📍 29 Brookside Road, Rolleston
📍 Address: 29 Brookside Road, Rolleston 7614, New Zealand
📞 Phone: +64 3 347 8848
🌐 Website: rollestonmc.co.nz
We had a very disappointing experience with one of the doctors. She did not properly investigate my 1-year-old, who had chest congestion, a yellowish runny nose, and even a minor burn on his face. Instead of examining him thoroughly, she kept repeating that he would be fine in 4–8 weeks. We found her attitude and approach utterly unacceptable.
Worst Medical centre you have to be book 3 weeks before you fet sick to get an appoinment. Would not recommend and they over charge money grabbers.
It was our first time visiting to have my son's ears checked. Unfortunately, both of us are unwell with a virus, and I was running a high fever. We arrived 15 minutes late, as I had misunderstood the appointment time due to not feeling well. When we arrived, the receptionist informed us that we couldn’t see the doctor because we were late. They said the best they could offer was for a nurse to see us. The nurse then raised her voice at me about being late and said she couldn’t help, as only emergency appointments with the doctor were available. She didn’t consider my son's ear issue an emergency and advised us to go to a pharmacy to have his ears checked. I’m unwell—possibly with COVID—and yet they told me it was okay to go into the community. It would’ve taken just two minutes to check my son’s ears. This was a terrible experience ever.
My Doctor and the nurses amazing, but they need to look at some, not all, of the ladies on the front desk and explain that dealing with people is part of the job! Nothing worse than feeling sick, but still making an effort to be friendly and getting a rude person.
Lovely medical practise. They do listen and take the time. Receptionists nice. Wait times reasonable compared to what I have experienced elsewhere. Fit me in same day when I got a serious dog bite and sorted me out. Sad to have to move now that we have moved away.
Always able to get me and my son in within reasonable timing. They listen and help very well. Also text with results even on the weekends sometimes very pleased
Receptionists are rude and unwelcoming, zero empathy. Wait times are unreasonable.
Always allow an extra 20 mins. Never on time regardless of the time of appointment. I've had the first one of the day, 10 mins late. Nurses appointment for 9:50 am, it's now 10:17am. Thankfully the medical care is much better than their scheduling.
Love the kids play area, very thoughtful. There is a baby change table in the toilet too. Doctors are efficient, generally running on schedule.
Rolleston Medical Centre is located at 29 Brookside Road, Rolleston 7614, New Zealand
You can contact Rolleston Medical Centre at +64 3 347 8848
You can find directions to Rolleston Medical Centre by following this map link
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