Direct Office Products Depot | Avondale

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Reviews

1. Janet Liu ★★★★★

   Such lovely service!! They gifted us pens as well and felt so welcomed thank youu

   almost 4 months ago
2. Mary Nadong ★★★★★

   i initially came here looking for office max pens (their competitor lol) but ended up chatting with the reception lady and she was LOVELY! she ended up gifting me 4 of her own personal pens from office products depot. amazing woman and great pens. made my day!

   almost 4 months ago
3. Louise Malligan ★★★★★

   Attended the reception today and received amazing customer service from a woman who sold us a great compendium. Would shop here again.

   almost 10 months ago

1. Bhavini Patel ★★★★★

   I accidently called their office when I was looking for an office chair. I had seen one online that I liked and Simon went out of his way to get me the right chair quickly at a better price than I had seen it for from another online store. Easy to communicate with and deal with.

   almost 2 years ago
2. Paramjit Grewal ★★★★★

   Excellent team to deal with - pleasant, speedy delivery. Thank you Tania and Simon

   almost 3 years ago
3. Michael Horne ★☆☆☆☆

   Recieved a faulty bookshelf unit. Contacted the businesses the same day of delivery to inform them of the issue. Waited close to a month for a reply after sending numerous emails. Finally got a response that I will receive a partial credit back to my bank account for the faulty bookshelf. Now almost another month has passed since and no payment has been received.

   almost 3 years ago

1. anthony mallon ★★★★★

   Super impressed with Tanya and her team. The quality is excellent and the service and freighting into our awkward location of the Wellington Hospital has been amazing. Thank you everyone for your help and support.

   almost 4 years ago
2. Ross Tomlinson ★★★★★

   Seriously one of the most impressive customer service experiences I've had. Simon our account manager has excellent suggestions & goes above and beyond. Thank you. Ross @ Motorco

   almost 4 years ago
3. K Raj ★★★★★

   Highly dissatisfied with the overall experience. Bought a workstation desk, chair and drawer bundle. Firstly, the advertised price was misleading. Prices advertised in NZ should include GST and if not, should explicitly state so. Found out GST was added to the price when I went through checkout. I accepted the price but it is misleading. I noted a special request for delivery and asked to confirm if it was possible as I live by myself and needed assistance. I'm not sure why you accept input of such information in the order but ignore it completely when processing the order, without even having the courtesy of getting the agreement from the customer first when you can't meet the requirements. Each part of order was then was delivered separately on different days and none of this information was made transparent at the time of placing the order. And neither was the delivery request noted. It would help if you are transparent with your customers on your ways of operating instead of causing them massive inconveniences while happily taking the money upfront. Update 5/10/20 - Really appreciated the prompt response and action by Tanya to the feedback. They offered to assemble the desk (Steve was friendly and helpful) at no cost and took my feedback onboard to make any necessary changes to their B2C service. It's heartening to see businesses such as Workspace Direct taking the time to listen and make any necessary adjustments. Excellent customer service.

   almost 5 years ago

1. Tyrone Penning ★★★★★

   If your a local business needs any stationary, then this is the place. I was escorted into the warehouse and offered discounted rates for my business stationary. A huge selection of what you would expect at a stationary warehouse. Super friendly service.

   more 7 years ago

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