Construction tools store in Auckland

“I recently had the pleasure of dealing with Thomsons ITM, and I must say, my experience has been nothing short of exceptional. As someone who frequently purchases hardware for various projects, finding a reliable and customer-focused supplier is crucial, and Thomsons ITM has proven to be just that. From the moment I reached out, Shannon Thomson, the Trade Sales Team Leader, went above and beyond to assist me. Her expertise and knowledge about the products they offer were evident, and she took the time to understand my specific requirements. Shannon's willingness to provide guidance and tailored solutions made the entire purchasing process smooth and efficient. What sets Thomsons ITM apart is not just the quality of their hardware, but the outstanding customer service they provide. Shannon's responsiveness and attention to detail ensured that all my questions were answered promptly, and she even offered valuable insights that helped me make informed decisions. The range of products available at Thomsons ITM is impressive, catering to a wide spectrum of hardware needs. Whether it's tools, building materials, or equipment, they seem to have it all. The quality of the items I purchased exceeded my expectations, and I could tell that Thomsons ITM takes pride in delivering top-notch products to their customers. Dealing with Thomsons ITM has been a pleasure, and I genuinely appreciate the dedication of Shannon and the entire team to customer satisfaction. Their commitment to excellence in both service and products has earned my trust and loyalty. I highly recommend Thomsons ITM to anyone in need of reliable hardware and a positive customer experience. I look forward to continued business with this outstanding company. Thanks from, Team Tectonus.”

“Came to this shop with my Father since the 80s”

“Amazing customer service and advice .I would highly recommend zee. pele. And Kevin. Such amazing persons to deal with .thanks again, hope to see you guys again soon”

“They know what they have and they have what you need. Great service with stock that no one else seems to maintain”

“I had such a delightful experience from Anna (Chesters Albany). She was knowledgeable and really understood my needs and budget. Her customer service was impeccable. Thank you Anna.”

“Amazing service Hana in showroom was fantastic nothing was too much trouble and trade and warehouse staff where fabulous to deal with . Highly recommend .”

“Wide range of tools, fittings and fastners.”

“Great people to deal with. Always helpful, and competitive pricing”

“This is a company with excellent and competent and fast service.”

“Bloody good shop,and very helpful too.”

“Very impressed with the after sales service, great company to deal with. We wouldn't hesitate to use Waterware products again and highly recommend.”

“Smart multi-tool blades available here!”

“Megan in the showroom was just so helpful. She located some difficult-to-find bathroom vanity fittings for me. She followed the order through. There's nothing Megan would not do to please a customer. Thanks Megan. Regards Shane / Harriet”

“Amazing team! I tell you what, working in partnership with these guys is amazing! They are very professional, kind and are very prompt when it comes to providing assistance and advice. I highly recommend everyone who works here. Thank you guys for all you do!”

“helpful staff and quick to get gears..”

“Customer service was second to none. Amazing people working for a great company”

“Helpful and knowledgeable staff and an extensive range of products to choose from. The parking can get quite busy, but not enough to remove a star.”

“Great place, extremely friendly staff. The team know what they're talking about. You can't go past ITM East Tamaki for all your building requirements.”

“Friendly staff. They have a good variety of stock and specials.”

“Friendly staff and good prices, easy parking at the door.”

“Very excellent services. He gave all what I asked him. And gave many options ehat I need it.”

“Such a helpful lady on the counter that was so good to my brother and me today Jonathan”

“These guys have nailed customer service and provide the best experience by far.”

“Suppliers of Commercial internal fitout products”