Home goods store in New Zealand

“Brought a new queen bed, and I had to change my base from a whole base to a split base due to limit space in our staircase. It was an easy process to do the exchange. Great friendly service in store, delivery was abit slow but got there in the end. Bed is great and very comfortable, good quality sleep with this product.”

“Amazing pricing and amazing service. We rented the party set which included lights and smoke machine. It really brought the party to the next level and the team were super friendly and helpful with their products. Can’t recommend enough!! I also got great decoration advice from them”

“Very helpful - knowledgeable and committed to helping me get the right colour. (And it looks great)”

“A final progress comment for this project. My kitchen is now fully completed! Although it's still small, but it's cosy bright and modern. I am very satisfied. I believe Kitchen Studio has done their best for my kitchen, they have magically transitioned it from an old style to a modern and half open plan completely new look! I would like to say a big thank you to the Kitchen Studio Northshore Director Paul Collins. He followed my case by himself, visited the site several times. He is an excellent leader and a quick decision maker. From my experience that in his business he definetly put customer first as well as providing the highest quality of the design and products. I also would like to say thank you for my designer Nisa. She is very patient person. She provided me 3 options of the design and modified all the details to fit my need. I have just experienced from an unhappy customer to a super satisfied customer. This could only happen in the Kitchen Studio Northshore. No wonder it is the most trusted brand in NZ! I would strongly recommend Kitchen Studio North Shore to my friends, family and clients. _______________________________________________________________________ A quick update with the progress. After I posted a comment on 30/06/2020. The director of the Kitchen Studio Northshore Paul straight away sent me emails, messages and gave me phone calls. He met me on site the next day morning. I was very impressed with his efficient. Paul was very patient. He listened my story and proposed a few solutions straight away. The next day, he followed up my case and insisted to come over again next week to make sure things are under the right direction. Very good customer service and excellent leadership. So far I am satisfied with the solution. I rate 3 stars for now and we will see how it goes when everything is fully finished. Posted on 30/06/2020 Super disappointed with the schedule. Fully paid the fees on time. Started the job on 5/05/2020, but I was told today that I still have to wait till 22/07/2020 to get my splash back glass installed. They haven't even measured it yet. All these days my kitchen is just sealed and pending there. Not acceptable and it is misleading to me. Especially at the begining I was told by the designer that I am not able to use the kitchen for only 1 week, but now it has been over a month. My builder told me that the entire house renovation is gonna finish this week. However, my kitchen is still on the way. Electrician is not able to install the switch and connect all the appliances till the splash back glass is installed. Gave them a call, I was trying to ask them to speed it up and solve the problem. The explanation from the manager was: bench is not installed yet, it takes time. Only bench is installed then they can measure the splash glass. My debate is, you contracted with the builder to install my kitchen, it is your responsibilities to follow up the whole schedule and delivery the services. Never over promise anything. I told the manager that I am not going to recommend kitchen studio to my friends and family. I was questioned back from him: so what other brands can you recommend? Ummm, arrogant. I am trying to be nice to hide all these names. I hope it is only just me had a bad experience. The others have better experiences from the kitchen studio.”

“I have decided to write this review as the service I received from this company was outstanding and exceeded my expectations. I had previously supported another carpet cleaning business for numerous years and decided to try AA Carpet Cleaning. This business has a winning forumula, "Their people combined with superior cleaning equipment, knowledge and expertise and genuine desire to service their customer in the best possible way. Matthew took my service call and arranged a prompt cleaning service with his top technician under 24 hrs to meet my request. Jonathon represented AA carpet cleaning as their technician. He was on time, courteous and very respectful of our property and belongings. He was genuinely interested to find out what problematic stains we may have and explained the process he would use. He worked efficiently and was very thorough with the cleaning process. Johnathon operates at a level beyond a typical employee with his high standard of professionalism. AA Carpet cleaning operate at a 5 star level with the owner co-ordinating the cleaning jobs you know you are in good hands. You will be impressed with their service. It is second to none. I am delighted to know there is a great service I can use and will support from now and in the future.”

“Me and my wife finally re-did our kitchen for our family home a couple of years ago. 2 Years on, the kitchen is still in brilliant condition, functioning great and surviving two wild children (touch wood). I understand customer experience from my line of work, and every step of the Kitchen Mania experience has had that in mind. From the initial engagement they were clear at helping steer us through the journey, providing advice and consultation every step of the way. The delivery of the kitchen was SUPER quick, super professional in their comms and where there was a need for a minor tweak a week later, they came out promptly, sorted it with no dramas. Couldn't get a better experience and when you've got a big change with lots of moving parts for the home, you want a group of people that can manage this professionally and with excellence.”

“I have shopped at preview for many years. The staff are always extremely helpful, make the experience fun and certainly go out of there way to make sure your purchases are just what you need. Many thanks Preview. Top shop.”

