📍 175 Queen Street, Auckland CBD, Auckland
📍 Address: 175 Queen Street, Auckland CBD, Auckland 1010, New Zealand
📞 Phone: +64 9 222 2577
🌐 Website: caringclinic.co.nz
Great service. Friendly and efficient receptionist. Doctor was very nice and sympathetic to my needs. For a walk in clinic it was wonderful!
Although we went there by mistake (we had a letter a from University Doctor with a list of clinics names and this was one - however we needed one with XRay) the ladies at reception were very kind and helpful Atmosphere was great and calming (We did not use the medical service though).
Overall, the doctors, nurses and other staff are very nice and professional. Never had an issue. But there was one receptionist today who was quite rude and really impatient. I was totally happy with her suggestion and asked a specific follow up question, but she just wouldn’t answer me and seemed to think I was challenging her??? It was a bit rude but overall still very good experience!
All the staff is really friendly and caring, the nurse is very experienced, I had many vaccination here and personally I think it doesn't hurt at all. And the doctors are very professional. Doctors always manage to find the right solution and medicine ,care for my daughter. And what is so convenient about here is I can find many other services here acupuncture, blood taken, counseling psychologist services, IV infusion dental etc is just so much easier for me I don't have to run around and get everything done.
Friendly staff and professional services! Dr Sim was very patient and professional in explaining all my queries and that was the most efficient 15mins appointment that I have ever had! Also shout outs to the receptionist Carol and Nurse Anna who have all been very professional and nice! Highly recommended!
Your nurses, whether on the phone or in person, always seem more dramatic than the patients themselves when conveying test results, especially if certain results are abnormal. Haven't your nurses received professional training? Do you realize that such reactions from your nurses can cause secondary harm to patients? Your nurses always say things like, "Wow, your index is so high!" or "Wow, this index is really serious in China!" Excuse me? Who are you, and where is your professionalism? Are you even a doctor?
The service is excellent. The doctors and nurses are accommodating and professional. It's easy to book an appointment even if you do it on the day itself. The doctors and counsellors really do their best to see how they can help out. Additional point is the clinic has a wonderful environment. I recommend this clinic as I am very happy with my experiences. I would like to also specifically thank Ting Zhu, my counsellor. You have really helped me a lot with your advices.
We came here as non-residents for our infant’s immunisation knowing that NZ provides this free for all children regardless of immigration status. Called in advance and the recep was unsure and recommended that we consult with the doctor first, which is fair enough. However, the doctor was also unsure and said he would check with his nurse and that they’d call us back. We showed him the website that clearly stated all childhood immunisations to be free for all children in NZ and he said we did not qualify… We paid $95 for him to tell us that and left. A few days later, the clinic called to ask for my email address and I enquired about whether my child could do his immunisations there. The recep/nurse (not sure if it’s the same person?) said that she would check with her manager and get back to me. It’s been two months without any response, though the clinic still texts me reminding me that my child’s immunisations are coming up. It’s frustrating that we paid for nothing but even more frustrating that the clinic never got back to us when they repeatedly said they would. Anyway, we gave up and went to another clinic down the road where we got our child’s immunisation done on the same day without paying a single cent. That clinic immediately told us that all healthcare is free for children regardless of immigration status and were so professional and sincere. Non-residents with children under 5, immunisations and health checks are absolutely free for your child/children, don’t be deceived by this clinic!
Very good environment for an unprofessional clinic. Waste my time to visit yesterday, just told my wife they can't do the smear test during the pregnancy. The nurse should check the records before we make the appointment, ridiculous. And there is one more issue, my poor English couldn't explain properly, just leave it. Have to say doctors are talking nicely, their voice can make you trust them.
The nurses and doctors are very professional and friendly. All the staff are mandarin speakers. Walk ins also welcome. Highly recommended especially when you urgently need your medicals.
Caring Clinic Doctors is located at 175 Queen Street, Auckland CBD, Auckland 1010, New Zealand
You can contact Caring Clinic Doctors at +64 9 222 2577
You can find directions to Caring Clinic Doctors by following this map link
74 Taharoto Road, Takapuna, Auckland 0622, New Zealand
15 Westgate Drive, Westgate, Auckland 0814, New Zealand
17 Antares Place, Rosedale, Auckland 0632, New Zealand
13-15 Bute Road, Browns Bay, Auckland 0630, New Zealand
15 Shea Terrace, Takapuna, Auckland 0622, New Zealand
Tamariki Avenue, Orewa, Orewa 0931, New Zealand