De GRAND Thai Restaurant and Bar

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Reviews

1. Diana Marylynn ★★★★★

   Wonderful mouth watering place with a generous amount of food on the plate for a foodie like me. Have thoroughly enjoyed each plate and walked out with a happy belly. Highly recommend and will def be back again. Great service, the restaurant was clean and lovely.

   almost 5 months ago
2. Nemasis Kershaw ★★★★★

   Ordered the Garlic and Pepper beef and easily a 12/10 for me, portions were great and well balanced with vegetables aswell as a side of rice. 3 tigers is definitely a great restaurant and deserves more recognition!

   almost 6 months ago
3. C L ★☆☆☆☆

   BEWARE GST SCAM - they claim prices on menu are GST exclusive For drinks I ordered a Coke Zero - it was served half a glass full - I asked why wasn’t there any ice in my coke? At least that would’ve made it full - bad omen 1 We ordered 1 appetiser and 2 mains The mains came out first and then the appetiser last - bad omen 2 One of the mains ordered was basil and garlic whole snapper - when it came out it was in fillet pieces. When i asked why it isn’t a whole fish they said none of their fish dishes are served whole. (When clearly their menu states it does) I asked how much was it? They replied you are getting the first table discount why are you complaining? -(treated like second rate customer) After some uncomfortable discussion we returned it and ordered something else. This was because they said the waitress should have told me that none of their fish come out in whole. Clearly this did not happen - bad omen 3 Lastly when i went to pay, the lady behind the counter typed something into the register pulled out a calculator and charged me $74.04. I paid then asked for the GST receipt (Just in case). She then printed the bill which showed 65.50 hand wrote 74.04 on the bill then gave it to me - bad omen 4 I asked why did i pay the handwritten value on the docket of 74.04 and not the digital receipt value of 65.50. She answered and said their menus are GST exclusive and so I needed to pay GST on top (8.54) as shown on the bill. When is said the 8.54 on the bill said “GST total in sale” meaning the 65.50 includes GST of 8.54 - she replied the menus are GST exclusive and everyone pays GST on top like how I have been charged and to stop complaining. Their menus do not state their prices in the menu are GST exclusive. - 8.54 is clearly the GST portion of the 65.50 charged. Coz of it was + GST they should’ve charged an additional $9.83….(scam) They cannot get away with this - justice needs to be served to the customers. Fair to say the conversation was tense and stressful Luckily 2 other customers heard my conversation and refused to pay the GST double charge so they didn’t and encouraged me to enforce a refund for the overpayment I continued the argument and she said she didnt want to continue arguing with me and said they needed the table back for the next customers so took $3 from the tip and another waitress pulled $5 from her purse took up the fight stating i was in the wrong as they charge everyone + GST like they charged me and why i made such a fuss… she only stopped harassing me when i asked her to work out the GST component on the bill please see the pics and beware of their scam This company needs to be reported to the IRD to conduct a thorough GST / Tax audit - they are circumventing their computer sales system’s and charging more than legally allowed Lesson always ask for a GST receipt from them - don’t blindly pay and leave I encourage any and all previous customers to check their receipts (if you have) ask for refund if you have been illegally overcharged

   almost 7 months ago

1. maunish joshi ★★★★★

   Dining at 3 Tigers Ponsonby was an unforgettable experience from start to finish! The food was absolutely amazing every dish we tried was bursting with flavor, beautifully presented, and made with such care. The menu offers a fantastic mix of modern and traditional flavors, and everything we ordered was fresh, delicious, and perfectly seasoned. The staff was exceptional friendly, attentive, and genuinely passionate about making our visit special. They went above and beyond to ensure we had a great time, offering great recommendations and checking in just the right amount. The atmosphere was vibrant yet cozy with a stylish interior that made the evening even more enjoyable. From the food to the service to the overall vibe, everything was amazing! If you’re in Auckland and looking for an outstanding dining experience, **3 Tigers Ponsonby is a must-visit**. We can’t wait to come back! **10/10!** -

   almost 8 months ago
2. Nemisha Falepeau ★★★★★

   Served by Pho she was so accommodating, very great service. Kept coming back to check on us as we enjoyed the meals. The food was so good, definitely be going back. We did first table so very good service. Super kind. Drinks to start with.

   almost 10 months ago
3. Gemma Scott ★★★☆☆

   Bit of a strange place, chaotic maybe. You enter through an ice cream shop, which was very confusing. I wouldn't recommend for a quiet evening, full of people about to go into town. Probably the strangest part was we were told when we ordered that everyone had to have at least $25 worth of food. Two people from my table didn't want food, so the waitress said they had to order 4 beers each, which was much more than $25 and seems very irresponsible as a host. The bathrooms were poorly cleaned, reminded me of a club. The chairs we had (and I can't believe I'm having to complain about chairs) would flip over and crash onto the ground as soon as anyone went to stand up. It was highly annoying. I did think the food was relatively good and didn't have anything to complain about on that front. But overall, this was just a strange dinning experience.

   almost 2 years ago

1. Ashley Clarke ★★★☆☆

   Great food and $3 corkage for BYO. They didn’t give us any warning that our booking was nearly up and started clearing glasses abruptly and taking drinks that still had wine in them

   almost 2 years ago
2. Shaun O'Reilly ★★★★★

   One of my faforite places I visit very often. Friendly staff and a great vibe. I will go back again and again and never get bored of the place. If you go there and you meet the friendly owner David, tell him Shaun says hi, and you might just get a good discount

   almost 2 years ago
3. Rising Star ★☆☆☆☆

   Disappointment. This place raised a few questions, starting from the entrance through an ice cream kiosk. We sat in a wind tunnel and asked a waiter to close the door. After a few minutes of intense consultations they closed another door. The wind was unbelievable. The weather didn't know the prices for the fish, asked around, and brought a receipt for all the fish dishes. The food arrived quickly. I was expecting a nice spicy snapper that would justify $42 - not this time. The dish was plain and small. Well, knowing when not to go next is also insightful.

   almost 3 years ago

1. Michael Jerome de Loyola ★★★★★

   We had our Marriage reception here and had our own room in the restaurant without extra fees. The manager was very in detail on what we want, told us everything we need to do prior to our reservation. They only have a BYO drinks for only $1 per person. Their food were delicious. Definitely one of the best Thai food in Auckland City. Definitely will recommend to my friends and will come back here.

   almost 3 years ago

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