Number One Shoes

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Reviews

1. Christine ★★★★☆

   Large store with lots of shoes. Clearance section.

   almost 4 months ago
2. Phoebe ★☆☆☆☆

   I strongly warn anyone thinking about shopping at Number One Shoes Albany - avoid this store at all costs. My order was canceled without any notice, and I was never given a refund. No email, no message, no explanation. When I tried to sort it out, I was completely ignored. This is absolutely unacceptable and shows a shocking lack of professionalism and respect for customers. If a company can’t even communicate properly or process refunds, they don’t deserve anyone’s business. Save yourself the frustration and shop somewhere that actually values its customers. Terrible customer service and horrendous accountability for their actions.

   almost 4 months ago
3. Ervis Kaca ★☆☆☆☆

   Went to buy a pair of shoes for my daughter and as I'm about to pay for them the lady at the checkout ( i think the store manager) said the the advertised price which was $40 om clearance was wrong and they were actually $55 . I pointed to her the sticker on the show clearly saying $40 but she just kept repeating herself in a rude way and kind of telling me to pay or leave. Definitely not returning there anytime soon

   almost 6 months ago

1. Rohan ★☆☆☆☆

   I went to Number One Shoes at Albany today. The Muslim girl who helped me on the floor was amazing polite, helpful, and actually cared about customer service. Then I got to the checkout, and everything went downhill. The cashier, Abby who shockingly is the store manager was outright rude from the moment I approached. I was polite, yet she acted like I was inconveniencing her just by existing. When I asked for a bag, she made a massive fuss over it, rolling her eyes and behaving as if it was some huge chore. I would’ve happily paid for the bag if that was the issue, but she didn’t even mention that, she just decided to switch into full attitude mode. If this is how the store manager treats customers, no wonder customer service is dying. Absolutely unprofessional, unwelcoming, and the kind of behaviour that makes you want to walk straight out and never come back.

   almost 7 months ago
2. Steve Gibbs ★★★☆☆

   Got what I needed, staff unresponsive. Gave me the impression the person was going through the motion

   almost 2 years ago
3. Akenno ★☆☆☆☆

   Got kicked out for taking a photo of the shoes to see if a family member likes it 0/10 no wonder why there’s barely any customers

   almost 2 years ago

1. Rex Corbett ★★★★★

   March 2023 Still a very clean and tidy shop. Product range very well displayed and staff very pleasant to deal with. Will continue to shop here. Dec 2022 Have been here several times in recent years. A very clean shop with all stock very well displayed.

   almost 3 years ago
2. Alana Yun ★☆☆☆☆

   I saw the price on the box but they charging me $30. I asked guy about the price he said sorry.. Anyway l got half price than normal but so unfair on Boxing day

   almost 5 years ago
3. Injae Park ★★★★☆

   If u want a cheap shoes, number one is good place to get those. But dont expect high quality shoes from them. But there is variety of shoes in Albany store.

   more 6 years ago

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