TRG Imaging Ormiston Hospital

Reviews

1. Marsha Lal ★★★★★

   I didn’t catch the names of the two lovely ladies who helped us, but I really wanted to leave a review because they were absolutely amazing. They were so kind, patient, and genuinely caring while helping my dad. They went above and beyond to make sure he was comfortable and well looked after, and it meant so much to our family. I truly appreciate the care and compassion they showed it made a big difference. Thank you both so much.

   almost 5 months ago
2. Kaiilana Newson ★★★★★

   Friendly staff that were helpful which made my first MRI scan experience alot easier to deal with. Thanks

   almost 6 months ago
3. Taelan Nelson ★★★★★

   Had a steroid injection, it was a breeze. For someone that is needle phobic the team did a great job talking the procedure through and helped with my breathing ect.

   almost 6 months ago

1. D M Naidu ★★★★★

   A wonderful and professional team from start to finish. They explained every step of my appointment with such care and kindness. Thank you, Canopy team, for a truly great experience!

   almost 6 months ago
2. Margaret Evans (Maggie) ★★★★★

   cannot fault any of them all the staff nurses and receptionist made you feel at ease straight away many thanks to you all made a scary situation relaxed

   almost 6 months ago
3. W L ★★★★★

   Friendly and caring sonographers and inviting atmosphere. I've already been for 3 of my pregnancy scans and booking for my fourth one with TRG ormiston hospital.

   almost 3 years ago

1. mks 03 ★☆☆☆☆

   Found the staff here very snobby. Went for a pregnancy Ultrasound- the person doing the scan barely spoke to give us an update we had to ask all the questions. Didn’t seem to care much about customer. Not happy with service will NOT be coming back for my remaining scans. Rude receptionists.

   almost 3 years ago
2. Hope NZ ★★★★★

   I had back & knees xrays. Staff and receptionist was excellent. I fixed my appointment on phone very encouraging she spoke to southern cross guys and got it sorted out for me. Joy was very professional. All the best.Keep up your professional work. Best wishes

   almost 4 years ago
3. John Dalosa ★☆☆☆☆

   To the staff at TRG Imaging, If I could give less than a one, I would. My wife went in during Covid level 3 (due to the restrictions, I could not go in to support her) and she was verbally abused and treated in a condescending and rude manner by a staff member by the name "Nicki" or something along those lines. I sent a complaint and a person named Chris responded saying it wouldn't happen again. We gave them the benefit of the doubt and rebooked to see them again the following week. My wife had gone in today and had not only been made to wait half an hour even after being told to fill her bladder (this seemed to be an issue last time) but the staff members, again in rude and condescending tones, tried to explain the situation to her. After all of the waiting and being rudely addressed, they told my wife that she didn't even need the scan. Not only have they been verbally abusive, behaved terribly and been unprofessionally petty (so it seems) but they wasted our time and money. Regardless of whether it is during a Covid lockdown, no one deserves to be treated this way. Shut your practice down. If you don't know how to train your staff or know how to identify toxic behaviors in your staff, you should not be operating in in an industry where people are their most vulnerable. This is not a "one-off instance", this seems to be the case with your staff member's lack of training and lack of understanding. A culture of indifference towards clients that has not been addressed. I will do my utmost best to take this further as this is unacceptable and, as I've seen in most reviews, this seems to be a theme. Pregnant women deserve better than the service you give them.

   almost 4 years ago

FAQs