Number One Shoes

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Reviews

1. Rj K ★☆☆☆☆

   ⭐ 1-Star Review – Extremely Poor Customer Service I had a very disappointing experience at Number One Shoes. I went in to return a brand new pair of footwear that were slipping off my feet and were genuinely unsafe to walk in. This was clearly a health and safety issue, as I could easily have fallen and injured myself. The lady who claimed to be the manager (or was pretending to be one) was extremely unprofessional and showed no regard for customer feedback. Instead of listening to my concerns, she and her male colleague were completely dismissive, insisting that “nothing was wrong” with the shoes. I tried to explain that the product was not fit for purpose, but they refused to acknowledge it. No alternative pair was offered, no solution provided — nothing. They simply declined the refund, leaving me with no choice but to leave the $70 pair on the counter. Shockingly, she kept the shoes without any hesitation. I strongly recommend that anyone looking to buy footwear consider other stores. There are plenty of better options with far superior customer service. Avoid Number One Shoes.

   almost 3 months ago
2. namita singh ★★★★★

   Staff is respectful and knows what customer wants. Paul at Hamilton -The Base you are the best. Thank you

   almost 4 months ago
3. Adrienne West ★★★★★

   Store layout was organised, lots of stock in a range of sizes. Found 3 pairs to suit my women's size 13 feet, where often at smaller stores I find none.

   almost 5 months ago

1. Smit ★☆☆☆☆

   I remember a few years ago, an emo-type girl with dyed hair colour and piercings on her face said, 'Can I help you with something?'. We said 'No, thank you,' and the way she looked at us made me uncomfortable. I was like Can you leave us alone!! JEEZ!!

   almost 6 months ago
2. Julio Datu ★☆☆☆☆

   Shoes are good for the price but the staff ruined it for me.

   almost 2 years ago
3. sun yoon ★★★★★

   cheap and good shoes. It's No. 1

   almost 2 years ago

1. Ivy Oosthuizen ★★★★★

   Clean store, great variety, friendly staff and a good number of shoes on sale as a bonus. Was quite surprised to see women's shoes up to a size 15! And a nice variety of them too. :-)

   almost 3 years ago
2. Abbie Payne ★★★☆☆

   A very big store, but know your rights around return of product. My son tried to return boots that were falling apart after 4 months, they said they couldn't help, I went back in with him and they suddenly were able to help! I was polite and friendly but I knew my rights. Shame they couldn't have been more helpful for my son.

   almost 3 years ago
3. Susan A ★★★★★

   Great experience, swapped my mother's slippers for some beautiful shoes instead, happy mum, and happy me for a smooth transaction.

   almost 3 years ago

1. Peter Kinley ★★★★☆

   Nice staff. Relatively small store with a reasonable range. Can get very busy.

   more 7 years ago

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