Animates St Lukes

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Reviews

1. Catherine Sun ★★★★★

   This will be my go to store for pet purchases. The team is so friendly and helpful. They gave me lots of advice and helped me find everything I needed.

   almost 3 months ago
2. Abishek Anbazhagun Shivakamy ★☆☆☆☆

   Terrible experience. I strongly advise against taking your dog here for grooming. Our Labrador was not properly cared for — he came back with a patch on his tail and was visibly shaken, shivering for over an hour. His eyes were filled with tears when we picked him up. It was heartbreaking. We paid for full service, his ears was not cleaned, he was not deshedded. We complained to one of the sales person, and he/she admitted that we weren’t the only ones — apparently, there have been several complaints recently. Please don’t risk your pet’s well-being by bringing them here.

   almost 8 months ago
3. Alex Liu ★★★★★

   St Lukes Animates Grooming did an amazing job with my toy poodle, Tiny. The staff was welcoming, and the salon was quick with high standard level. Tiny came out looking adorable with a perfect trim. Their attention to detail and genuine care were impressive. Highly recommend!

   1 year ago

1. Edwin Prince Sebastian ★★★★★

   Staffs are welcoming and friendly. Best place to see, feel and buy all pet products under one roof. Knowledgeable staffs who listen and provide the best solution.

   almost 2 years ago
2. Zeno Sukumaran ★☆☆☆☆

   1 month ago: Usually a place with consistent service, but recently it has gone backwards, for example the dog wash has been out of order for three or more weeks. Not coming here from next week! Today: another horrible experience - staff think this is some bureaucratic establishment- got told off for not having dog wash card!?! 7 months ago they said “we don’t have the card but you are in system you don’t need the card” now 7 months later demanding the card, as if we are “manipulating” their dog wash place! Random!

   almost 2 years ago
3. Jackson Ramland ★★★★★

   As written with the animals in mind..dog this place js great I can smell and touch all the toys and pick my own. Ohh and the biscuits are at my height I can take these. Cat...they provide all my food and that stupid flea stuff. And the human..easy to get what is needed either instore or online and friendly staff. Great location with parking

   almost 3 years ago

1. Hannah Gallagher ★★★★★

   Literally travel over the city to go to this Animate. Such lovely, professional and caring service. Every single time the staff are helpful. Mai (sorry if I've spelt you're name wrong), even offered to carry these boxes outside for me!!

   almost 3 years ago

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