women shoe store in Auckland

“Superb service from Sharon and the team at Prada Auckland. I've been struggling with trying to fix or replace a worn Prada bag strap, but the team managed to find me a replacement Prada strap of exactly the same colour and even had extra holes put in. Frankly, I'm in disbelief at how smooth and communicative the team was. This is service the way all luxury brands should do it. Well done, and thanks again.”

“Thank you to the staff at Hannah's Botany - I had purchased a pair of shoes last year that I had a problem with. After emails sent to H/O, they referred me to a store. The staff at Botany were helpful, and the problem is sorted!”

“I had a delightful experience at the Timberland shoe store, all thanks to Semi, the wonderful sales guy. His knowledge about Timberland's products was impressive, and he helped me find the perfect pair of shoes. Semi's patience and professionalism were truly commendable. He took the time to answer all my questions, never making me feel rushed. It's rare to encounter someone so dedicated to ensuring a positive customer experience. With Semi's assistance, I not only left with a fantastic pair of shoes but also a smile on my face. His exceptional service made my visit memorable, and I can't recommend them enough. If you're in the Timberland store, be sure to ask for Semi – you won't be disappointed!”

“Black Pepper Orewa is my favourite store, the staff are absolutely brilliant, I have always experienced exceptional service from these lovely ladies, my only regret is that they are not based in Whangarei!”

“Lovely young lady that helped me on sunday is a little superstar!”

“Personal service and very knowledgeable staff. Impressive!”

“Aww I don't know why the low scores here. Seriously? We went today and got serviced really well. Top notch products and pricing was good too. Got a nice discount since stuff were on sale. The ladies were so attentive and catered well to our queries. Cheers! Coming back again.”

“On the 9th of July, I purchased a pair of walking shoes from your store and had a truly pleasant experience. I would like to express my sincere thanks to your sales assistant, Ramon Jr., for his professional help and attentive service. He was very detail-oriented and made sure I found the perfect size — SUMMITS - PERFECT VIEWS Black/Black, size 6. I am absolutely delighted with the high quality and incredible comfort of the shoes. Thanks to Ramon’s assistance, my daily walks have become light and enjoyable. Once again, thank you, Ramon, for your excellent support!”

“Excellent shopping with Liam helpful friendly polite. Went in for one pair, bought 2 . Great sales work”

“Leyla was so helpful in helping me choose my summer shoe ⭐️ lovely service from her!”

“My favourite store...great variety and value,helpful and friendly staff!”

“Very friendly staff in store today and helpful, great service especially compared to other branches I’ve visited lately!”

“I came in today to find some shoes - I was so happy to have Isabella’s help, she didn’t stress me and let me try on so many pairs. Such a lovely girl! I ended out buying more than I planned, but I’m so happy with the service.”

“Can have very over priced items. Especially when you can find some items cheaper brand new. Eg Shien and Kmart brands. Otherwise has a great collection of goodies.”

“My experience from shopping Nicole Rebstock shoes was a pleasant and comfortable one. I believe that what makes a good impression of a brand is their prompt customer engagement and I can say that the Nicole Rebstock has got that down! At the Commercial Bay store, I received useful styling advice for my shoes that was relevant to my wardrobe and that made me excited to be able to see my outfits come to life with the right shoes. As a matter of fact, I have bought shoes online for a last minute event. They shipped out the shoes on the same day of my order and I received it the next day right on my doorstep! These shoes are beautifully crafted, I have worn them at work for long hours and taken them out on nights out and they have served me well and will continue too. I will continue to support this brand. :)”

“I have to say I went in for an exchange and customer service was excellent and hassle free I also opted to bring another pair in for smaller size and she held the pair of pants I was gonna pick up and exchange. Many helpful tips about sizing which I’ve never had when shopping so was a great experience! Thanks”

“Rosie was super friendly and helpful, great shopping experience. Top notch customer service!”

“Browsed through several shoe stores in the mall with no luck until I walked into Merchant. The lady there was very friendly and genuinely helpful with her advice (I wish I had gotten her name!) We had a very good experience and bought what I needed.”

“Such a beautiful store! Super welcoming staff who are very passionate and knowledgeable about the product, I had a great time trying on and purchasing a beautiful pair of shoes :)”

“Connie was most professional sales person I met this year. She approached to my concern with great manner and did absolutely the best to make me as a long time customer very happy. Thank you so much . Seeing KW stuff trained so well definitely puts this label to the top of the line. Ella”

“Just like the other luxury brand Louis Vuitton, Gucci they always have staff at the door to greet you when you visit the store. Current this Gucci Store is still under renovation to fight for better brand awareness and positioning.”

“My Anna silk velvet dress arrived today and it is absolutely GORGEOUS! It's a timeless, stylish piece that is comfortable at the same time, a combination that's hard to find. LOVE it!”

“Amazing customer service - I enquired online about purchasing a pair of shoes to send to Australia and within the day they were purchased and arrived 2 days later via courier. Thank you to Tiffany for your assistance!”

“Great service and selection of quality workboots.”

“I have just been at North West Glasson’s and was helped by the lovely Ellie, who assisted me in finding a perfect top for my new job. All the staff there are always so lovely in this store! I would definitely recommended this store to anyone and everyone.”

“The ladies who worked today in Newmarket, are reminders to all that sometimes just a listnen and a good laugh can go along way. Gorgeous Gals inside and out.”

“Only went to this Store to enquire about few things. Asked the person some questions and got satisfied answers. Will be back again.”

“Good service overall from the lndian lady behind the till today (05/07/24) around midday. Some people have the ability to lighten up your day without even knowing it. Will definitely call again”

“Dotti Manager was professional, efficient & engaging. She took great care in listening and even offered to steam iron one of the garments I was exchanging. It was fantabulous service. This service extended to all the stores I went to St Luke's, Sylvia Park too finally a store where service is their standpoint as well as the beautiful clothes. I 'll be back. 6 stars”