I recently had a PET CT scan and it picked up a 'hot' thyroid nodule. I was referred to Allevia Head and Neck Clinic for a biopsy, and I was terrified. I did not know what to expect and did not fully understand what was happening. My experience with Allevia, however, was excellent from the very first contact. Adriene was professional, kind and accommodating. She helped to find a suitable time slot and immediately sent me all the paperwork I needed to arrange pre approval. On the day of my procedure ( 26 November) the radiologist explained everything thoroughly, and I could feel my anxiety slowly melting away. The nurses were fantastic as well -empathetic and reassuring. In the end I hardly felt anything during the biopsy. The results were available within NO TIME ( maybe a minute or two) as the clinic has a pathologist on site who has also attended the procedure- and Dr. Raj , the surgeon, explained everything in a way that was easy to understand. My experience at Allevia Head and Neck Clinic turned something frightening into something manageable, and I am truly grateful for the care I received. Thank you Marta Foldkozi
Contacts & Location
📍 Address: 100 Mountain Road, Epsom, Auckland 1023, New Zealand
📞 Phone: +64 9 630 2920
🌐 Website: headandneckservice.co.nz
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Reviews
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Kat ★★★★★
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Eddie Boysen ★★★★★
The whole experience was so relaxing with no stress given the procedure I had to go through. People were so nice, right from the reception. Facilities were new and reminded me of the Star Trek enterprise with the latest technology. Very impressive. Big thank you to Dr Rajan Patel and the team.
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Jayna Pragji ★★★★★
Muammar has a unique bedside manner. He is delightful and engaging. I did not leave the office feeling like I still had questions to ask. Muammar is a good listener. After the operation the recovery was without incident. I happily recommend Muammar for anyone who needs their wisdom teeth removed. Muammar is very passionate about his work and I feel this is reflected in my fast recovery.
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Monique Therese (Zealandize) ★★★★★
Forever grateful and delighted with my son's recent jaw surgery that will be life changing for him. Thank you Muammar and your team for the wonderful outcome, efficiency and support throughout our time with Auckland Head and Neck Specialists. Awesome!
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Richard Galbraith ★★★★★
Muammar and his team at Allevia Head & Neck are exceptional - I couldn't have had better surgery for a complex broken jaw reconstruction. The results (particularly after receiving chemo treatment at the same time) are remarkable. Muammar's surgical skills have left everyone in awe of what he achieved.
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David Short ★★★★★
I was fortunate to be sent to Dr Muammar Abu-Serriah & AHNS I was well looked after & the facial & neck surgery I received left no visible signs and solved the problem. I have never had the removal of 50-60 stitches accompanied by humming & singing before! He obviously enjoys his work & I am grateful to him.
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Nick Brown ★★★★★
Mr Rajan Patel and his team were extremely caring and professional right from my first appointment to discharge. The process was efficient, and I felt comfortable throughout. Amazingly talented team who were all very pleasant and friendly to deal with during a stressful time. Massive thank you to Rajan and the team for everything – I am very grateful for you all.
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samir allen ★★★★★
My name is Liane and I want to thank the surgical team from Auckland Head & Neck Specialist, especially surgeon Kevin Smith. We talk about bedside manner and whether a patient has trust and confidence in the person who is about to operate on them. For myself I would have to feel one hundred percent confident and this is how I felt with Kevin Smith. Kevin guided me through the whole procedure with patience and empathy, I felt like I had his full attention and total care. Every person on his team were impressive, they all made me feel confident about my procedure and helped and guided me from beginning to end. New Zealanders are so privileged to have such people and such a competent medical team, thank you.
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Danielle Wulf ★★★★★
The most amazing team from surgeons to admin staff! Dr Muammar went above and beyond whilst I was under his care, super efficient and supportive in all decisions made for my health and wellbeing alongside his amazing team. Highly recommend anyone in this team especially Dr Muammar, thank you again!
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Kim Tocker ★★★★★
Dr Muammar Abu-Serriah completed a complex sialendoscopy for me. I am a chronically unwell and unfortunately rather complicated autoimmune patient. As well as his professional and warm manner and his skilled and experienced surgical abilities resulting in a successful surgery, I was most impressed with his attitude towards my situation. Muammar respected the knowledge and experience I have of my personal specific medical complexities. He listened to these, collaborating with me to make sure my surgical plan (extended hospital stay together with longer IV antibiotic treatment after surgery) was completed successfully. For chronically unwell patients this really matters! Thank you Dr Muammar for your professional and empathic approach.
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FAQs
What is the address of Auckland Head & Neck Specialists - Drs Mark Izzard, Rajan Patel, Kevin Smith, Muammar Abu-Serriah, Nick Lilic and Kim Gear?
Auckland Head & Neck Specialists - Drs Mark Izzard, Rajan Patel, Kevin Smith, Muammar Abu-Serriah, Nick Lilic and Kim Gear is located at 100 Mountain Road, Epsom, Auckland 1023, New Zealand
What is the phone number of Auckland Head & Neck Specialists - Drs Mark Izzard, Rajan Patel, Kevin Smith, Muammar Abu-Serriah, Nick Lilic and Kim Gear?
You can contact Auckland Head & Neck Specialists - Drs Mark Izzard, Rajan Patel, Kevin Smith, Muammar Abu-Serriah, Nick Lilic and Kim Gear at +64 9 630 2920
How can I get to Auckland Head & Neck Specialists - Drs Mark Izzard, Rajan Patel, Kevin Smith, Muammar Abu-Serriah, Nick Lilic and Kim Gear?
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