An hour long wait for two cheeseburger loaded fries. When we went to ask about a refund we were told that our order was only a few minutes away. The mince only went on after we went to go check on our order. We thought we'd give the staff the benefit of the doubt with it being a Friday night and the place being relatively busy but we won't be going back. Not a good feeling having your order forgotten and then being brushed aside.
Contacts & Location
📍 Address: 78 Brighton Mall, New Brighton, Christchurch 8061, New Zealand
📞 Phone: +64 22 419 0603
🌐 Website: m.facebook.com
About Us
The Burger Joint delivers a burger‑led line‑up that’s straight to the point. Music and pace keep a casual tone. Front‑of‑house runs with calm, helpful energy. Orders move at a steady pace. Buns hold well and patties come juicy.
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Reviews
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lethan Heugh ★☆☆☆☆
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Kendra Moran ★☆☆☆☆
Used to be our number one but this has gone down hill drastically!!! Oil is filthy, fries were burnt, chicken seemed like it was the second time it had been been reheated. Loaded fries are definitely not "loaded" as only have a scattering of toppings. Prices are no longer reflective of quality or quantity. We have tried to be patient and supportive of the new owners but that's it, we will never return. Do not recommend!!
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Tim Gabriel ★★★★★
Delicious burgers - even the vegetarian "the fatty" one. Good onion rings too. We didn't like the Karma Cola but overall it was still a great experience and we would return.
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E.R Stewart ★★★★☆
I’ve been hearing rumours of a place doing “really good burgers” in Brighton, I finally made it in to see what all the fuss is about. I wasn’t disappointed. Our small gang rocked up and immediately appreciated the vibe, well branded, very burger jointy. Funky tunes, plywood fixtures and little burgers etched into the tables. Cool. After some hard decision making we made our orders and with some impressive speed our food came out promptly. I ordered the the Hawaiian laden burger, with added onion rings… it was big, had big taste, it was bloody good actually! Everything was fresh and seemingly of good quality. Maybe I just ordered well, the rest of the team didn’t reach my levels of enthusiastic. The chicken burger I believe was well appreciated, the pulled-pork loaded fries fell flat for Claire and The Fatty burger left Caroline with feelings of regret, “I should have ordered that Smokey burger!” She told us. I did nibble some of the pulled-pork fries, and liked it, but admittedly it lacked a certain balance — some fresh, diced herbs or tangy pickles might have picked it up, just my opinion. If you’re a fan of American style cuisine, big burgers, bigger flavours, try it out.
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R J ★★★☆☆
Have had better burgers from here before but the experience fell flat this time around. Bun to Pattie ratio wasn’t ideal and burger lacked punch. Personally not a fan of their style of fry they use and the whip cream added to the shake. Really should say on the menu if there’s whipped cream so you know to request its removal. The service was solid especially considering how busy it was. Would have liked to give 3.5 stars if it was an option.
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Mia ★★★★★
Kimchi loaded fries were amazing. Hawaiian burger was just as good, definitely one of the best burger spots in Christchurch
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Glyn MacDonald ★★★★★
Food is superb. I had the Moroccan lamb burger. My daughter had the traditional cheese plus we shared fries. The food is super high quality the atmosphere so chilled and relaxing. This was our second time and each time the food is 5 stars. Such nice people too.
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Brie Liberty ★★★★★
We made our way to the Burger Joint line of by accident because our initial lunch plans fell through. We immediately liked the friendly outdoor area and kind waitstaff. We’re not the easiest of customers, with two children under five who had been out swimming for the past couple of hours. They accommodated our weird requests (fried egg on a plate) without even a sideways glance. The Burgers were heavenly. My husband and I both had the fried chicken burger, as we are usually cautious of a new burger joint.. we did not need to worry. Perfectly crafted and well sauced. My son loved his smiley face inside his burger. We also couldn’t get over the onion rings. They rivalled the glory of American onion rings and took us back to the past when we could travel. We also rated their decor, toy fridge and ongoing friendly customer service. Thanks!
New Review
FAQs
What is the address of The Burger Joint?
The Burger Joint is located at 78 Brighton Mall, New Brighton, Christchurch 8061, New Zealand
What is the phone number of The Burger Joint?
You can contact The Burger Joint at +64 22 419 0603
How can I get to The Burger Joint?
You can find directions to The Burger Joint by following this map link