“Chris (and James) provided some of the best customer service I think I've ever received from a supplier. So friendly, nothing was too much trouble, very prompt in their correspondence (including quotes and invoices), plus they dispatched and shipped my products to site so quickly I couldn't believe it. In Residence will always be my first point of call when specifying any bathroom products or hardware for clients. A pleasure to deal with and we absolutely love all our Perrin & Rowe tapware. Thank you!”

“We are very happy with the result in our kitchen delivered by Great Surfaces. The team were excellent to deal with and our expectations were exceeded. Highly recommend!”

“Our Son, Cohen is 11 and for over 3years now Georgi (Debrov) has helped with his technique and style, which has also helped increase his stage confidence. Cohen already had natural ability, having been playing since he was 3 however Georgi has been able to help him learn different genres especially Jazz. Georgi is a very cool music teacher and so kind & patient with his approach - Cohen really looks forward to his weekly drum sessions and understands the importance of reading his music sheets (it really is another language) Thank you so much Georgi!”

“Great staff always ready to help in a positive way cheers”

“Can't recommend these guys and girls enough. Excellent product range. Top notch customer service and happy to answer any questions or queries you may have about any of their products. Just good old fashioned customer service. Paint matching is spot on and the prices are reasonable compared to other shops. Been going here for several years now and will continue to do so. I have Paint shops closer to me, but these guys are well worth the drive. Thanks”

“Your service and selection is the best I’ve found in Auckland, I have tiled my bathroom, kitchen splash back and fire place all with Tile space.”

“I want to commend the outstanding customer service I received from Jesse at Dulux Trade Glenfield on 12 September, 2024, when I needed some paint mixed to match some old Levene's paint. I enjoyed a free coffee while Jesse consulted on how to meet my request, and was able to collect my paint the next day. Great service after three other paint shops were unable to help me.”

“Best customer service experienced in years. Richard was fantastic and so was Cary (sorry if name incorrect). Brought a mattress and now have gone back for me. Very happy with the service :)”

“I love my Thermomix! it has changed my life, i use it everyday. It is so easy to use and there are so many recipes, I don't know where to start. So easy to make pantry staples from scratch that are way healthier as you know what is going in them. Once you understand how to use it, it is so easy to re create you own favorite recipes in the machine too! Lisa Hays was my consultant and she was so friendly and helpful!”

“I recommend PAMS for your construction needs. If you are looking for a professional team who will help you get the desired result, rely on PAMS Home and Renovation. Highly Recommended and Good Pricing.”

“Cutshop designed and cut the storage box for the front of our made-in-christchurch electric cargo bike. Came out real nice, thanks team!”

“Brooke and the team were great to deal with. Our site visit, design and kitchen build all happened at great speed. Easy communication and switched on install team meant the kitchen was in and finished in no time. We now have a super functional and on trend kitchen which we are very pleased with. Thanks Team!”

“I don't write reviews but... We had a kitchen installed by Creative Kitchens over 10 years ago, and after a flood needed a lot of repairs. The organisation, workmanship, attention to detail and professionalism were second to none.”

“Friendly and helpful service. The staff who have helped me with my sofa seem as enthusiastic about colour and fabric as I am, which makes me feel like they care about the furniture and fabrics that they sell.”

“Exceptional craftsmanship, superb customer service throughout the entire process. Absolutely delighted with the results-complete transformation of two couches in desperate need of some love. Can’t recommend Living Room highly enough”

“A very big thank you to the Cranfields team. Such excellent customer service – at a level that seems to rarely exist these days: warm, prompt, and informative. Their comms and delivery certainly exceeded our expectations. And the products are second to none. This is a one stop shop for select and luxury items for everyday enjoyment.”

“Such lovely people I received my package personally delivered due to a family illness. Just a wonderful customers service gesture. Thank you meant alot .”

“We have upgraded our mattresses at home from this store (4 in total). Recently the last one, a queen size mattress. Quality, price, and service from Seema is exceptional and the best. We highly recommend this store for your bedding needs.”

“Great place for affordable knick knacks you may need around the house. This is the smallest Daiso store I have ever visited, but despite the size they offer an impressive range of items for every need, including kitchenware, bathroom essentials, storage solutions and stationery.”

“Cherry Tree has been a huge money saver for us. We highly recommend it to all of our friends, especially those with young children. We easily get our 'fee' back each year just from the money saved in buying nappies! All of the other savings are just a bonus!!! The people who work there are very helpful and the owner, Simon, really makes you feel like you're at home! We have been members for 7 years and will keep going for as long as they are around!!!”

“Both Sakun and Vikas are very helpful and offer competitive price.”

“Great customer service. Friendly and so helpful. New floor looks great. Make sure you talk to the team here for your flooring needs.”

“Abbas provided good customer service. He explained the protection plan and demonstrated assembly of the pieces too.”