Shoe store in Auckland

“Great customer service from Kyle at the Lynn Mall branch today when i went in to exchange a pair of trainers. Not only processed the return no hassles, but also tracked down the correct size online and sorted delivery for me. Staff like this are definitely a big asset to your company.”

“was served by a Lovely Lady named Shilo ”

“My favourite store...great variety and value,helpful and friendly staff!”

“I bought a clogs from here.It is very soft and comfortable I really like it the quality is remarkable… wonderful and friendly staff.. Must visit and buy.”

“Very friendly staff in store today and helpful, great service especially compared to other branches I’ve visited lately!”

“I came in today to find some shoes - I was so happy to have Isabella’s help, she didn’t stress me and let me try on so many pairs. Such a lovely girl! I ended out buying more than I planned, but I’m so happy with the service.”

“Can have very over priced items. Especially when you can find some items cheaper brand new. Eg Shien and Kmart brands. Otherwise has a great collection of goodies.”

“I have to say I went in for an exchange and customer service was excellent and hassle free I also opted to bring another pair in for smaller size and she held the pair of pants I was gonna pick up and exchange. Many helpful tips about sizing which I’ve never had when shopping so was a great experience! Thanks”

“Rosie was super friendly and helpful, great shopping experience. Top notch customer service!”

“Browsed through several shoe stores in the mall with no luck until I walked into Merchant. The lady there was very friendly and genuinely helpful with her advice (I wish I had gotten her name!) We had a very good experience and bought what I needed.”

“A huge shout out to Deidre at Dressmart Merrell. I came into the store to get a better sense of hiking shoe sizing after buying some Merrells elsewhere and being uncertain if I'd got the correct size. Deidre was incredibly helpful, helped me try on some different sizing and width options to really get a good sense of what worked for my foot. She knew her stuff too so had great tips, despite my not having purchased shoes there. I'm going to be returning my shoes for a different Merrell option that works for foot but wished I had come here first. Deidre, thank you so much! Next time I'll come straight to you.”

“Awesome store with wicked team!”

“Such a beautiful store! Super welcoming staff who are very passionate and knowledgeable about the product, I had a great time trying on and purchasing a beautiful pair of shoes :)”

“They have a good range of sneakers and the staff is professional and kind!”

“Ordered two new pairs - my last two pairs literally snapped within days of each other - I ended up wearing different jandals on each foot. They were about 18 months old. But I bit the bullet again and purchased another two pairs. The delivery was speedy and arrived on working day #2 after a weekend order. I was impressed with the courier service and the products I received looked good. Now to test out the quality and longevity of my latest pairs...”

“I really love to go to this shop specially when the Asian sales man is there. I don't know I have write the review for him before or not, I haven't seen such a perfect sales person. Westgate shop defenately must be proud of having him, everytime is helpful and so souch positive. Well done”

“Kev really set the bar for BEST employee of 2025, BEST vibes and BEST customer service experience. 10’s across the board. We definitely need more people like Kev in the retail industry.”

“Connie was most professional sales person I met this year. She approached to my concern with great manner and did absolutely the best to make me as a long time customer very happy. Thank you so much . Seeing KW stuff trained so well definitely puts this label to the top of the line. Ella”

“Just like the other luxury brand Louis Vuitton, Gucci they always have staff at the door to greet you when you visit the store. Current this Gucci Store is still under renovation to fight for better brand awareness and positioning.”

“Great service and selection of quality workboots.”

“My Anna silk velvet dress arrived today and it is absolutely GORGEOUS! It's a timeless, stylish piece that is comfortable at the same time, a combination that's hard to find. LOVE it!”

“Manager Casey, Bella and Paul are superb with their customer service. Very polite , friendly and very helpful . Great store and great people . Thank you team.”

“Great customer service and great deals”

“Amazing customer service - I enquired online about purchasing a pair of shoes to send to Australia and within the day they were purchased and arrived 2 days later via courier. Thank you to Tiffany for your assistance!”

“I have just been at North West Glasson’s and was helped by the lovely Ellie, who assisted me in finding a perfect top for my new job. All the staff there are always so lovely in this store! I would definitely recommended this store to anyone and everyone.”

“The ladies who worked today in Newmarket, are reminders to all that sometimes just a listnen and a good laugh can go along way. Gorgeous Gals inside and out.”