Auto parts store in Napier

“I cannot thank these guys enough, who got my car up and running in such a short amount of time. I went to them with a faulty alternator and they ordered the part and fitted it the next day, even staying later to get work done as it was a bit more difficult than expected. They gave a great price, unbeatable and I was so thankful I could get back on the road to my next job. Thanks everyone!”

“Very happy with the service received - we have a European EV so we were concerned that workshops here would not be able to sort it out. But Murray was able to diagnose and fix the electrical issues.”

“Best experience I have encountered each time I visit never a grumpy face or abrupt service very helpful when I haven't a clue about the car. Have been many times and told many people this is the place to go”

“Nice work team. Great service. Fixed both tyres in 10minutes. Cheaper price and good quality tyre. I will not go anywhere now . Have a great day”

“Absolutely amazing service at Bay Tyres! The team are so genuine, honest, and helpful — it’s clear they truly care about their customers. I’m so glad we have a business like this in our Napier community. You feel looked after from the moment you walk in, and the whole process is stress-free and efficient. I honestly can’t recommend them enough!”

“Had a small leak in my Tyre the wonderful team sorted it out quick while I finished work and are helping me out to sort new tyres for my car. Great prices and friendly knowledgeable team. Will definitely be a returning customer. Thanks guys”

“Excellent experience. Professional, friendly and helpful. Will definitely be a repeat customer.”

“Friendly and helpful staff and good price aswell was in and out within 40 mins for all tires changed no complaints great service”

“The Absolute Best Tyre Shop in Hawkes Bay”

“The staff is really friendly and the price also good!”

“Amazing service not only on my vehicle but the customer service is and always has been amazing and just over all genuine care for customers. Rayno makes us feel like whanau. Thank you so much Rayno.”

“The team were really helpful with a small issue I had with RV hot water unit. They helped be sort out the problem and explained how to rectify it if it happens again Would recommend First Auto Works for anyone needing repairs/maintenance”

“Amazing service and will definitely take my car here in near future. Our cars starter motor went out and we were stuck were to take our car. These guys not only responded fast, but they were able to get someone to us to take a look, and they towed our car back to there shop and it was all ready for us to pick up with 40hours. Thank use all & good luck to pipper :D super proud of ya!”

“A+ service. Purchased four new AT tyres online from Hyper Drive with balancing and alignment included. Rocked up to installer Orizen at 1pm then back at 3pm. All done. Driving like a dream now!”

“Had a flat tyre and mike was very helpful and kind to us, he answered all of our questions and offered the best deal according to our budget. Great place and would definitely come back!”

“The best in Napier, hands down. Over the past four years, I’ve tried several other places closer to where I live, and I’ve been thoroughly disappointed with their work. Matt and his team are highly professional and clearly know what they’re doing. I’m extremely happy with their service. Totally trust them with my car. The best value for money. Five stars!”

“Pleasant and professional service, easily explained the options available and carried out the task quickly, would recommend for price and service.”

“great customer service and care amazing team that helps you even on a tight budget they helped me find tires that I could afford”

“The team here are awesome. I rocked up with no appointment, a rattling from my back right wheel that started in the morning. The guys jumped under the car, found the problem, and it was fixed by the time me and the kids got lunch at a great price. Really impressed, thanks team.”

“After experiencing a scary front tyre blow out in our house bus and then the stress of finding out our sized tyres are no longer made anymore, the Team at Bay Tyres were absolutely fantastic!! Took the time and effort to find replacement rims and tyres, kept us in the loop and had as back on the road in no time which we were extremely grateful for as we were a long way from home! Friendly bunch of good buggars, happy with the price and wouldn't hesitate to recommend to all!! Cheers guys!!”

“We are new to the area and this place was recommended to us by our neighbour. Very happy with the service and all the staff are very pleasant. I would have no hesitation in recommending them. Having a loan car service is a bonus. Thanks to Phil and his team”

“They're real good at trying to appeal to the customer, real quick on producing the item and at a good price (even though its second hand parts but still good price for it). Having the knowledge for each part aswell.”

“Absolutely incredible people, the service was fantastic. During a moment of pure panic and desperation the sweet man who had his hands full took time to replace a bad fitting and give me some measurements for a proper replacement. If it wasn't for him I wouldn't have gotten my car home. Thank you again for the amazing help. I will definitely be coming back and spreading the word! ❤️”

“Thanks so much for fixing my pranged up car - fantastic customer service and A1 job completed quickly”