Hardware store in Auckland

“These guys offer the best prices on timber in Auckland . If and when the big guys list their timber prices online - do the comparision The sound you hear is your wallet congratulating you on your smart puchase decision”

“Well stocked and very helpful 5 star”

““I’ve had the pleasure of working with ITM, particularly the Avondale branch, and their service is absolutely top-notch. The staff are incredibly friendly, always ready to assist with a smile, and their attention to detail is impressive. They prioritize health and safety, ensuring everything runs smoothly on site. Their prices are competitive, and their positive attitudes and amazing company culture make them a joy to work with in business. I highly recommend ITM Avondale for anyone looking for a reliable partner who will not only meet but exceed expectations. They truly know how to make you look good in the process!””

“Always great to visit. Have everything you need. A +++”

“Im not a customer Yet. Im a supplier. However after stopping into ask about shiplap. Gail blew me away with her attention to detail & full understanding she has within the industry. Her product knowledge was clear & helpful while being all the above she remained Genuine, honest & down to earth. Staff like that are one in a million & very hard to find!!! Thank you for your time woodmart. Muchly appreciated”

“Great service, quick and reasonably priced delivery (we are on the shore) but best of all the timber is always top notch.”

“Is a tradesman based shop but deals with public as well. Great help from all staff and unlike bunnings, they help load your vehicle. All the staff know their job and available products you ask about”

“It's like visiting family going here. Everyone is so friendly and helpful”

“Excellent service from these folk. Thanks Ellie and Sam for your very helpful attitude. Will def be returning for more product. Highly recommend.”

“Very excellent services. He gave all what I asked him. And gave many options ehat I need it.”

“Got 2 vape pods and was blown away with amazing customer service!!!”

“staff is accomodating and has good recommendations with the products”

“Very excellent services. He gave all what I asked him. And gave many options ehat I need it.”

“Great service from the phone front of house and the team in warehouse all round top notch”

“Great service and pricing. Having a great merchant really helps with keeping things moving.”

“Awesome service, friendly as great prices”

“Always good service and a good range of products. They usually stock locally sourced timber when they can. Good trade account service and deliveries too”

“Good for all farm andand assorted animal products and services”

“Greg the customer service team leader at Mitre 10 Mega New Lynn went the extra mile to ensure I received first class service. I cannot speak more highly of him and his dedication to ensuring good customer service. I am very happy in all respects with this store and would not hesitate to recommend the store to others.”

“Awesome service and good prices fast and affordable pricing”

“Love these guys! Honestly if I could give more stars I would! Great staff, friendly and always have a good laugh and do a great job. Best shop manager I have come across (sorry if wrong but think his name was Tim?) Absolutely nothing is a problem. Only had one tool I have brought back, he replaced it and the new one has been flawless, and every time I step in the shop I get great service and he even replaced a 24 inch chainsaw bar for free. I say it every single time I leave, will see you guys again soon!”

“Great service at this store, the staff like to get to know their customers and they really do look after us.”

“Popped into the store thinking I knew what to get but Chris took the time to discuss my project and identify a much cheaper and more suitable product for it. If I had gone along with my own plan I would have been short on product and could not have completed it with how much the costs would have blown out of budget. Extremely appreciative of the time and knowledge Chris provided, especially without making me feel bad for my obvious mistake. Excellent customer service. I will definitely be returning for further DIY projects and am happy to recommend others to do so too.”

“The young lady working there was so helpful! Her name was Trudy and she gave the best customer service, gave me some very helpful information and made the whole process super easy! Will definitely be returning :)”

“Great range of product and helpful staff Under Level 4 is providing same day delivery to the local area. Great to circumvent the couriers delays in a pinch!”

“Had a mishap where I needed a pair of bolt cutters to get into a case. These guys not only helped me but also let us borrow a pair for free so I could enjoy the rest of my holiday in peace. Great work and customer service.”

“Perfect shopping experience. I was impressed with the professional quality of the customer service people.”

“The young woman on the counter went the extra mile in assisting me to find replacement fittings for a louvre window. We spoke to the product researcher in the office who said he’d look it up. It is very rare for that kind of personal service and I’m very grateful for her thoughtfulness, initiative and focus on customer service. Thank you!”

“Heaps of nicely priced new and second hand tools. + They're open all the time...which is bang on brilliant!”

“I can’t speak highly enough of the team at PlaceMakers Waiheke. Time and again, the standout feature of this branch is the quality of the staff – knowledgeable, approachable, and genuinely committed to helping you get the job done properly. From the moment you walk in, you’re treated like a person rather than a transaction. The team take the time to understand what you’re actually trying to achieve, whether you’re a trade professional working to tight deadlines or a DIYer who needs a bit of guidance and reassurance. There’s no impatience, no talking down, and no sense that you’re “in the way” – just calm, practical advice delivered with real expertise. What really impresses me is how well the staff know their products. They don’t just point you towards an aisle; they explain options, flag potential issues before they become problems, and offer sensible alternatives when stock is limited (which, on an island, is sometimes unavoidable). That level of proactive thinking saves time, money, and frustration – and it’s something you don’t always find elsewhere. The service is also consistently friendly. Even when the store is busy, the team remain upbeat, polite, and efficient. You get the sense that they genuinely care about the local community and take pride in being a reliable backbone for Waiheke’s builders, tradies, and homeowners. Yes, it’s an island store and the range can’t match the mainland, but the staff more than make up for it. Their willingness to help source items, suggest workable solutions, and go the extra mile makes PlaceMakers Waiheke an essential part of getting anything built or fixed on the island. In short, this is a branch defined by its people. Excellent service, deep product knowledge, and a refreshingly human approach. Highly recommended.”